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Elite Telecom Jobs (NOW HIRING)

Source 1 Solutions

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Telecom Support Engineer

Clearwater, FL · Remote

$80K - $115K/yr

Role Overview The Telecom Service Delivery Manager is responsible for overseeing the end-to-end ... With an elite technical network spanning 118 countries, we specialize in monitoring, managing, and ...

Mercor

Telecom Network Expert - AI

San Francisco, CA · Remote

$1.1K - $1.4K/wk

About the job Mercor connects elite creative and technical talent with leading AI research labs ... Review and evaluate AI-generated outputs related to network architecture design , telecom ...

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Elite Telecom information

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How much do elite telecom jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for elite telecom in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Elite Telecom vs Telecom Technician?

AspectElite TelecomTelecom Technician
Required CredentialsCertifications in networking, fiber optics, and telecommunicationsCertifications in networking, fiber optics, and telecommunications
Work EnvironmentFieldwork installing and maintaining telecom systems, office settings for planningFieldwork primarily installing, repairing, and troubleshooting telecom equipment
Employer & Industry UsageTelecom companies, service providers, network installation firmsTelecom service providers, installation companies, maintenance firms

Elite Telecom and Telecom Technician roles share similar credentials and work environments, often overlapping in industry usage. While Elite Telecom may imply a broader or more specialized position, both roles focus on installing, maintaining, and repairing telecommunication systems. The main difference lies in scope and job responsibilities, with Elite Telecom often encompassing more advanced or managerial tasks depending on the company.

What are some common challenges faced by professionals working in Elite Telecom roles, and how can they be addressed?

Professionals in Elite Telecom roles often encounter challenges such as rapidly evolving technology, strict regulatory compliance, and high-pressure situations related to network uptime and customer expectations. Staying current with technological advancements and industry standards is vital, which often requires ongoing training and certifications. Effective teamwork and clear communication with cross-functional teams—such as network engineers, customer support, and project managers—are crucial for troubleshooting issues and implementing new solutions. Proactively addressing these challenges can lead to professional growth and increased responsibility within the organization.

What are Elite Telecom professionals?

Elite Telecom professionals are experts who work in advanced roles within the telecommunications industry, often handling complex network infrastructures, high-level project management, or specialized technology solutions. They may be responsible for designing, implementing, and maintaining communication systems such as voice, data, and video networks for businesses or service providers. These professionals typically possess extensive technical skills, certifications, and experience, allowing them to support critical telecom operations and lead innovation in the sector.

What are the key skills and qualifications needed to thrive as a Telecom Engineer, and why are they important?

To thrive as a Telecom Engineer, you need strong knowledge of telecommunications systems, network design, and troubleshooting, often backed by a degree in electrical engineering or a related field. Familiarity with tools such as network analyzers, fiber optic testing equipment, and certifications like Cisco CCNA or CompTIA Network+ is common. Excellent problem-solving abilities, teamwork, and effective communication are vital soft skills in this role. These skills ensure reliable network performance, efficient issue resolution, and effective collaboration within complex telecom projects.
More about Elite Telecom jobs
What job categories do people searching Elite Telecom jobs look for? The top searched job categories for Elite Telecom jobs are:
Elite Telecom jobs near you
Infographic showing various Elite Telecom job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 11% Temporary, and 11% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $44,000 per year, or $21.2 per hour.
Telecom Support Engineer

Telecom Support Engineer

Source 1 Solutions

Clearwater, FL • Remote

$80K - $115K/yr

Full-time

Posted 5 days ago

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Job description

Role Overview

The Telecom Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast-paced environment.

Key Responsibilities

  • Lead and manage telecom service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
  • Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
  • Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
  • Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
  • Implement and maintain service management framework (ITIL preferred).
  • Act as primary escalation point for critical incidents (P1/P2 outages).
  • Implement and maintain an on-call Rota to satisfy all product ranges supported.
  • Drive continuous improvement initiatives to reduce case volumes and improve service performance.
  • Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
  • Manage customer relationships and ensure high levels of client satisfaction.
  • Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.

Technical Requirements

  • Strong telecom background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
  • Understanding of carrier services, networking infrastructure, and telephony systems.
  • Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow , monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
  • Ability to analyze technical issues and provide guidance to engineering teams.
  • Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.

Leadership & Communication

  • Proven leadership in managing multi-disciplinary technical teams.
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
  • Experience presenting to executive leadership and producing C-level reporting decks.
  • Strong organizational skills with the ability to manage competing priorities.
  • Very strong communications skills in an engineering environment

Qualifications & Experience

  • 5+ years experience in telecom and IT service delivery roles.
  • Previous experience managing support, engineering, and dispatch teams.
  • ITIL certification advantageous.
  • Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).

Key Deliverables

  • Weekly executive reporting deck with performance analysis and improvement recommendations.
  • Service performance improvements across SLAs and KPIs.
  • Reduction in incident volumes through proactive management.
  • Improved resource utilization across engineering and field teams.

Company Description

Source 1 Solutions is the trusted IT partner your organization needs. With an elite technical network spanning 118 countries, we specialize in monitoring, managing, and maintaining enterprise infrastructure for enterprise & mid-market organizations.