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Eligibility Operations Advisor Jobs (NOW HIRING)

University of Delaware

Academic Advisor II

Newark, DE · On-site

$41K - $50K/yr

... shift as operational needs evolve. MAJOR RESPONSIBILITIES: Academic Advising and Caseload ... Track academic progress toward NCAA and institutional eligibility requirements. * Monitor student ...

ManTech

Senior Tactical Operations Lead

California, MD · Hybrid

$165K - $295K/yr

You will advise government stakeholders as a Trusted Operational Advisor, leveraging extensive ... Must possess an active Top Secret clearance with current SCI eligibility Physical Requirements:

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Eligibility Operations Advisor information

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$30.5K

$78.4K

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How much do eligibility operations advisor jobs pay per year?

As of Jul 14, 2026, the average yearly pay for eligibility operations advisor in the United States is $78,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What are Eligibility Operations Advisors?

Eligibility Operations Advisors are professionals who oversee, manage, and support the processes related to determining eligibility for government programs, benefits, or insurance. They ensure that applications are processed accurately and efficiently, and that all regulatory guidelines are followed. These advisors may analyze cases, resolve complex eligibility issues, provide guidance to staff, and communicate with applicants to clarify requirements. Their work helps ensure fair and timely access to public assistance or benefits for those who qualify.

What are some common challenges faced by Eligibility Operations Advisors, and how can they be managed effectively?

Eligibility Operations Advisors often encounter challenges such as interpreting complex policies, managing high volumes of sensitive information, and balancing accuracy with efficiency in eligibility determinations. Successfully navigating these challenges requires strong attention to detail, effective time management, and clear communication with both team members and clients. Advisors can manage these demands by staying updated on policy changes, utilizing organizational tools, and seeking support from colleagues or supervisors when handling particularly complex cases.

What does an eligibility advisor do?

An eligibility operations advisor assesses and determines individuals' eligibility for specific programs or benefits by reviewing applications, verifying documentation, and ensuring compliance with policies. They often use specialized software and require strong attention to detail, communication skills, and knowledge of relevant regulations.

What's the easiest job to get hired at if you have social anxiety?

An Eligibility Operations Advisor role typically involves administrative tasks and communication with clients, often through email or phone. Jobs with minimal face-to-face interaction, such as data entry, remote customer support, or administrative roles, are generally more suitable for individuals with social anxiety. These positions often require organizational skills and may be performed remotely, reducing social stressors.

What is the difference between Eligibility Operations Advisor vs Eligibility Specialist?

CriteriaEligibility Operations AdvisorEligibility Specialist
Required CredentialsTypically requires a bachelor's degree in a related field; certifications like Certified Eligibility Specialist are commonUsually requires a high school diploma or associate degree; certifications may include eligibility or case management certifications
Work EnvironmentWorks in healthcare or government agencies, handling complex eligibility processes and policy interpretationWorks in similar settings, focusing on verifying eligibility and processing applications
Employer & Industry UsageUsed by healthcare providers, government programs, and insurance companiesCommonly employed in social services, Medicaid, and healthcare organizations

While both roles involve verifying eligibility, the Eligibility Operations Advisor typically handles more complex cases, policy interpretation, and process oversight, whereas the Eligibility Specialist focuses on processing applications and verifying basic eligibility criteria.

What jobs pay 4000 a week without a degree?

Eligibility Operations Advisor is typically a role that requires specific industry knowledge and experience rather than a high weekly salary without a degree. Generally, high-paying jobs that can reach $4,000 a week without a degree include skilled trades such as commercial driving, certain sales positions, real estate, or specialized technical roles that value experience and certifications over formal education. These roles often involve physical work, sales skills, or technical expertise and may require licensing or on-the-job training.

What skills do you need to be an eligibility specialist?

An Eligibility Operations Advisor needs strong analytical skills, attention to detail, and knowledge of eligibility criteria and regulations. Good communication skills and proficiency with data management tools or software are also important for verifying information and assisting clients efficiently.

What are the key skills and qualifications needed to thrive as an Eligibility Operations Advisor, and why are they important?

