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Email Chat Support Jobs in Wisconsin (NOW HIRING)

$32 - $34/hr

... and chat support for adults, youth, and families experiencing a mental health crisis. Trained ... email, and messaging platforms.The employee is expected to adhere to data security and privacy ...

Correspond with policyholders and/or jewelers via omnichannel (telephone, email, chat and SMS) to ... Supports and lives out our Core Values. To perform this job successfully an individual must be able ...

Multi-Channel Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... support) for existing or prospective customers by using a consultative approach that reflects the ... email, chat, social media, letter and fax. Additional duties may include updating reports ...

New

Multi-Channel Customer Care Rep

Neenah, WI · On-site

$16.50 - $22.50/hr

... support) for existing or prospective customers by using a consultative approach that reflects the ... email, chat, social media, letter and fax. Additional duties may include updating reports ...

New

PartTime Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

People • Provide empathetic and responsive service to customers across phone, email, chat, and in-person. • Support team collaboration to ensure smooth scheduling and service delivery. • ...

Multi-Channel Customer Care Rep

Neenah, WI · On-site

$16.25 - $22/hr

... support) for existing or prospective customers by using a consultative approach that reflects the ... email, chat, social media, letter and fax. Additional duties may include updating reports ...

New

Part-Time Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

People • Provide empathetic and responsive service to customers across phone, email, chat, and in-person. • Support team collaboration to ensure smooth scheduling and service delivery. • ...

Answers client's customer phone calls/E-mail/Chat when volume is higher than the team can process ... Develops relationships within the supporting business units to help resolve issues related to team ...

Provide technical support to customers via phone, email, and chat. * Diagnose and troubleshoot software issues * Collaborate with the development team to resolve complex issues * Document and track ...

New

Answers client's customer phone calls/E-mail/Chat when volume is higher than the team can process ... Develops relationships within the supporting business units to help resolve issues related to team ...

Provide multi-channel technical support (e.g., chat, phone, email) in a fast-paced environment, handling multiple requests simultaneously. * Conduct initial client experience consultations ...

Provide technical support to customers via phone, email, and chat. * Diagnose and troubleshoot software issues * Collaborate with the development team to resolve complex issues * Document and track ...

New

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Showing results 41-60

Email Chat Support information

See Wisconsin salary details

$14

$26

$45

How much do email chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for email chat support in Wisconsin is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Wisconsin?

The most popular types of Email Chat Support jobs in Wisconsin are:

What are popular job titles related to Email Chat Support jobs in Wisconsin?

For Email Chat Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Email Chat Support jobs in Wisconsin look for?

The top searched job categories for Email Chat Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Email Chat Support jobs?

Cities in Wisconsin with the most Email Chat Support job openings:

Infographic showing various Email Chat Support job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Clinical Supervisor - Maine Crisis Line

Opportunityalliance

Remote

$32 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Clinical Supervisor

Maine Crisis Line (MCL) program
(Remote - In Maine)

Pay range: $32 - $34/hour

The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services, providing 24/7 telephone, text, and chat support for adults, youth, and families experiencing a mental health crisis. Trained crisis support specialists offer free, confidential emotional support, stabilization, and connection to nextstep resources.

We're looking for a Clinical Supervisor who is passionate about realtime clinical work, enjoys supporting staff through dynamic and meaningful situations, and thrives as part of a highly collaborative team.

What the Clinical Supervisor Does

  • Provides real-time clinical support to Crisis Support Specialists during incoming calls, texts, and chats.
  • Facilitates regular clinical supervision, coaching, and professional development to support staff growth, skill development, and adherence to best practices.
  • Offers in-the-moment and follow-up clinical consultation, case review, and administrative support to guide high-quality service delivery.
  • Assists with assessing and triaging client needs, ensuring appropriate referrals and safe, effective crisis intervention.
  • Acts as a clinical resource regarding suicide risk, mental health, substance use, safety planning, and care coordination.
  • Supports staff wellbeing and resilience through ongoing guidance, feedback, and reflective discussion of challenging situations.
  • Supports smooth operations during active hours by helping staff navigate fast-paced and diverse clinical situations with confidence.
  • Works closely with statewide Crisis Response Services to support continuity of care for individuals and families.

We're seeking clinicians who think creatively, adapt quickly, and bring both empathy and solid clinical judgment to the work. The ideal candidate is a team player who can balance independent decisionmaking with collaborative leadership.

Schedule

This is a fulltime, 40hour/week, hourly position.

Second shift, with options for either a 4-day/10-hour workweek or a 5-day/8-hour workweek. Shifts generally start between noon and 2:00 PM and conclude between 10:00 PM and midnight. Once established, the schedule is expected to remain consistent from week to week.

Location

Remote - in Maine. This role can be performed anywhere in Maine from a secure, confidential home office that supports privacy and uninterrupted work, or from our South Portland office.

Qualifications

  • Master's Degree in social work or a related field required.
  • Licensed Clinical Social Worker or Licensed Clinical Professional Counselor preferred; Minimal of Clinical Conditional required.
  • MHRT-CSP certification or ability to achieve within 30 days of employment required.
  • Ability to work flexible hours including weekends, evenings, and occasional overnights required.
  • 1-3 years of supervisory experience in the field of Social Work, preferred.
  • Contact Center experience preferred but not required - training will be provided.
  • This position is fully remote, requiring a dedicated workspace that is quiet and free from distractions. The employee must have reliable high-speed internet access and appropriate equipment, including a computer, headset, and phone. The workspace should be ergonomically set up to ensure comfort and productivity. Regular communication with the team and supervisors will be maintained through virtual meetings, email, and messaging platforms.The employee is expected to adhere to data security and privacy guidelines to protect sensitive information.
  • Experience in clinical psychiatric assessment of patients and ability to document assessments in a concise and comprehensive manner acquired in internship or prior employment preferred.
  • Ability to make clinical decisions autonomously.
  • Must possess and be able to demonstrate excellentorganizationalskills.
  • Special skill areas: technical literacy, comprehensive knowledge of DSM-V, excellent oral and written communication skills and demonstrated team effectiveness and consensus building.
  • Demonstrated computer proficiency.
  • Must be able to successfully pass a criminal background, child protective service check & sex offender check.
  • Must not be on the state or federal suspension and disbarment list.
  • Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
  • Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

  • Generous paid time off accrual
  • 9paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement -offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are...

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency.TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

____________________________________________________________

If you are viewing this posting on a third-party site, please visit our website athttps://opportunityalliance.wd1.myworkdayjobs.com/Careersto apply.

Please submit a cover letter and resume along with your application.

Thank you!