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Educational Technology Jobs in Springfield, MA (NOW HIRING)

Requirements: Tech I Associates of Science in Surgical Technology Or program accredited by Committee on Allied Health Education Association or have completed a structured training program and hold a ...

Requirements: Tech I Associates of Science in Surgical Technology Or program accredited by Committee on Allied Health Education Association or have completed a structured training program and hold a ...

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Educational Technology information

See Springfield, MA salary details

$26.4K

$67.8K

$105.6K

How much do educational technology jobs pay per year?

As of Aug 20, 2026, the average yearly pay for educational technology in Springfield, MA is $67,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $78,700.00 per year, depending on experience, location, and employer.

What is educational technology?

Educational technology refers to the use of digital tools, resources, and processes to enhance teaching, learning, and educational management. It includes everything from online learning platforms and educational software to interactive whiteboards and virtual reality applications. Professionals in this field design, implement, and evaluate technology-driven solutions to improve educational outcomes. Educational technology aims to make learning more engaging, accessible, and effective for students and educators alike.

What are the key skills and qualifications needed to thrive in educational technology, and why are they important?

To thrive in Educational Technology, you need a solid understanding of instructional design, curriculum development, and a background in education or a related field. Familiarity with Learning Management Systems (LMS), authoring tools like Articulate or Adobe Captivate, and relevant certifications such as ISTE or Google Certified Educator are highly valued. Strong communication, collaboration, and problem-solving skills help professionals effectively support educators and drive technology integration. These skills ensure that technology enhances learning experiences and meets the evolving needs of students and teachers.

What are some common challenges faced by professionals working in educational technology, and how can they be addressed?

Professionals in Educational Technology often encounter challenges such as keeping up with rapidly evolving digital tools, ensuring effective technology integration in diverse classroom settings, and addressing varying levels of tech proficiency among educators and students. Staying current through professional development, collaborating closely with teachers to tailor solutions, and providing ongoing training are effective strategies to overcome these hurdles. Additionally, working in cross-functional teams with IT, curriculum designers, and faculty helps facilitate smoother implementation and promotes a supportive environment for innovation.

What is the difference between Educational Technology vs Instructional Designer?

AspectEducational TechnologyInstructional Designer
Required CredentialsBachelor's or Master's in Education, Educational Technology, or related fieldsBachelor's or Master's in Education, Instructional Design, or related fields
Work EnvironmentSchools, universities, corporate training, e-learning companiesEducational institutions, corporate training departments, e-learning firms
Employer & Industry UsageFocuses on integrating technology into teaching and learning processesDesigns instructional materials and experiences using technology

Educational Technology professionals focus on integrating technology into educational settings, enhancing teaching and learning through tools and systems. Instructional Designers create effective instructional materials and experiences, often utilizing technology but with a broader focus on curriculum development. Both roles overlap in tech use but differ in primary objectives and scope.

How to get a job in educational technology?

To get a job in educational technology, candidates typically need a bachelor's degree in education, technology, or a related field, along with experience in instructional design, software tools, or e-learning platforms. Developing skills in curriculum development, familiarity with learning management systems, and obtaining certifications like ISTE or CompTIA can improve employability. Gaining practical experience through internships or projects is also beneficial for entering this field.

What can I do with a degree in educational technology?

A degree in educational technology prepares individuals for roles such as instructional designer, e-learning developer, or educational technologist. These professionals create digital learning materials, implement educational software, and support technology integration in schools or organizations, often requiring skills in software tools, curriculum development, and sometimes certifications in specific platforms.

What does an educational technology do?

An educational technology professional designs, implements, and manages digital tools and systems to enhance teaching and learning. They often work with learning management systems, multimedia resources, and instructional software, requiring skills in technology integration and educational principles.

What educational technology jobs have the highest salaries?

Educational technology roles with the highest salaries typically include Chief Learning Officer, Director of Educational Technology, and Learning Experience Designer, often requiring advanced degrees and expertise in instructional design, data analysis, or software development. These positions usually involve leadership responsibilities and specialized skills in tools like Learning Management Systems (LMS) and multimedia development.

What are the most commonly searched types of Educational Technology jobs in Springfield, MA?

The most popular types of Educational Technology jobs in Springfield, MA are:

What are popular job titles related to Educational Technology jobs in Springfield, MA?

For Educational Technology jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Educational Technology jobs in Springfield, MA look for?

The top searched job categories for Educational Technology jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Educational Technology jobs?

Cities near Springfield, MA with the most Educational Technology job openings:

Infographic showing various Educational Technology job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $67,848 per year, or $32.6 per hour.

IT Support Professional: Information Technology- 7165

Community Health Resources

Windsor, CT โ€ข On-site

$21.50 - $29.25/hr

Full-time

Retirement, PTO

Posted 5 days ago


Job description

ย A career can mean different things at different workplaces. Apply now to see what it means to us and what itโ€™s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.

