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Email Customer Service Jobs in Iowa (NOW HIRING)

NCC/ProMax

Customer Service Representative

Bettendorf, IA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Providing customer support on incoming calls and emails * Assist in a variety of other projects on an as-needed basis What You'll Have: * Minimum of 2 years' customer service-related experience in an ...

Ascension FBO Network

Be Seen First

Customer Service Representative

Sioux City, IA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aviation Customer Service Representative - FBO Be the First Impression of Ascension FBO Are you ... Maintain clear and effective communication through radios, telephone, email, and other ...

PDS Defense

Customer Service 3

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

  • Medical

  • Retirement

... email inbox ensuring proper routing to sales support account owner. • Manage general sales ... Customer Service Orientation - Generally applies fundamental service techniques and adheres to ...

Access Dubuque

Retail Customer Service

Dubuque, IA · On-site

$15 - $16/hr

  • Medical

  • Retirement

  • PTO

Primary Contact 1669736567413 April Moldenhauer Human Resources Director, HR 563-526-1189 Phone Phone Phone Fax [email protected] Email True True True Job Details Categories Customer Service Food and ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Provides excellent customer service by responding to email and phone requests. * Escalates needed issues to designated level to ensure service results in customer satisfaction. * Executes transaction ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Provides excellent customer service by responding to email and phone requests. * Escalates needed issues to designated level to ensure service results in customer satisfaction. * Executes transaction ...

Access Dubuque

Customer Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... email protected] Email True False True Job Details Categories Customer Service Health Care ... Insurance Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 943 Job REQ ...

TEKsystems

Customer Service Representative

Urbandale, IA

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...

TEKsystems

Customer Service Representative

Urbandale, IA · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call center environment taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to ...

GXO

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Rep Logistics at full potential. At GXO, we're constantly looking for talented ... What you'll do on a typical day: * Assist customers and business partners via telephone and email

Marmon

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

... customer issues with internal departments, explaining products/services and billing procedures to ... please email your request to careers@marmon.com, and please be sure to include the title and the ...

Regal Plastic

Customer Service Representative

Evansdale, IA · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Build your career, not just your resume. For more than 70 years ... Answer and resolve customer calls and emails with accuracy and speed. * Enter orders and track ...

Marmon

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

... customer issues with internal departments, explaining products/services and billing procedures to ... please email your request to careers@marmon.com, and please be sure to include the title and the ...

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Showing results 21-40

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Iowa

Email Customer Service information

See Iowa salary details

$9

$17

$25

How much do email customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for email customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Iowa?

The most popular types of Email Customer Service jobs in Iowa are:

What are popular job titles related to Email Customer Service jobs in Iowa?

For Email Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Iowa look for?

The top searched job categories for Email Customer Service jobs in Iowa are:

What cities in Iowa are hiring for Email Customer Service jobs?

Cities in Iowa with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative

National Credit Center

Bettendorf, IA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 hours ago

Job description

*Hybrid in Las Vegas, NV or Bettendorf, IA
Who We Are:
NCC is a leader in providing award-winning software, credit and compliance solutions, and cutting-edge data to the automotive industry for over 30 years. Our solutions help dealerships streamline their operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are looking for individuals who thrive in a high-growth environment.
Overview:
Seeking a full-time Special Operations (Customer Service) Representative who is passionate about operational excellence, team collaboration, and delighting customers. Your primary responsibilities will include addressing inquiries, resolving issues, and supporting existing customers and integrator partners. Reporting to the Director of Operations, you will provide front-line support for incoming calls, emails, technical support, and account setup and changes.
What You'll Do:
  • Activation and setup for new customers with our integrated partners while driving operational KPI's
  • Maintain customer records and update databases with accurate information
  • Acting as a liaison between sales, credit bureaus and customers
  • Providing customer support on incoming calls and emails
  • Assist in a variety of other projects on an as-needed basis

What You'll Have:
  • Minimum of 2 years' customer service-related experience in an inbound service center work environment
  • Ability to analyze and resolve customer issues of diverse scopes
  • Strong working knowledge of Microsoft Office and Salesforce.com
  • Effective verbal and written communication skills
  • Ability to interpret and communicate detailed product information
  • Highly collaborative team player with a passion for providing great service
  • Ability to manage multiple tasks
  • Positive, assertive individual with a desire to learn, grow, and develop
  • Experience or knowledge in the automotive industry a plus

What We Offer:
  • Competitive Hourly Pay
  • Unrestricted PTO
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Professional development opportunities and continuous training.
  • A supportive and dynamic work environment with opportunities for growth and advancement.
Hiring Timeline:
  • Culture Index Survey (10-Minute)
  • Recruiter Phone Screen
  • Hiring Manager Interview
  • Cross-Functional Partner Interview
  • Offer

We are an equal employment opportunity employer and a drug-free workplace.
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