ZipRecruiter

Log In

1

Weekend Chat Support Jobs in Washington, DC (NOW HIRING)

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Participate in on-call weekend rotation for critical global support. * Develop deep product ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...

Leap LLC

Support Agent

Columbia, MD · On-site

$50K - $55K/yr

Position Overview The Support Agent serves as the first point of contact for Leap customers ... Provide timely, professional, and accurate responses to clients via phone, email, and chat.

Bright MLS Inc

Customer Support Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

... weekend coverage required. As a Customer Support Representative, you will be part of a caring ... Respond to customer inquiries across phone, email, and chat with professionalism, patience, and ...

next page

Showing results 1-20

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Washington, DC

Weekend Chat Support information

See Washington, DC salary details

$16

$29

$50

How much do weekend chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for weekend chat support in Washington, DC is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Washington, DC?

The most popular types of Chat Support jobs in Washington, DC are:

What are popular job titles related to Weekend Chat Support jobs in Washington, DC?

For Weekend Chat Support jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Washington, DC look for?

The top searched job categories for Weekend Chat Support jobs in Washington, DC are:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $61,363 per year, or $29.5 per hour.

Customer/Software Support Specialist

Gaithersburg, MD • On-site

EMP Trust Solutions, LLC
Human Resources Consulting Services • 51 - 200 employees
Learn more about EMP Trust Solutions, LLCexternal

$19.50 - $26.25/hr

Full-time, Part-time

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team! You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organization with both part time and full time positions available. Please choose the full time or part time options in the application.  EMPTrust HR is a leading provider of Human Capital Software on  SaaS platform and provides solutions for talent management, onboarding and related solutions and provides a flexible work environment with opportunities to grow your career.  We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work environment. Here’s what you’ll be doing:Provide timely, professional, and accurate responses to customers who submit inquiries via phone, email, or chat Support customers and end clients on answering questions, track issues or problem reports into our IT help-desk tool and coordinate with technical and sales support teams Enter all correspondence and necessary information for problem resolution into our help-desk tools. Manage and set customer expectations on timely resolutions of open requests. Serve as a customer advocate and interact with internal teams to solve customer issues Support setup of new client accounts and users accounts Collaborate and follow-up with the product team on cases that require escalation Inform customers of critical issues and system updatesHere’s what you’ll need: An Associates or Bachelor’s degree preferred. Exceptional candidates with strong educational credentials, web / computer knowledge and good communications skills will be considered in lieu of experience. A background in Human Resources or study in HR will be considered an advantage. Around 1 year of experience serving in an external client-facing role supporting clients via phone or email.1-2 years of experience using, supporting, or troubleshooting web-based applications is preferred.  1-2 years of experience working in a corporate environment supporting a product or software as a service (SaaS) solution Experience with being managed to traditional customer support KPI’s such as response time, resolution time, and customer satisfaction. Excellent written and verbal communication skills Detail-oriented and organized with the ability to prioritize tasks in a deadline sensitive environment Strong technical, analytical and troubleshooting skills Must have a technical inclination and a basic understanding of computers, internet browsers such as Chrome, Firefox or MS Edge and using software on a daily basis. Interest in cloud technology, SaaS and Human Resources A passion for delivering exceptional service Ability to thrive in a team environment Creative problem-solving capabilities, ownership of issues, and excellent organization and follow-up Proficiency in MS Excel, Word, Email Outlook is required Training: Training will be provided on company’s SaaS software and related help desk tools and components for selected candidates. Candidates  who are selected will be required to complete a background check and drug screening and must be qualified work in the United States without a visa sponsorship. EMPTrust HR uses E-Verify for workforce eligibility checks with the Department of Homeland security system. Job Type: Full-time  Education: Bachelor's (Preferred) Work Location: Gaithersburg, MD We provide flexible working arrangements and work hours for employees who have to deal with unexpected family emergencies.

PI656d5c5cbbed-25405-39995138