To thrive as an Eligibility Operations Advisor, you need strong analytical abilities, attention to detail, and a background in business administration or a related field. Familiarity with eligibility management systems, case management software, and knowledge of compliance regulations is typically required. Excellent communication, problem-solving, and organizational skills help advisors interact effectively with clients and coworkers while navigating complex eligibility criteria. These competencies are vital for ensuring accurate eligibility determinations, regulatory compliance, and efficient service delivery.
More about Eligibility Operations Advisor jobs
What job categories do people searching Eligibility Operations Advisor jobs look for? The top searched job categories for Eligibility Operations Advisor jobs are:
Eligibility Operations Advisor jobs near you
Infographic showing various Eligibility Operations Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $78,414 per year, or $37.7 per hour.
Eligibility Advisor I - Temporary

Eligibility Advisor I - Temporary

Texas Health and Human Services Commission

Dallas, TX • On-site

$2.9K - $4.3K/wk

Full-time, Temporary

Medical, Retirement, PTO

Posted 12 days ago

Texas Health and Human Services rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

512th of 692 rated public administrative organizations

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Eligibility Advisor I - Temporary Job Title: Eligibility Advisor I Agency: Health & Human Services Comm Department: TW Reg 03 EOAPD Posting Number: 18676 Closing Date: 07/17/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $2,953.25- $4,365.66 Pay Frequency: MonthlySalary Group: TEXAS-B-13 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Temporary Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: DALLAS Job Location Address: 5455 BLAIR RD Other Locations: MOS Codes: No military equivalent
Brief Job Description:
This is a temporary position that is expected to end on 08/31/2027. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career assisting the most vulnerable citizens of Texas in need of food, medical care, cash assistance and other social services?
If so, the Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its' core values of respect, ownership, collaboration, and integrity with a goal of delivering best-in-class customer service to clients and stakeholders.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced, and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you.
We want you to join our team!
The Eligibility Advisor I position consists of three job classifications; Eligibility Advisor, Medical Eligibility Specialist, and Hospital Based Worker that establish eligibility for different financial and medical programs. These include the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid for the Elderly and People with Disabilities (MEPD) and Medicaid.
Essential Job Functions (EJFs):
As an Eligibility Advisor I, you will receive paid, formal, training to perform the following essential job functions:
  • Interview applicants and recipients in person or by inbound or outbound telephone calls to obtain pertinent financial and personal information to determine financial eligibility for public assistance programs.
  • Evaluate data from various electronic and other sources to enter information into a computer-based eligibility system.
  • Compute and authorize benefits based on eligibility determination.
  • Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.
  • Perform other duties, as assigned.

Must be able to work overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon.
Must be able to work in a highly stressful and fast-paced environment under constant pressure to meet required deadlines.
Knowledge, Skills and Abilities (KSAs):
In addition to the above listed functions, the following knowledge, skills, and abilities are needed:
  • Use fact-finding techniques to obtain, relate and evaluate information provided by applicants.
  • Read, understand, apply, and explain detailed regulations and policies.
  • Perform basic arithmetic functions.
  • Manage time efficiently by establishing priorities in accordance with importance of deadlines.
  • Establish and maintain effective work relationships with others.
  • Ability to communicate effectively both verbally and in writing.
  • Follow written and oral directions and instructions.
  • Operate computers to perform data entry and basic office software use such as Microsoft Word, Outlook, and Excel.

General knowledge and proficiency with computers and related technologies, such as software, hardware, operating systems, and typing skills.
Using Microsoft Teams and potentially soft phone technology is part of the everyday job expectations.
Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
Applicants must meet the following education and experience requirements:
Education:
High School Diploma or GED equivalent is required.
Sixty (60) semester or ninety (90) quarter hours from an accredited college or university is preferred.
Experience:
One (1) year of customer service experience with public contact which can include retail, call center, clerical, hospitality, banking, receptionist, or similar customer service experience.
Thirty (30) semester or forty-five (45) quarter hours from an accredited college or university may be substituted for one (1) year of required experience.
Experience in an environment interviewing clients and gathering personal information in-person or over the phone is preferred.
Additional Information:
Upon hire, the selected candidate will be required to sign a Temporary Employment Agreement. Temporary employees may be eligible to transfer to a regular status vacant position, contingent upon regular status position availability, tenure, and job performance.
This posting will be filled at 5455 Blair Rd, Dallas, TX. 75231.
Access and Eligibility Services Field Office normal hours of operation are Monday-Friday 8:00am to 5:00pm. Employees may be required to work overtime, as required by management, outside of normal hours of operation, which may include weekends.
Applicants selected for hire will be required to pass a fingerprint criminal history background check.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any program it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

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