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Email Customer Service Jobs in Iowa (NOW HIRING)

Customer Service Representative

Evansdale, IA · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the ... Answer and resolve customer calls and emails with accuracy and speed. * Enter orders and track ...

Customer Service Representative

Evansdale, IA · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the ... Answer and resolve customer calls and emails with accuracy and speed. * Enter orders and track ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

This role is responsible for providing exceptional customer service through inbound call handling ... Answer inbound calls and emails from insurance agents, agencies, broker-dealers, and field ...

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

... service our company requires. You know that a positive work environment creates happy employees ... What you'll do on a typical day: • Assist customers and business partners via telephone and email ...

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

... service our company requires. You know that a positive work environment creates happy employees ... What you'll do on a typical day: • Assist customers and business partners via telephone and email ...

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

... service our company requires. You know that a positive work environment creates happy employees ... What you'll do on a typical day: Assist customers and business partners via telephone and email ...

Customer Service Advisor

Clive, IA

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Customer Service Advisor

Council Bluffs, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Customer Service Advisor

Waukee, IA

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Customer Service Representative

Bondurant, IA · On-site

$17/hr

  • Retirement

  • PTO

Customer Service Representative Mom's Meals, the leading national provider of refrigerated home ... Contact case managers via telephone, email, and/or fax when a special situation arises regarding ...

Customer Service Advisor

Dubuque, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Customer Service Advisor

Council Bluffs, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative National Carwash Solutions (NCS) is one of the largest providers of ... Respond promptly and professionally to customer inquiries via phone, email, and e-commerce chat ...

Customer Service Advisor

Waukee, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Service Advisor, you are often the first and last face our customers ... Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a ...

Showing results 41-60

Email Customer Service information

See Iowa salary details

$9

$17

$25

How much do email customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for email customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Iowa?

The most popular types of Email Customer Service jobs in Iowa are:

What are popular job titles related to Email Customer Service jobs in Iowa?

For Email Customer Service jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Email Customer Service jobs?

Cities in Iowa with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative

Kentucky Trailer

Cedar Rapids, IA • On-site

$15.75 - $21.25/hr

Other

Posted 11 days ago


Job description

KT Pacer

As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position. Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.