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Elevator Dispatcher Jobs (NOW HIRING)

American Elevator Group

Dispatcher

Brooklyn, NY · On-site

$25 - $30/hr

Precision Elevator is part of American Elevator Group (AEG), the largest independent elevator ... The Dispatcher will coordinate field activities and staff by delivering assignments, instructions ...

Kings III of America, LLC

Elevator Technician

Dallas, TX · On-site

$35 - $45/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

Kings III of America, LLC

Elevator Technician

Chicago, IL · On-site

$50 - $65/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

Kings III of America, LLC

Elevator Technician

Mobile, AL · On-site

$45 - $50/hr

Elevator Technician Who You Are: You are an experienced, certified Elevator Technician looking for ... Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency ...

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How much do elevator dispatcher jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for elevator dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an elevator dispatcher?

An Elevator Dispatcher is responsible for coordinating the movement of elevators in a building or facility to ensure efficient transportation of passengers and goods. They monitor elevator usage, respond to service requests, and communicate with maintenance teams to address malfunctions. This role is common in large buildings, hotels, hospitals, and high-traffic areas where elevator scheduling is necessary to prevent congestion. Elevator Dispatchers may use computerized systems or manual controls to direct elevator operations efficiently.

What are the key skills and qualifications needed to thrive as an elevator dispatcher, and why are they important?

To thrive as an Elevator Dispatcher, you need strong organizational skills, attention to detail, and the ability to quickly assess and prioritize calls, often supported by a high school diploma or equivalent. Familiarity with elevator dispatching software, building communication systems, and two-way radios is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage high call volumes and coordinate effectively with technicians and building staff. These skills ensure efficient elevator operation, quick response to service requests, and safe, well-managed building environments.

What are the typical daily responsibilities of an elevator dispatcher?

As an Elevator Dispatcher, your daily responsibilities include monitoring elevator systems, prioritizing and dispatching calls for maintenance or assistance, and keeping detailed records of incidents and service requests. You will frequently communicate with elevator technicians, building management, and tenants to ensure any reported issues or emergencies are resolved quickly and efficiently. The role may also involve routine checks on elevator status, updating logs, and coordinating with security teams. This helps maintain a safe, smooth-running environment in residential, commercial, or public buildings.

More about Elevator Dispatcher jobs
What cities are hiring for Elevator Dispatcher jobs? Cities with the most Elevator Dispatcher job openings:
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Elevator Dispatcher jobs near you
Infographic showing various Elevator Dispatcher job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Elevator Service Manager

Elevator Services Group

Bronx, NY • On-site

Full-time

Re-posted 21 days ago

Job description

Elevator Service Manager – Independent Elevator Company

Location: Yonkers / Bronx, NY Employment Type: Full‑Time Industry: Commercial Elevator Service, Repair, Modernization & Maintenance

Position Overview

An established independent elevator company serving the Yonkers/Bronx market is seeking an experienced Elevator Service Manager to oversee daily service operations, manage field technicians, support customer relationships, and ensure safe, reliable elevator performance across a mixed commercial portfolio.

This role requires strong leadership, technical knowledge of elevator systems, and the ability to manage customer expectations while driving service quality and operational efficiency.

Key Responsibilities

  • Oversee daily service operations for assigned routes in the Yonkers/Bronx region.

  • Manage, coach, and support elevator mechanics and helpers; ensure proper staffing and scheduling.

  • Respond to escalated service issues, callbacks, and customer concerns with urgency and professionalism.

  • Review service tickets, maintenance logs, and repair recommendations for accuracy and completeness.

  • Coordinate with dispatch, repair teams, and modernization teams to prioritize work and minimize downtime.

  • Conduct site visits, ride‑alongs, and quality audits to ensure safety and performance standards are met.

  • Maintain strong relationships with building owners, property managers, and facility teams.

  • Ensure compliance with NYC DOB, ASME A17.1, OSHA, and company safety protocols.

  • Support budgeting, forecasting, and parts planning for service operations.

  • Track KPIs including response times, callbacks, route performance, and customer satisfaction.

  • Participate in after‑hours support rotation as needed.

Qualifications

  • 5+ years of experience in the elevator industry (service, repair, or field operations).

  • Prior leadership or supervisory experience strongly preferred.

  • Strong understanding of traction and hydraulic elevator systems.

  • Ability to read wiring diagrams, technical manuals, and DOB documentation.

  • Excellent communication and customer‑service skills.

  • Strong organizational skills with the ability to manage multiple priorities.

  • Knowledge of NYC DOB requirements, safety codes, and compliance standards.

  • Valid driver’s license; ability to travel between job sites in the Bronx/Yonkers area.

Preferred Experience

  • Background with independent elevator companies and non‑proprietary equipment (GAL, MCE, Motion, SmartRise).

  • Experience managing commercial routes, mid‑rise/high‑rise buildings, and mixed portfolios.

  • Familiarity with service contract management and customer retention strategies.

Why This Role Is a Great Fit

  • Work with a respected independent company with direct access to leadership.

  • Manage a stable, established service territory with strong customer relationships.

  • Opportunity to grow into higher‑level operations or branch leadership roles.

  • Competitive compensation aligned with NYC market expectations.