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How much do ellis island jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for ellis island in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Ellis Island vs Immigration Officer?

AspectEllis IslandImmigration Officer
CredentialsHistorical site, no credentials requiredRequired certifications, background checks
Work EnvironmentMuseum and historical siteGovernment offices, border crossings
Industry UsageHistorical and tourism industryImmigration and border security

Ellis Island is a historic site and symbol of immigration history, while an Immigration Officer is a current government role responsible for processing and regulating immigration at borders. The key difference lies in their function: Ellis Island is a landmark, whereas Immigration Officers actively manage immigration procedures.

What are some unique challenges faced by professionals working as tour guides at Ellis Island?

Tour guides at Ellis Island often face the challenge of engaging diverse groups of visitors, each with varying levels of historical knowledge and different interests. The role requires balancing accurate historical storytelling with sensitivity to the emotional significance the site holds for many descendants of immigrants. Additionally, guides must be prepared for outdoor work in varying weather conditions and adapt to fluctuating crowd sizes, particularly during peak tourist seasons. Team collaboration is key, as guides coordinate with museum staff, security, and educators to provide a seamless visitor experience.

What are the key skills and qualifications needed to thrive as an Immigration Officer, and why are they important?

To thrive as an Immigration Officer, you need a solid understanding of immigration laws, attention to detail, and typically a background in criminal justice or related fields. Familiarity with government databases, document verification tools, and case management systems is important. Strong interpersonal skills, cultural sensitivity, and clear communication help build trust and effectively manage diverse applicants. These skills ensure the fair, accurate, and efficient processing of immigration cases, maintaining national security and public trust.

What are 'Ellis Island' jobs?

Ellis Island jobs refer to the various roles held by workers at Ellis Island, the historic immigration station in New York Harbor that operated from 1892 to 1954. Employees included immigration inspectors, doctors, nurses, interpreters, clerks, and maintenance staff, all responsible for processing and assisting the millions of immigrants who arrived in the United States. These workers played a crucial part in interviewing newcomers, conducting medical examinations, translating languages, and ensuring the orderly operation of the facility. Their work helped determine who was allowed to enter the country and who might be detained or sent back.
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Ellis Island jobs near you
Infographic showing various Ellis Island job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 40% Part Time, and 10% Temporary. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $40,363 per year, or $19.4 per hour.

General Manager - Ellis Island

Ellis Island Casino, Village Pubs, Mt. Charleston

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

GENERAL MANAGER – ELLIS ISLAND CASINO

Job Description

Category: Casino

Status: Exempt

Job Description

The General Manager at Ellis Island Casino is responsible for the overall leadership and strategic direction of all hotel and casino operations, including gaming, food and beverage, security, and guest services. The General Manager will ensure the seamless coordination of departments to deliver an exceptional guest experience, drive revenue growth, and maintain regulatory compliance. With a focus on operational efficiency, team development, and brand integrity, the General Manager will play a critical role in preserving the culture and reputation of Ellis Island while positioning the property for continued success.

Benefits

  • Medical
  • Dental
  • Basic Life Insurance (included with the dental plan)
  • Vision
  • Short-term Disability
  • Combo plan covering accidents, hospitalizations, and critical illnesses
  • Voluntary life insurance
  • Paid time off
  • Eligibility to participate in a 401(k)-retirement plan with company match

Location

In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

Responsibilities

Strategic Leadership & Operations

  • Provide clear direction and strategic leadership across all departments to ensure alignment
  • with the casino’s operational goals and brand standards.
  • Oversee day-to-day operations of the hotel and casino including gaming, food and beverage outlets, guest services, and security.
  • Collaborate with department leaders to set and achieve performance benchmarks, revenue targets, and guest service standards.
  • Continuously monitor operations, analyze KPIs, and implement improvements to drive efficiency, profitability, and guest satisfaction.

Financial Oversight

  • Develop and manage departmental budgets, monitor financial performance, and identify opportunities for revenue growth and cost savings.
  • Review financial reports, analyze trends, and provide accurate forecasting and reporting to executive leadership.
  • Negotiate vendor contracts and control purchasing to ensure value and cost efficiency.

Team Leadership & Culture

  • Lead, coach, and support a high-performing team of department heads and team members across all operational areas.
  • Foster a positive, inclusive, and performance-driven workplace culture.
  • Ensure effective communication, training, and performance management practices are in place to support employee growth and retention.

Guest Experience

  • Lead a guest-first culture across all departments, ensuring consistent, high-quality service at every touchpoint.
  • Monitor guest feedback and reviews, resolving escalated issues and implementing improvements to enhance satisfaction and loyalty.
  • Ensure that the Ellis Island Casino brand and values are reflected in every guest interaction.

Gaming Operations

  • Ensure full compliance with Nevada Gaming Control Board regulations and internal controls.
  • Work closely with gaming leadership to enhance the gaming experience, increase revenue, and ensure optimal staffing and service levels on the casino floor.
  • Support the development and execution of gaming promotions, events, and player development initiatives.

Food & Beverage Operations

  • Oversee the performance of all food and beverage operations, ensuring quality, service, and profitability across all outlets.
  • Partner with F&B leadership to develop menus, streamline operations, control costs, and enhance guest satisfaction.
  • Maintain health, safety, and sanitation standards across all outlets.

Hotel Operations

  • Establishing strategic direction, financial objectives, and performance standards for hotel operations.
  • Reviewing key operating metrics, guest feedback, and financial results to ensure goals are met.
  • Ensuring integration of hotel operations with casino, food and beverage, and marketing initiatives.

Security Operations

  • Partner with Security leadership to oversee security and surveillance operations to ensure a safe and welcoming environment for guests and team members.

Skills / Experience

  • Must be at least 21 years of age or older.
  • Bachelor’s Degree in Business Administration, Hospitality, and/or related field preferred. Equivalent work experience may be considered.
  • At least 10 years of experience in casino or hospitality operations, with at least 5 years of recent experience in a senior leadership or General Manager role overseeing multiple departments.
  • In-depth knowledge of casino operations, including slot and table game management, promotions, player development, and regulatory compliance specific to Nevada.
  • Proven experience managing successful high-volume F&B operations, with a focus on quality, cost control, and guest satisfaction.
  • Demonstrated ability to manage budgets, analyze financial statements, drive profitability, and implement cost-control strategies.
  • A hands-on, collaborative leadership style with a track record of building, motivating, and retaining high-performing teams.
  • Deep understanding of customer service best practices and a commitment to creating memorable guest experiences.
  • Ability to balance long-term strategic planning with day-to-day operational execution.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays, as business needs dictate.
  • Must possess or be able to obtain and maintain a valid Nevada Gaming Registration Card.
  • Must be able to submit to and pass a background check and drug test.

Physical Requirements

  • Ability to stand and walk for extended periods of time throughout the casino and property.
  • Must be able to move throughout all areas of the property, including back-of-house and public areas.
  • Use of standard office equipment such as computers, phones, printers, and radios as needed.
  • The noise level in the work environment is usually moderate.
  • Occasionally exposed to outside weather conditions and varying temperature conditions.
  • Ability to lift, carry, push, or pull up to 25 pounds as necessary.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

  • Service – Personalized, warm, and consistent exceptional customer service.
  • Value – Committed to deliver quality products for affordable prices.
  • Growth – Promote personal development and professional growth for all team members.
  • Family – Foster a family-like environment with guests and team members alike.
  • Passion – Work with passion and enthusiasm every day.

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