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Educational Technology Assistant information

What is an educational technology assistant?

Educational Technology Assistants are professionals who support teachers, students, and staff in integrating technology into educational environments. They help set up, maintain, and troubleshoot hardware and software used in classrooms, such as computers, projectors, and educational software. Additionally, they may train teachers and students on how to use digital learning tools effectively. Their goal is to enhance the learning experience by ensuring that technology is accessible, functional, and used to its full potential.

What skills and qualifications are needed to be an educational technology assistant?

To thrive as an Educational Technology Assistant, you need a solid understanding of instructional technology, troubleshooting skills, and familiarity with educational platforms, often supported by a degree or coursework in education or information technology. Proficiency with learning management systems (LMS), classroom hardware, and common software like Google Workspace or Microsoft Office is typically required. Strong communication, patience, and a service-oriented mindset help you effectively support educators and students. These skills are vital to ensure seamless technology integration in educational settings and to enhance the teaching and learning experience.

How does an educational technology assistant collaborate with teachers and IT staff in a school setting?

Educational Technology Assistants regularly work with teachers to help integrate digital tools into classroom instruction, offering support for lesson planning and troubleshooting technical issues. They also coordinate with IT staff to maintain hardware and software, ensuring all educational technology is up-to-date and functioning properly. Effective communication and teamwork are essential, as the role often involves training staff, resolving technical challenges, and adapting to new educational technologies as they are introduced.

What is the difference between Educational Technology Assistant vs Classroom Technician?

AspectEducational Technology AssistantClassroom Technician
CredentialsTypically requires a high school diploma or associate degree, some roles prefer certifications in educational technologyUsually requires a high school diploma, technical certifications may be preferred
Work EnvironmentSchools, educational institutions, assisting teachers with tech toolsClassrooms, labs, supporting technical setup and maintenance
Employer & IndustryEducational institutions, school districtsSchools, educational organizations
Common Search & ComparisonEducational Technology Assistant vs Classroom Technician

The main difference is that Educational Technology Assistants focus on supporting and implementing educational technology tools and systems, while Classroom Technicians primarily handle technical setup and maintenance within classrooms. Both roles work closely with teachers and students but have distinct responsibilities related to technology support and management.

What are the most commonly searched types of Educational Technology jobs in Kentucky?

The most popular types of Educational Technology jobs in Kentucky are:

What are popular job titles related to Educational Technology Assistant jobs in Kentucky?

For Educational Technology Assistant jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Educational Technology Assistant jobs in Kentucky look for?

The top searched job categories for Educational Technology Assistant jobs in Kentucky are:

What cities in Kentucky are hiring for Educational Technology Assistant jobs?

Cities in Kentucky with the most Educational Technology Assistant job openings:

Educational Technology Assistant jobs near you

OCS - District Technology Assistant

Oldham County Schools

Crestwood, KY

$33K - $34K/yr

Full-time

Re-posted 20 days ago

Job description

Oldham County Schools is building a world-class technology support team. We're hiring 6 District Technology Assistants as the foundation of our new three-tier support model, serving 22 buildings, over 12,000 students, and 3,000 staff members.

This isn't just a help desk job, you're enabling learning. You'll solve problems, support people, and see the direct impact of your work every day. If you're ready to launch or grow your career in education technology as part of a professional team, we want to hear from you.

This posting is for vacancies starting July 1st, 2026.

District Technology Assistant

Job Goal: To provide timely and effective technology support services to district staff and school personnel from a centralized district office, ensuring that hardware, software and end-user computing needs are resolved efficiently and with a high standard of customer service. Job Type: Classified Job Class Code: 7525 Position Type: Hourly  Reports to: Director of Technology Terms of Employment: Compensation will be based on 260 contract days on the board-approved 110 salary schedule. This position requires an 8-hour work day. 

Minimum Qualifications: 

  1. High School diploma or GED required; Associate's degree or post-secondary coursework in Information Technology, Computer Science or a related field preferred..
  2. CompTIA A+ certification required or demonstrated ability to perform equivalent technical support competencies.
  3. Working knowledge of current Windows and Mac operating systems, Microsoft 365 applications, Google Workspace applications and common end-user hardware including computers, printers and peripherals.Familiarity with basic network concepts including wired and wireless connectivity, IP addressing and network printing.
  4. Demonstrated ability to troubleshoot hardware and software issues effectively and communicate technical information clearly to non-technical users.
  5. Strong customer service orientation; ability to work professionally and patiently with students, staff and administrators across a variety of school and district settings.
  6. Organized and detail-oriented; ability to maintain accurate records in a ticketing or asset management system.
  7. Such additional qualifications as the Superintendent or Chief Information Officer may find appropriate and acceptable.

Performance Responsibilities:

  1. Serves as a centralized point of support for district and school technology needs; responds to help desk requests, diagnoses issues and resolves hardware, software and peripheral problems in a timely manner; travels to district and school buildings as needed to resolve issues that cannot be addressed remotely.
  2. Performs setup, imaging, configuration and deployment of computers, tablets, printers and other end-user devices in accordance with district standards and procedures.
  3. Maintains accurate records of support activity, hardware inventory and device status within the district's ticketing and asset management systems.
  4. Assists in the installation, updating and basic troubleshooting of district-approved software applications and operating system updates across managed endpoints.
  5. Supports the setup and breakdown of technology equipment for district events, assessments and special projects as directed.
  6. Communicates clearly and professionally with end users regarding the status of support requests, expected resolution timelines and recommended practices.
  7. Assists with technology-related moves, additions and changes during the school year and summer refresh period.
  8. Performs other duties as assigned by the Chief Information Officer or Superintendent.

Adopted: June 19, 2000

Revised: March 5, 2004, November 10, 2011, October 30, 2014, February 1, 2021, July 1, 2021, April 2026



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