JOB TITLE:ย ย ย ย ย ย ย  ย  ย  ย  ย  ย  ย  ย  ย  ย ย ย ย  Information Technology Support Professional

EMPLOYMENT TYPE:ย  ย  ย  ย  ย  Full-time, 40 hours/wkย 

SCHEDULED HOURS:ย ย  ย  ย  ย ย  Monday-Friday, 8:00AM-4:30PMย 

PROGRAM/LOCATION:ย  ย  ย  Information Technology, Windsor, CT

PC#:ย ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย 2735

ABOUT THE POSITION:

To provide a point of contact for end users to receive a high level of support and maintenance within the organization's desktop computing environment. This includes supporting M365, software application support as well as installing, diagnosing, repairing, maintaining and upgrading all PC hardware, network and voice equipment to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.

By:

  • Professionally and positively support all facets of CHR IT Systems across multiple
  • Maintain High-level knowledge of commonly used software, hardware and
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Handle business-critical IT tasks and system improvements
  • Research and evaluate emerging technologies, hardware, and software

DUTIES & RESPONSIBILITIES:

  • Provide first- and second-level technical support to employees through phone, email, chat, and in-person assistance.
  • Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues.
  • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
  • Create, configure, and manage user accounts, passwords, permissions, and access to applications and systems.
  • Support Microsoft Windows, Microsoft 365, collaboration tools, and other business applications.
  • Assist with network connectivity, Wi-Fi, VPN, printers, and other infrastructure-related issues.
  • Manage and document support requests using a ticketing/help desk system.
  • Escalate complex technical issues to appropriate IT personnel or vendors when necessary.
  • Maintain accurate documentation of IT procedures, configurations, inventory, and troubleshooting solutions.
  • Assist with software deployments, system upgrades, hardware refreshes, and IT projects.
  • Monitor and follow established cybersecurity, data protection, access control, and IT security policies.
  • Provide user training and guidance on technology, applications, cybersecurity awareness, and best practices.
  • Assist with IT asset management, including inventory, deployment, maintenance, and retirement of equipment.
  • Participate in backup, disaster recovery, and business continuity activities as assigned.
  • Stay current with emerging technologies and recommend improvements that enhance productivity, reliability, and security.
  • Perform other IT-related duties as assigned.

QUALIFICATIONS:

Education: Certificate or Associateโ€™s Degree in Computer Science, Bachelorโ€™s or equivalent in Computer Science, Information Systems or related field preferred.

Required Experience:

  • Associate degree in Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.
  • 2+ years of experience providing technical support in a professional environment.
  • Strong knowledge of Windows operating systems, Microsoft 365, common business applications, and computer hardware.
  • Working knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.
  • Experience with help desk/ticketing systems and remote support tools.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong customer service skills and the ability to work effectively with users of varying technical abilities.
  • Ability to prioritize multiple requests and manage time effectively.

Preferred Qualifications

  • Experience with Active Directory or Microsoft Entra ID.
  • Experience supporting Microsoft 365 administration.
  • Familiarity with endpoint management and mobile device management tools.
  • Knowledge of cybersecurity principles and IT security best practices.
  • Experience with IT asset management and software deployment.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft, ITIL, or similar credentials.

Licensure/Certification/Registration: A+ certification, MCP or IT Support Certification a plus

WHY CHR:

  • Voted Top Workplace 13 years in a row!
  • Generous paid time off, including your birthday!
  • 403b Retirement Plan contributions
  • Competitive insurance premiums
    • Discounts on pet, auto, and home insurances as well!
  • Education and licensure reimbursement
    • NHSC loan repayment program offered at select sites!
    • Tuition Reimbursement/Professional Development program
  • Career development
    • Internal career fairs- meet directly with a recruiter and discuss your career goals
    • Plenty of growth opportunities
    • Free trainings, clinical supervision, and mentoring available at many programs
  • Robust wellness program
    • Annual wellness stipend
    • 3 free confidential counseling sessions available 24/7 to employees and household dependents through an employee assistance program
    • FREE premium subscription to the Calm app (meditations, music, sleep stories and more!) for you and up to 5 family members
    • Virtual bring your pet to work lunches, free weekly yoga, employee appreciation events, and more!
  • Ample opportunities to get involved and have your voice heard
    • Employee-lead resource groups
    • Leadership luncheons with our CEO
    • Join any one of our agency committees!
  • Stay informed with frequent updates
    • Weekly video messages directly from our CEO
    • Monthly newsletters
  • And much, much moreโ€ฆ!

*Many of the benefits listed above are available to all staff regardless of hours worked! Please note that some of the listed benefits may be subject to eligibility.

COMPENSATION*:ย ย  ย  ย  ย 

$23.9216/hour minimum and up, dependent upon experience.

*Actual rates are determined at the time of offer and are based off relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an EEO and we encourage all to apply.

Take the first step to a meaningful career and apply to CHR today!