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Emergency Communication Jobs (NOW HIRING)

Emergency Communication Nurse System (ECNS) and Emergency Medical Dispatch (EMD) certifications must be successfully completed during orientation and maintained throughout employment. Travel: Travel ...

$9.0K/mo

Receives telephonic communication from the public seeking police, fire, medical and other requests for emergency assistance; * Elicits relevant/accurate information and facts necessary to ensure ...

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Emergency Communication information

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$30K

$48.5K

$62K

How much do emergency communication jobs pay per year?

As of Jun 25, 2026, the average yearly pay for emergency communication in the United States is $48,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Emergency Communication, and why are they important?

To thrive in Emergency Communication, you need strong decision-making abilities, clear verbal and written communication skills, and a foundational understanding of emergency protocols, typically supported by a high school diploma or relevant certifications like APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and geographic information systems (GIS) is essential. Remaining calm under pressure, multitasking, and demonstrating empathy are standout soft skills in this role. These competencies ensure accurate information relay, effective coordination with first responders, and timely support for individuals in crisis situations.

What are some common challenges faced by professionals in Emergency Communication roles and how can they be managed?

Professionals in Emergency Communication often face high-pressure situations, including rapidly evolving emergencies and communicating with distressed callers. Managing stress, maintaining clear and calm communication, and quickly prioritizing tasks are essential skills. Working closely with first responders and dispatch teams, staying up-to-date with protocols, and participating in regular training can help address these challenges. Supportive team environments and access to counseling or stress management resources are also common ways organizations assist their staff.

What is the highest paid dispatcher?

The highest paid dispatchers are typically emergency communication dispatchers with extensive experience, specialized certifications, and working in high-demand areas or for large agencies. Salaries can reach over $70,000 annually, especially for supervisory or specialized roles such as tactical dispatchers or those with advanced training in emergency medical or fire services.

What are emergency communication jobs?

Emergency communication jobs involve managing and relaying information during crisis situations, such as natural disasters, accidents, or public safety threats. Professionals in this field, such as 911 dispatchers or emergency communication specialists, coordinate between the public, first responders, and relevant agencies to ensure accurate and timely information exchange. Their role is crucial for keeping communities safe, providing critical instructions, and facilitating efficient emergency response. These jobs require strong communication skills, the ability to remain calm under pressure, and proficiency with communication technology.

What jobs pay 2000 a day?

In emergency communication roles, high-paying positions such as senior emergency management directors or specialized crisis communication consultants can earn around $2,000 per day, especially with extensive experience, certifications, and in high-stakes environments. These roles often require advanced skills, security clearances, and the ability to work under pressure, typically in government agencies, large corporations, or consulting firms.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and often must pass a background check and a dispatcher training program. Some states or agencies may require certification or completion of emergency communication courses.

What is the highest paying job in emergency response?

The highest paying jobs in emergency response typically include emergency management directors and fire chiefs, with salaries often exceeding $100,000 annually. These roles require extensive experience, leadership skills, and often advanced certifications or degrees in emergency management or public safety.

What is the difference between Emergency Communication vs Emergency Dispatcher?

AspectEmergency CommunicationEmergency Dispatcher
Required CredentialsCPR certification, communication trainingCPR certification, dispatch training
Work EnvironmentCall centers, emergency response centersEmergency call centers, dispatch stations
Employer & IndustryPublic safety agencies, emergency servicesPolice, fire, EMS agencies
Common Search & ComparisonEmergency CommunicationEmergency Dispatcher

Emergency Communication involves managing and relaying information during emergencies, often focusing on communication systems and protocols. Emergency Dispatchers directly coordinate response units like police, fire, or EMS, dispatching personnel to incidents. While both roles require similar certifications and work in emergency response environments, Emergency Communication emphasizes communication systems, whereas Emergency Dispatchers focus on operational coordination.

More about Emergency Communication jobs
What cities are hiring for Emergency Communication jobs? Cities with the most Emergency Communication job openings:
What states have the most Emergency Communication jobs? States with the most job openings for Emergency Communication jobs include:
Infographic showing various Emergency Communication job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,539 per year, or $23.3 per hour.
Emergency Communications Specialist - EMS LifeEvac - Rotating

Emergency Communications Specialist - EMS LifeEvac - Rotating

VCU Health

Richmond, VA • On-site

$52K - $70K/yr

Part-time

Posted 25 days ago


VCU Health rating

7.2

Company rating: 7.2 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

327th of 875 rated healthcare providers


Job description

VCU Health's LifeEvac is an extension and representation of our academic medical center, which provides the highest standard of care in the region across all medical specialties. Through air and ground support, we transfer patients from the scene of accidents and other medical facilities to VCU Medical Center, with paramedics and nurses who begin advanced, specialized treatment while en route.
The Emergency Communication Specialist is one of the first points of contact for patients, prospective patients, discharge planners, insurance companies/brokers, physicians, facilities, 911 dispatch centers, and other Emergency Medical Services (EMS) agencies and is a central link in the safe transfer and transport of patients. This position is primarily responsible for emergency flight operations for VCUHS air medical teams, which includes call intake for scene responses and inter-facility flights, dispatching the flight team, flight following, and coordinating helicopter operations with landing zone coordinators, security/police officers, at sending and receiving facilities. When not actively working through flight requests, the Emergency Communication Specialist is responsible for taking emergency and non-emergency ground, ambulance transport requests.
Licensure, Certification, or Registration Requirements for Hire:
Emergency Medical Technician
Basic (EMT-B) Licensure or Emergency Medical Dispatch (EMD)
Certification, or Registration Requirements for continued employment:
Maintained EMT-B certification
CPR Certified Flight Communicator Course (sponsored by the International Association of Medical Transport Communication Specialists) is required within 2 years of hire.
Experience REQUIRED:
Minimum of one year of active emergency medical services (EMS) experience or 911 dispatch experience.
Experience PREFERRED:
Two (2) yeas of active EMS or communications center experience.
Education/training REQUIRED:
High school graduate or GED
Education/training PREFERRED:
Emergency Medical Dispatch Certification (EMD)
Independent action(s) required:
Work is performed in a complex environment that includes emergency ambulance and helicopter dispatch operations.
The Communications Specialist I provides oversight of ground ambulance operations in the Communications Center and assumes responsibility for overall performance of the shift.
Must demonstrate sustained proficiency in multi-tasking and effective communication skills focused on customer service.
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Rotational hours (Day, Evening, Night)
Hours may vary and shift holdovers may be necessary to assist the team when emergency call volume is high.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting, Repetitive motion
Mental/Sensory: Strong recall, Reasoning, Problem-solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change
Rotating
EEO Employer/Disabled/Protected Veteran

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