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Elevator Dispatcher Jobs (NOW HIRING)

American Elevator Group

Dispatcher

Brooklyn, NY · On-site

$25 - $30/hr

Precision Elevator is part of American Elevator Group (AEG), the largest independent elevator ... The Dispatcher will coordinate field activities and staff by delivering assignments, instructions ...

Kings III of America, LLC

Elevator Technician

Denver, CO · On-site

$45 - $50/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

Kings III of America, LLC

Elevator Technician

Dallas, TX · On-site

$35 - $45/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

Kings III of America, LLC

Elevator Technician

Chicago, IL · On-site

$50 - $65/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

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How much do elevator dispatcher jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for elevator dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an elevator dispatcher?

An Elevator Dispatcher is responsible for coordinating the movement of elevators in a building or facility to ensure efficient transportation of passengers and goods. They monitor elevator usage, respond to service requests, and communicate with maintenance teams to address malfunctions. This role is common in large buildings, hotels, hospitals, and high-traffic areas where elevator scheduling is necessary to prevent congestion. Elevator Dispatchers may use computerized systems or manual controls to direct elevator operations efficiently.

What are the typical daily responsibilities of an elevator dispatcher?

As an Elevator Dispatcher, your daily responsibilities include monitoring elevator systems, prioritizing and dispatching calls for maintenance or assistance, and keeping detailed records of incidents and service requests. You will frequently communicate with elevator technicians, building management, and tenants to ensure any reported issues or emergencies are resolved quickly and efficiently. The role may also involve routine checks on elevator status, updating logs, and coordinating with security teams. This helps maintain a safe, smooth-running environment in residential, commercial, or public buildings.

What are the key skills and qualifications needed to thrive as an elevator dispatcher, and why are they important?

To thrive as an Elevator Dispatcher, you need strong organizational skills, attention to detail, and the ability to quickly assess and prioritize calls, often supported by a high school diploma or equivalent. Familiarity with elevator dispatching software, building communication systems, and two-way radios is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage high call volumes and coordinate effectively with technicians and building staff. These skills ensure efficient elevator operation, quick response to service requests, and safe, well-managed building environments.

Is being an elevator dispatcher a good career?

Elevator dispatchers coordinate the operation of elevators and escalators, ensuring safety and efficiency in buildings. The job typically requires good communication skills, attention to detail, and may involve shift work; employment prospects depend on building maintenance needs and industry growth. It can be a stable career with opportunities for advancement in building management or related fields.

Is it hard to get hired as an elevator dispatcher?

Getting hired as an elevator dispatcher can be competitive, as it often requires good communication skills, attention to detail, and sometimes certification or training. Experience with dispatching systems or customer service can improve job prospects, but openings may be limited depending on the location and employer demand.
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Elevator Dispatcher jobs near you
Infographic showing various Elevator Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 5% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

American Elevator Group

Brooklyn, NY • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Precision Elevator is part of American Elevator Group (AEG), the largest independent elevator service company in North America, consisting of a collection of well-established elevator service companies operating throughout the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Due to growth, we are looking for an experienced Dispatcher in our Brooklyn, NY office.
The Dispatcher will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organizations communications network.
 

Responsibilities:

  • Answers incoming calls and communications; determine and assign the priority level of a call.
  • Coordinates response and delivery of received information to field staff.
  • Dispatches and deploys staff, vehicles, and/or units based on communications received. Provide instructions before the arrival of the mechanic.
  • Adeptly uses multi-line telephone system and other communications methods and networks.
  • Translating information to the appropriate codes.
  • Performing emergency dispatch and crisis intervention services for entrapments.
  • Respond to a wide array of emergency and non-emergency complaints and services.
  • Asking questions and determining the caller situation via interpretation, analyses, and anticipation.
  • Assisting the mechanics in completed their time tickets in the system.
  • Enter and update information in computer databases.
  • Performs other duties as assigned.
     

Work Environment & Hazards:

  • This job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
     

Special Physical Demands:

  • This is a sedentary role; however, some filing is required. This would require the ability to lift files up-to fifteen pounds, open filing cabinets and bend or stand, as necessary.
     

Work Contact Group:

  • Significant contact with mechanics and field staff
  • Bilingual Russian strongly preferred.
  • High school diploma or equivalent required.
  • At least one year of related experience required.
  • Excellent verbal communication skills.
  • Ability to execute directions accurately and with speed.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and diligence.
  • Strong analytical and critical thinking skills.
  • Ability to prioritize tasks, delegating when appropriate.
  • Ability to operate or to quickly learn a variety of communications systems.

We are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more!

AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

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