Email Chat Support Jobs in Washington, DC (NOW HIRING)

Member Support ... Respond to member inquiries promptly and professionally via phone, email, chat, and secure ...

Provide multi-channel support to users (phone, email, chat, and in-person), delivering clear, professional communication and maintaining a strong customer service orientation. * Handle user account ...

The specialist supports users via multiple channels-phone, email, chat, and in-person-while escalating more complex problems to higher-tier teams and contributing to knowledge content and user ...

Provide multi-channel support to users (phone, email, chat, and in-person), delivering clear, professional communication and maintaining a strong customer service orientation. * Handle user account ...

Communicate clearly and professionally with users across phone, email, chat, and in-person channels ... Support user onboarding and basic training activities on enterprise systems and tools, reinforcing ...

Deliver onsite and remote technical support (phone, email, chat, video, in-person) for end-user devices, applications, and network connectivity * Configure, deploy, and support laptops, desktops ...

The successful candidate will provide support via phone, email, chat, remote assistance, and deskside visits to resolve common hardware, software, operating system, account, and peripheral issues.

... email, chat, and online platforms such as JIRA, Confluence, SharePoint, and SpySpace to ensure timely, accurate support. • Troubleshoot system issues and perform first‑level corrective ...

You will provide Tier 1 & 2 support via email, chat, and phone, troubleshooting access issues for end-users and assisting development teams with REST service integrations. Qualifications ...

You will provide Tier 1 & 2 support via email, chat, and phone, troubleshooting access issues for end-users and assisting development teams with REST service integrations. Qualifications ...

This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...

This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...

... support through multiple channels. Telephone, email, chat/IM, remote tools, Teams/Zoom, and in-person assistance. • Respond to walk-ins, scheduled appointments, and self-service submissions. • ...

... E-mail / Chat services to support customers, use CRM for Case management • High CSAT mindset with strong engagement skills, enabling direct interaction with customers or partners through ...

... support during core hours. • Monitor email, chat, and mobile device notifications while away from the desk. • Respond to dynamically assigned priorities as staff self-determined urgency levels ...

Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management * Handle cases remotely.

Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels. They ensure data integrity and follow strict timeliness and quality standards. Key Responsibilities:

Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels. They ensure data integrity and follow strict timeliness and quality standards. Key Responsibilities:

Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels. They ensure data integrity and follow strict timeliness and quality standards. Key Responsibilities:

Monitor and coordinate member lifecycle stages by guiding new members, managing onboarding processes, providing ongoing support (phone, email, chat), and resolving inquiries and concerns (as needed)