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Ehr Implementation Manager Jobs in Raleigh, NC (NOW HIRING)

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk ... Lead the implementation of helpdesk tools, technologies, and best practices to improve efficiency ...

Swift Hire LLC

Epic Training Manager

Raleigh, NC · On-site

Required Qualifications 5+ years of Epic EHR training program management experience. 5+ years of Epic implementation, upgrade, or optimization experience. 3+ years leading and managing Epic training ...

Arete Technologies, Inc.

Program Manager

Durham, NC · On-site

Program Manager to manage the planning and implementation of the DHHS DSOHF Electronic Health Record - Health Information System (EHR - HIS) Program. Skills : Project management experience ...

Sage Group

Epic Training Manager

Raleigh, NC · On-site

Required/Desired Skills Skill Required /Desired Amount of Experience Epic EHR training program management Required 5 Years Epic implementation, upgrade, or optimization experience Required 5 Years ...

VIVA USA INC

Epic Training Manager

Raleigh, NC · On-site +1

Skill - Required / Desired - Amount of Experience Epic EHR training program management - Required - 5 Years Epic implementation, upgrade, or optimization experience - Required - 5 Years Leadership ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Compliance with process improvement initiatives and system changes/implementations. * Maintaining ... Prior experience and efficiency in an EHR and Microsoft Office applications. * Strong time ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Compliance with process improvement initiatives and system changes/implementations. * Maintaining ... Prior experience and efficiency in an EHR and Microsoft Office applications. * Strong time ...

AMM Healthcare

Medical Office Manager

Cary, NC · On-site

Compliance with process improvement initiatives and system changes/implementations. * Maintaining ... Prior experience and efficiency in an EHR and Microsoft Office applications. * Strong time ...

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All JobsEhr Implementation JobsEhr Implementation Manager JobsEhr Implementation Manager Jobs in Raleigh, NC

Ehr Implementation Manager information

See Raleigh, NC salary details

$37.9K

$100.6K

$163.3K

How much do ehr implementation manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for ehr implementation manager in Raleigh, NC is $100,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $117,600.00 per year, depending on experience, location, and employer.

What does an EHR Implementation Manager do?

An EHR Implementation Manager oversees the planning, coordination, and execution of electronic health record (EHR) system installations within healthcare organizations. Their responsibilities include managing project timelines, ensuring staff are trained on the new system, coordinating with IT professionals, and troubleshooting any issues that arise during the transition. They act as a bridge between clinical staff, technical teams, and vendors to ensure a smooth and successful EHR implementation. The goal is to optimize workflows, improve patient care, and maintain compliance with healthcare regulations.

What are the key skills and qualifications needed to thrive as an EHR Implementation Manager?

To thrive as an EHR Implementation Manager, you need expertise in healthcare informatics, project management, and a solid understanding of electronic health record (EHR) systems, often supported by a bachelor’s degree and certifications like PMP or CPHIMS. Familiarity with EHR platforms (such as Epic or Cerner), implementation methodologies, and data migration tools is essential. Strong leadership, problem-solving, and communication skills help in managing cross-functional teams and ensuring stakeholder buy-in. These skills and qualities are crucial for overseeing successful EHR deployments that improve clinical workflows and patient care.

What are some common challenges faced by EHR Implementation Managers during a new system rollout, and how are they typically addressed?

EHR Implementation Managers often encounter challenges such as resistance to change from clinical staff, data migration issues, and ensuring seamless integration with existing workflows. These challenges are typically addressed by providing comprehensive user training, establishing clear communication channels between IT and healthcare teams, and involving key stakeholders early in the process. Regular feedback sessions and phased rollouts can also help manage expectations and reduce disruptions, ensuring a smoother transition to the new EHR system.

What is the difference between Ehr Implementation Manager vs EHR Support Specialist?

AspectEhr Implementation ManagerEHR Support Specialist
CredentialsTypically requires a bachelor's degree in health informatics, IT, or related field; certifications like Epic or Cerner are commonUsually holds an associate or bachelor's degree; certifications in specific EHR systems may be preferred
Work EnvironmentLeads implementation projects, collaborates with vendors and healthcare staff, manages timelinesProvides technical support, troubleshooting, and user assistance post-implementation
Employer & Industry UsageUsed by healthcare organizations during system rollouts and upgradesFound in hospitals, clinics, and healthcare IT support teams

The Ehr Implementation Manager focuses on planning and executing EHR system implementations, while the EHR Support Specialist provides ongoing technical support after deployment. Both roles require knowledge of EHR systems but differ in scope and responsibilities.

What cities near Raleigh, NC are hiring for Ehr Implementation Manager jobs?

Cities near Raleigh, NC with the most Ehr Implementation Manager job openings:

Ehr Implementation Manager jobs near you
Infographic showing various Ehr Implementation Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 3% As Needed, 75% Full Time, 14% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $100,623 per year, or $48.4 per hour.

Helpdesk Manager - Durham, NC

Durham, NC • On-site

STI
See more jobs at STIexternal

Full-time

Re-posted 28 days ago

Job description

Helpdesk Manager
RTP,Durham, NC/Hybrid
12 Months
The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting.
The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.
This position plays a key leadership role in the support of clinical applications, including Epic EHR, and infrastructure systems that are critical to patient care and administrative operations. The Helpdesk Manager works closely with infrastructure, application support, security, and leadership teams to drive operational excellence and end-user satisfaction.
Key Responsibilities
  • Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities.
  • Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows.
  • Serve as the primary point of contact for escalated technical issues and service disruptions.
  • Ensure 24/7 support coverage, including scheduling shifts, on-call rotations, and coordinating emergency response efforts.
  • Standardize support processes and develop SOPs, documentation, and knowledge base resources.
  • Analyze performance metrics and trends to drive service improvement initiatives.
  • Collaborate with EHR and clinical informatics teams to support system rollouts, go-live events, and technical dress rehearsals.
  • Maintain clear communication channels with executive leadership, clinical departments, and vendor partners.
  • Lead the implementation of helpdesk tools, technologies, and best practices to improve efficiency and user experience.
  • Manage onboarding, training, and professional development for helpdesk staff.
Preferred Qualifications
  • Experience supporting Epic EHR and other clinical systems in a healthcare setting

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