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Eld Technical Support Jobs (NOW HIRING)

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Field Service Diesel Technician

Elko, NV · On-site

$26.50 - $35.75/hr

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Technical specialist and primary customer support contact to diagnose and execute complex repairs ... Complying with federal DOT laws while operating company vehicles - including ELD devices

Support enterprise Artificial Intelligence (AI) adoption through the development and enhancement of ... Bachelor's degree in a relevant eld such as Computer Science, Information Systems, Finance, Risk ...

Serve as a resource for ELD-related questions and collaborate with vendors to resolve technical ... Support additional projects and responsibilities as assigned. What We're Looking For Required ...

We want you to maximize your skills and talents to become the best you can be in your chosen eld ... Platform technical support environment required * Literate and fluent in English * Very strong ...

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Eld Technical Support information

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$14

$26

$44

How much do eld technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for eld technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an ELD Technical Support specialist?

ELD Technical Support specialists are professionals who assist users with Electronic Logging Devices (ELDs) used in commercial vehicles to track driving hours and ensure compliance with federal regulations. They help drivers, fleet managers, and trucking companies troubleshoot device issues, provide guidance on software updates, and ensure accurate data transfer and reporting. Their role is essential in helping businesses stay compliant with Department of Transportation (DOT) laws and maintain smooth operations. ELD Technical Support may also provide training and answer regulatory questions related to ELD usage.

What skills and qualifications are needed to thrive as an ELD Technical Support specialist?

To thrive as an ELD Technical Support specialist, you need strong troubleshooting skills, understanding of electronic logging device (ELD) regulations, and typically a background in IT or transportation technology. Familiarity with ELD management software, telematics systems, and ticketing platforms like Zendesk or Salesforce is essential. Excellent communication, patience, and problem-solving abilities are vital soft skills for effectively assisting customers and resolving technical issues. These skills ensure timely, accurate support for drivers and fleet managers, maintaining compliance and minimizing operational disruptions.

How does an ELD Technical Support specialist collaborate with fleet managers and drivers to resolve technical issues?

As an ELD Technical Support specialist, you’ll regularly interact with both fleet managers and commercial drivers to troubleshoot electronic logging device (ELD) issues. You'll provide real-time assistance via phone, email, or chat, guiding users through software updates, device installations, and compliance troubleshooting. Effective communication and patience are essential, as you'll need to translate technical solutions into clear, user-friendly instructions. Collaboration with other IT and compliance teams is also common to ensure prompt resolution of complex technical problems and maintain regulatory compliance.

What are popular job titles related to Eld Technical Support jobs?

For Eld Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Eld Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Field Service Diesel Technician

Elko, NV • On-site

Cummins
Transportation Equipment Manufacturing • 10K+ employees

$26.50 - $35.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago


Cummins rating

8.2

Company rating: 8.2 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

88th of 547 rated manufacturers


Job description

Job Summary:

Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer's site.

We are looking for a talented Diesel Technician/Mechanic to join our Distribution business in (Elko, NV). 

We offer sign - on bonus, relocation, competitive pay and benefits!

Will make an impact in the following ways:

  • Complete repairs on engine products in a service shop

  • Perform maintenance/repairs utilizing diagnostic tools

  • Maintain detailed records of serviced vehicles

  • Adhere to Cummins Health, Safety & Environmental policies

  • Ongoing development/certifications on new and existing Cummins products

  • Maintain own tools

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
  • Occasional assignments working underground to support mining business
  • Active daily participation in safety processes 

  • Thorough documentation of repairs including recording unit information and detailed repair/troubleshooting steps as necessary 

  • Working nonstandard shifts occasionally in support of business needs(nights/weekends) 

  • Show up on time at the shop or assigned work location

  • Timely submission of service documentation

  • Working rotating shift schedules in support of mining customer

  • Frequent communication with customers and supervisors when working remotely

  • Independent management/reconciliation of compony issues credit cards

  • Proactive scheduling of PTO/time off

  •  Flexibility in short notice scheduling changes including out-of-town assignments

  • Attention to clean work habits at the end of shift and throughout the shift

  • Complying with federal DOT laws while operating company vehicles - including ELD devices

  • Professionally communicating/representing Cummins to the customer

  • Complying with management directives as needed in support of business operations

-    A current valid license is required for this role
-    Must be 18 years old with 2 years driving experience
-    This role requires a 5 year motor vehicle report, free from major violations 

Education, Licenses, Certifications: 
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations. 
Experience: 
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

In order to be successful in this role you will need the following:

  • Completes complex internal engine repairs

  • Performs complex unassisted engine overhauls 

  • Ability to troubleshoot with limited/no support from diagnostic tools

  • Detailed understanding of the aftertreatment system and components

  • Mentor junior technicians including technical support and documentation
     


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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919