ZipRecruiter

Log In

1

Emergency Call Taker Jobs (NOW HIRING)

City Of Warren, MI

CALL TAKER

Warren, MI · On-site

$30/hr

The City of Warren is accepting applications for the position of part-time Call Taker. Receives ... Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks ...

PRIORITY ONDEMAND

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

Priority OnDemand

Call Taker

Fredericksburg, VA · On-site

Call Taker answers incoming phone calls for service per Emergency Medical Dispatch and company procedure as required and utilizes appropriate Emergency Medical Dispatch and company procedure to ...

City of Kingman, AZ

Public Safety Call Taker

Kingman, AZ · On-site

$21.83 - $30.56/hr

About The Role Learn more about our We're looking for a Public Safety Call Taker to join the ... Call Takers answer 9-1-1 and non-emergency calls, gather critical information, and ensure accurate ...

City of Kingman

Public Safety Call Taker

Kingman, AZ

$21.83 - $30.56/hr

... Taker to join the Kingman Fire Department Communications Center. This role serves as the first ... Call Takers answer 9-1-1 and non-emergency calls, gather critical information, and ensure accurate ...

previous pagenext page

Showing results 21-40

All JobsEmergency Call Taker Jobs

Emergency Call Taker information

See salary details

$10

$21

$31

How much do emergency call taker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for emergency call taker in the United States is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.96 per hour, depending on experience, location, and employer.

What is an emergency call taker?

Emergency Call Takers are professionals responsible for answering emergency calls such as 911 or other emergency numbers. They gather critical information from callers, assess the situation, and dispatch the appropriate emergency services, such as police, fire, or ambulance. Their role is vital in ensuring that help is sent quickly and accurately, often providing life-saving instructions to callers while help is on the way. Emergency Call Takers must remain calm under pressure, communicate clearly, and make quick decisions based on the information provided.

What skills and qualifications are needed to be an emergency call taker?

To thrive as an Emergency Call Taker, you need strong decision-making abilities, quick thinking, and the ability to remain calm under pressure, typically supported by a high school diploma and specialized emergency dispatch training. Proficiency in computer-aided dispatch (CAD) systems, radio communication equipment, and familiarity with emergency protocols is essential. Outstanding communication, active listening, and emotional resilience help you effectively manage distressed callers and coordinate with emergency response teams. These skills and qualities are vital for ensuring prompt, accurate emergency response and maintaining public safety during critical situations.

What challenges do emergency call takers face and how are they supported in managing stress?

Emergency Call Takers often handle high-pressure situations, including distressing or traumatic calls, which can be emotionally taxing. They must remain calm, think clearly, and communicate effectively to quickly gather information and dispatch appropriate resources. To support them, most agencies provide access to mental health resources, peer support programs, and regular debriefings. Ongoing training and a strong team environment also help Emergency Call Takers develop resilience and manage stress.

What is the difference between Emergency Call Taker vs Dispatch Operator?

AspectEmergency Call TakerDispatch Operator
CredentialsHigh school diploma; CPR certification often preferredHigh school diploma; sometimes additional dispatch training
Work EnvironmentCall centers, emergency response centersEmergency vehicles, dispatch centers
Job RoleAnswer emergency calls, gather information, prioritize responsesSend emergency units, coordinate response efforts
Industry UsagePublic safety, emergency servicesPublic safety, emergency services

Emergency Call Takers primarily handle incoming calls, gathering critical information, while Dispatch Operators coordinate and send emergency responders. Both roles are essential in emergency services, often working closely but focusing on different stages of response.

How much do emergency call takers make?

Emergency call takers typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced dispatchers or those with specialized training can earn higher wages, often supplemented by shift differentials and benefits.
More about Emergency Call Taker jobs

What cities are hiring for Emergency Call Taker jobs?

Cities with the most Emergency Call Taker job openings:

What states have the most Emergency Call Taker jobs?

States with the most job openings for Emergency Call Taker jobs include:

What job categories do people searching Emergency Call Taker jobs look for?

The top searched job categories for Emergency Call Taker jobs are:

Emergency Call Taker jobs near you
Infographic showing various Emergency Call Taker job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,197 per year, or $21.7 per hour.

CALL TAKER

City Of Warren, MI

Warren, MI • On-site

$30/hr

Part-time

Re-posted 16 days ago

Job description

The City of Warren is accepting applications for the position of part-time Call Taker. Receives incoming telephone calls and makes independent judgment relative to the kind of action necessary. Receives, types and sends L.E.I.N. messages and broadcasts to appropriate units. Enters information into Computer Aided Dispatch consoles. This position may work the day, afternoon or midnight shift. Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks required.
Requirements:
• Age 18 years or older by closing date of application
• Possession of a valid license to operate a motor vehicle in the State of Michigan.
• No felony convictions
• U.S Citizen
• At least two (2) full years of 9-1-1 emergency dispatch experience
• EMD Certification preferred through Priority Dispatch. Will through certification process for those that qualify.
Pay rate: $30.00/hour
Apply: Warren City Hall-Human Resources #410
One City Square, Warren, MI 48093
Weekdays 8:30 a.m.-4:30 p.m.
Deadline: Open until filled
EQUAL OPPORTUNITY EMPLOYER
To print the forms required for application, print:
• Application
• Full-time Release Info. Agreement form
• EEO form
• Drug Testing Policy and Procedure Statement
• Drug Free Workplace Policy
If you have any questions please contact Human Resources at 586-574-4670.

Apply