ZipRecruiter

Log In

1

Eligibility Worker County Jobs in Indiana (NOW HIRING)

next page

Showing results 1-20

All JobsEligibility Worker County JobsEligibility Worker County Jobs in Indiana

Eligibility Worker County information

What is an eligibility worker county?

Eligibility Worker County positions are roles within county government agencies that help determine individuals' eligibility for public assistance programs, such as food stamps (CalFresh), Medi-Cal, and cash aid (CalWORKs). These workers interview applicants, review documentation, and process applications to ensure benefits are issued accurately and in compliance with state and federal regulations. They often serve as the first point of contact for people seeking social services and provide information about available programs and resources.

What are the key skills and qualifications needed to thrive as an eligibility worker county?

Eligibility Workers in county agencies require strong knowledge of public assistance programs, attention to detail, and at least a high school diploma or equivalent. Familiarity with case management systems, data entry software, and government databases is commonly expected. Excellent communication, problem-solving, and organizational skills help workers effectively interact with diverse clients and manage complex caseloads. These competencies ensure accurate case processing, efficient service delivery, and compliance with state and federal regulations.

What are some common challenges eligibility workers in a county setting face, and how can they effectively manage them?

Eligibility Workers in county agencies often encounter challenges such as managing high caseloads, navigating complex regulations, and handling emotional situations with clients in need. Staying organized, maintaining up-to-date knowledge of policies, and practicing empathy can help manage these demands. Strong communication skills and regular collaboration with supervisors and colleagues are also essential to ensure accuracy and provide clients with the best support possible.

What is the difference between Eligibility Worker County vs Eligibility Specialist?

CriteriaEligibility Worker CountyEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; certification may enhance prospects
Work EnvironmentCounty government offices, social service agenciesSocial service agencies, community organizations, government offices
Employer & Industry UsagePrimarily county government agenciesState and local agencies, community programs
Common Search & Comparison IntentUnderstanding job roles, requirements, and differencesSimilar roles in social services, job responsibilities, and qualifications

Both Eligibility Worker County and Eligibility Specialist roles involve assessing applicants' eligibility for social services. While they share similar credentials and work environments, Eligibility Specialist may have broader responsibilities or work in different settings. Understanding these differences helps job seekers find the right position in social services.

How much do eligibility workers get paid?

In California, eligibility workers typically earn an annual salary ranging from $40,000 to $55,000, depending on experience and location. They often work in government offices, requiring knowledge of public assistance programs and case management skills.

What are popular job titles related to Eligibility Worker County jobs in Indiana?

For Eligibility Worker County jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Eligibility Worker County jobs in Indiana look for?

The top searched job categories for Eligibility Worker County jobs in Indiana are:

What cities in Indiana are hiring for Eligibility Worker County jobs?

Cities in Indiana with the most Eligibility Worker County job openings:

Eligibility Worker County jobs near you

DFR - Eligibility Specialist Working Lead - R2

Knowledge Services

Michigan City, IN • On-site

Other

Re-posted 8 days ago

Job description

Eligibility Specialist Working Lead

THIS POSITION IS LOCATED IN LAPORTE, STARKE, MARSHALL, PULASKI, OR FULTON COUNTY

(the primary location for this individual will be dependent upon the candidate selected)

Knowledge Services has an opportunity with the FSSA/Division of Family Resources as an Eligibility Specialist Working Lead. This position is responsible for mentoring the Eligibility Specialists that are assisting Indiana residents who are applying and/or receiving public assistance.

The Eligibility Specialist Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Specialist. The ideal candidate will be highly organized and have the ability to work collaboratively with current Eligibility Specialists. A current understanding of Eligibility Specialist job duties and expectations is essential.

As such, Knowledge Services is committed to providing growth opportunities – in our company, in each team member, and in our relationships. We believe titles do not define a person but provide a framework for each person's endless potential. Our focus on improving our team, product, and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.

Responsibilities
  • Mentor Eligibility Specialists staff
  • Travel to DFR offices within the Region as scheduled/needed (daily/weekly travel)
  • Support and coach ALL Eligibility Specialist staff
  • Ensure policies and procedures are followed as instructed by DFR Local Office Management
  • Instruct and implement procedural changes from management
  • Submit daily and weekly reporting of activities conducted while assisting Eligibility Specialist staff
  • Provides further direction and ongoing training to Eligibility Specialist staff
  • Provide training support for case reviews for Eligibility Specialist staff
  • Provide coaching for QA scorecards
  • Production support provided as needed
Qualifications
  • Eligibility Specialist experience is required
  • Highly organized and analytical
  • Able to provide clear and concise direction
  • Leadership skills
  • Patience in working with others
  • Strong written and verbal skills
  • Solid computer skills, including Word, Excel, and Outlook
  • Independent worker who is a self-starter
  • Strong customer service background
  • Prefer a Bachelor or Associate degrees in Counseling or Social Services, but High School Diploma or GED required
  • 2 years' experience is desired

This position is one where you can make an immediate impact on your community and those that work as an Eligibility Specialist. You will be provided ongoing training to give you the skills to be successful in this role.

If you are looking for a position that could be the next step in your career, apply now for immediate consideration.

Physical Requirements:

  • Job frequently requires sitting, handling objects with hands.
  • Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
  • Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.

Location: The primary location for this individual will be dependent upon candidate selection, but the Working Lead will make office visits as assigned.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.

#INDDFR

Apply