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Emergency Communication Jobs in Alabama (NOW HIRING)

Baldwin Health

Switchboard Operator

Foley, AL

$12.75 - $16.25/hr

This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers. Essential ...

Flowers Hospital

Switchboard Operator

Dothan, AL

$13.75 - $17.25/hr

This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers. Essential ...

Emergency Pet Care

We value teamwork, communication, and trust. What We're Looking For We are seeking an Emergency Veterinarian with sound clinical judgment, confidence in managing emergencies, and a steady presence ...

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All JobsEmergency Communication JobsEmergency Communication Jobs in Alabama

Emergency Communication information

See Alabama salary details

$27.2K

$44K

$56.2K

How much do emergency communication jobs pay per year?

As of Aug 12, 2026, the average yearly pay for emergency communication in Alabama is $43,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $49,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in emergency communication?

To thrive in Emergency Communication, you need strong decision-making abilities, clear verbal and written communication skills, and a foundational understanding of emergency protocols, typically supported by a high school diploma or relevant certifications like APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and geographic information systems (GIS) is essential. Remaining calm under pressure, multitasking, and demonstrating empathy are standout soft skills in this role. These competencies ensure accurate information relay, effective coordination with first responders, and timely support for individuals in crisis situations.

What are some common challenges faced by professionals in emergency communication roles and how can they be managed?

Professionals in Emergency Communication often face high-pressure situations, including rapidly evolving emergencies and communicating with distressed callers. Managing stress, maintaining clear and calm communication, and quickly prioritizing tasks are essential skills. Working closely with first responders and dispatch teams, staying up-to-date with protocols, and participating in regular training can help address these challenges. Supportive team environments and access to counseling or stress management resources are also common ways organizations assist their staff.

What is emergency communication?

Emergency communication jobs involve managing and relaying information during crisis situations, such as natural disasters, accidents, or public safety threats. Professionals in this field, such as 911 dispatchers or emergency communication specialists, coordinate between the public, first responders, and relevant agencies to ensure accurate and timely information exchange. Their role is crucial for keeping communities safe, providing critical instructions, and facilitating efficient emergency response. These jobs require strong communication skills, the ability to remain calm under pressure, and proficiency with communication technology.

What is the difference between Emergency Communication vs Emergency Dispatcher?

AspectEmergency CommunicationEmergency Dispatcher
Required CredentialsCPR certification, communication trainingCPR certification, dispatch training
Work EnvironmentCall centers, emergency response centersEmergency call centers, dispatch stations
Employer & IndustryPublic safety agencies, emergency servicesPolice, fire, EMS agencies
Common Search & ComparisonEmergency CommunicationEmergency Dispatcher

Emergency Communication involves managing and relaying information during emergencies, often focusing on communication systems and protocols. Emergency Dispatchers directly coordinate response units like police, fire, or EMS, dispatching personnel to incidents. While both roles require similar certifications and work in emergency response environments, Emergency Communication emphasizes communication systems, whereas Emergency Dispatchers focus on operational coordination.

What cities in Alabama are hiring for Emergency Communication jobs? Cities in Alabama with the most Emergency Communication job openings:
Emergency Communication jobs near you
Infographic showing various Emergency Communication job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,995 per year, or $21.2 per hour.

Public Safety Telecommunicator (PST)

Coffee County, AL

New Brockton, AL • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job Description
The Public Safety Telecommunicator (PST) is a professional level Communications call-taker / dispatcher position in an emergency communication center.  Candidates should have experience with Public Safety Dispatch Law Enforcement Fire Department Emergency Medical Services Public Works and administrative duties relating to emergency communication procedures.  PST will receive screen and process emergency and non-emergency calls alike and should be able to maintain a calm demeanor during high stress / high pressure situations.  
Job Qualifications
Knowledge of emergency communications principles and practices. Knowledge of ACJIC/NCIC policies and procedures. Knowledge of emergency medical dispatch procedures. Knowledge of radio and telecommunications equipment. Knowledge of CAD systems functions and maintenance. Skilled in the use of computers and job-related software programs. Skilled in public relations; interpersonal relations; as well as written and oral communication.  Must be at least 19 years of age; able to pass a background check; and a pre-employment drug screen.
Training
Candidates must be able to obtain Certification in a T-CPR course and be enrolled in an approved 40 hour Certification class to obtain an Alabama PST1 Certification within 6 months of initial employment. Candidates must complete and obtain certification as an ALPST1 within 1 year of initial hire date to continue employment.  Candidate must also enroll in; and obtain AL EMD Certification through an approved Emergency Medical Dispatch course within 6 months of initial employment.
Additional Information
Benefits include paid annual leave sick leave holidays health insurance life insurance and participation in state retirement. Coffee County is an Equal Opportunity Employer and a drug free workplace.
Application Special Instructions
Submit application and/or resume via www.coffeecounty.us website.

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