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Email Processing Jobs in Seattle, WA (NOW HIRING)

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Email Processing information

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$16

$44

$64

How much do email processing jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for email processing in Seattle, WA is $44.02, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $49.81 per hour, depending on experience, location, and employer.

What is email processing?

Email processing focuses on sending, receiving, and processing emails for a company. As part of this, in this career, you may record comments about a product, promote a product to customers, use analytics to see when and where people decide to purchase products, and bring problems to the attention of managers and engineers as necessary. For example, if you process emailed medical reports, you might use software to keep track of the recorded number of errors and send out an alert when a location surpasses a certain threshold. Advertising-based email processing jobs focus on copying and pasting content into a variety of templates and may involve tweaking emails to fit different audiences.

What are some common challenges faced in an email processing role, and how can they be managed effectively?

A common challenge in Email Processing roles is managing high volumes of incoming messages while ensuring timely and accurate responses. Prioritizing urgent emails, using organizational tools such as folders and labels, and developing templates for frequently asked questions can help improve efficiency. Additionally, maintaining clear communication with team members and proactively flagging complex queries for escalation are important practices to ensure nothing falls through the cracks. Regularly reviewing and refining your workflow can further enhance productivity and reduce stress in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an email processing specialist, and why are they important?

To thrive as an Email Processing Specialist, you need strong attention to detail, organizational skills, and proficiency in written communication, often supported by a high school diploma or equivalent. Familiarity with email management systems like Outlook or Gmail, as well as CRM or ticketing tools, is typically required. Time management, problem-solving, and discretion are important soft skills for effectively managing high volumes of sensitive correspondence. These skills ensure timely, accurate handling of emails, which is critical for business efficiency and maintaining professional communication standards.

What is the difference between Email Processing vs Data Entry Clerk?

AspectEmail ProcessingData Entry Clerk
Required CredentialsBasic computer skills, sometimes customer service experienceTyping speed, accuracy, basic computer skills
Work EnvironmentRemote or office, handling emails and communicationOffice setting, inputting data into systems
Industry UsageCustomer support, administrative, e-commerceHealthcare, finance, administrative sectors
Common Search/ComparisonYesYes

While both roles involve computer work, Email Processing focuses on managing and responding to emails, often requiring communication skills. Data Entry Clerks primarily input data into systems, emphasizing accuracy and speed. Both roles are essential in administrative and support functions but differ in daily tasks and skill emphasis.

More about Email Processing jobs

What are popular job titles related to Email Processing jobs in Seattle, WA?

For Email Processing jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Email Processing jobs in Seattle, WA look for?

The top searched job categories for Email Processing jobs in Seattle, WA are:

Email Processing jobs near you
Infographic showing various Email Processing job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $91,566 per year, or $44 per hour.

Customer Service - Order Desk (3341)

Icom America

Kirkland, WA • On-site

$23 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Customer Service - Order Desk

Corporate Headquarters - KIRLAND, WA 98034

Overview

Salary Range $23.00 - $30.00 Hourly Position Type Full Time Job Shift Day Travel Percentage Negligible

Description

The ideal candidate will work with staff from all departments to ensure that the best practices are followed and customers are supported efficiently. The Customer Service Department Representative will support ICOM product sales by receiving and processing order requests while demonstrating exceptional customer service. The Customer Service Department Representative will regularly interact with customers to ensure a positive experience. This position requires a reliable, organized, team-oriented person with a 'can-do' attitude.

Expectations:

The Customer Service Representative (Export) is expected to demonstrate proficiency, if not expertise and understanding, in the following areas:

  • Conference Platforms: Vonage, TEAMS, WEBEX, or other conference platforms
  • Icom Operations and Procedures handbook (including all desk procedures)
  • JD Edwards E1 software, B2B Website, Microsoft Outlook tools
  • Grow in their understanding of the company products and foster a good working relationship between Icom America staff, customers, and partners.
  • Interface and communicate with other departments and individuals on a frequent basis to ensure a smooth order flow as well as timely and complete solutions to customer service requests.
  • Time management and punctuality in attendance.
  • Ability to work with minimal supervision after initial training has been completed.
  • Ability to make suggestions, which result in improved order completeness and customer satisfaction.

Duties and Responsibilities:

  • Receive and process customer quotes and purchase order requests via phone, fax, or e-mail
  • Processing of pro-forma invoices (international orders), backorder releases and blanket orders
  • Understand the steps to creating required customs documentation
  • Understand SLI and SED shipping documents
  • Possess the ability to communicate with various freight forwarders
  • Provide customers with product information, availability, and pricing
  • Inbound and outbound calling via Vonage phone system
  • Complete related paperwork and follow up as needed to ensure a smooth delivery of products
  • Process credit invoices (i.e., rebills, billing errors, freight reimbursements, rebates, and coupons)
  • Processing of credit card payments
  • Work closely with inter-office admin for domestic customers
  • Create training videos to be accessed and viewed by other department members
  • Other tasks include: answering incoming calls, sorting and distributing mail, filing as required, and duties as assigned

Opportunities are available to cross-train within the Customer Service Department to achieve higher levels of expertise and experience.

Qualifications

Requirements:

  • Must be able to work independently with minimal supervision and demonstrate good decision-making and sound judgment.
  • Ability to prioritize fluctuating workload, execute tasks through completion, and adapt to changing priorities.
  • Excellent interpersonal, oral, and written communication skills. Receive and diffuse customer issues while maintaining a positive attitude.
  • Superior organizational skills; demonstrate attention to detail, initiative, and follow-through are required.
  • Computer skills - knowledge of MS Word, Excel, Access, and Outlook.
  • This is a bilingual role (Spanish speaking is required).

Benefits:

  • 401(k) & 401(k) matching
  • Flexible spending account
  • Health insurance (Medical, Dental, Vision, FSA)
  • Life insurance
  • Paid Holidays – 11 (including 1 floating)
  • Flexible Days – 3 days/calendar year
  • Vacation – 12 annually
  • Quarterly Productivity and Profit-Sharing Bonuses

Founded in 1979, Icom America is part of the Icom Corporation, a worldwide leader in two-way radio equipment for land, marine, avionics, and amateur radio communications. Icom America provides a competitive compensation and benefits package, including cash bonus, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid vacation. Icom is an Equal Opportunity Employer M/F/Sexual Orientation/Disabled/Veteran.

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