Educational Program Director Jobs in Quebec (NOW HIRING)

Ce poste est base a Saint-Laurent, au Quebec

Principales Fonctions Et Responsabilites:

• Gerer l'equipe existante pour les operations reliees aux programmes de services specialises

• Diriger les efforts de l'equipe qui developpe les plans de projet pour le proprietaire d'entreprise et gerer les donnees financieres du departement en collaboration avec les finances et le client respectifs; y compris la gestion des budgets.

• Responsable de la gestion du client au jour le jour

• Participer aux seances de planification strategique et tactique

• Faire des recommandations pour l'elaboration de strategies a long terme

• Presenter des plans strategiques et operationnels pour le developpement des principales unites d'affaires, la croissance et la rentabilitecontinues de la compagnie

• Entreprendre le role principal dans l'etablissement/l'attribution de la mise en uvre de la gestion de comptes de maniere appropriee

• Evaluer et elaborer des plans d'amelioration, pour la gestion et les operations des services specialises

• Diriger la redaction de propositions, de contrats, de presentations aux clients, et des prix

• Etablir des plans d'affaires, des objectifs et des strategies de mise en uvre des programmes integres operant dans les services specialises, y compris les flux de processus, la structure organisationnelle, le budget, l'affectation des ressources et le suivi de la productivite et des ameliorations.

• Responsable de la gestion des talents, la motivation d'equipes et les strategies de developpement de carriere

• Responsable de signaler tous les evenements indesirables aux departements concernes.

• Effectuer les taches connexes assignees.

This role is based in Saint-Laurent, QC

Primary Duties and Responsibilities:

• Manage the existing team for operations related to Specialty Services Programs

• Direct the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client; including reporting of budgets to Senior Director.
• Responsible for the day to day management of the client
• Participate in strategic and tactical planning sessions
• Make recommendations in the development of long-term strategies
• Present strategic and operational plans for the development of key business units, continued company growth and profitability
• Undertake the primary role in establishing/assigning appropriate account management implementation
• Assess and develop improvement plans for the Specialty Services management & operations
• In conjunction with Senior Director and other department leads - proposal writing, contracting, client presentations, and pricing
• Establish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements.
• Responsible for Talent Management, Motivating Teams and Career Development Strategies
• Responsible to report all Adverse Events to the assigned units/departments
• Performs related duties as assigned.

Experience Et Niveau D'Education Requis:

• Diplome universitaire dans le domaine applicable;
• Exigences de connaissance approfondie et de formation dans les domaines de l'administration des affaires, la comptabilite, les ventes, le marketing, ou des vocations similaires
• Exigence d'au moins sept (7) annees d'experience
• Au moins 5 ans dans un roleprogressifde gestion
• Un minimum d'experience dans l'industrie pharmaceutique est requis
• Connaissance generale du remboursement, des programmes d'aide aux patients, des elements et de la fonctionnalite des bases de donnees; politiques et processus operationnels
• Comprendre l'orientation de la technologie, les tendances et l'impact d'affaires strategique sur les initiatives de clients cles
• Leader dynamique qui peut stimuler des equipes de travail multidisciplinaires pour apprendre et appliquer de nouvelles competences et/ou techniques pour repondre aux besoins d'affaires
• Connaissance du service complet des programmes de centres d'appels, un atout

Competences, Connaissances Et Aptitudes Requises:

• Capacite a interpreter des donnees financieres et gerer un budget
• Solide experience en gestion de la clientele/du client
• Competences en gestion de projets exceptionnelle avec experience dans l'organisation, la planification et l'execution de projets, de la vision a la mise en uvre
• Bonnes capacites d'analyse, de conception et de resolution de problemes avec des antecedents prouves dans le developpement de nouveaux concepts pour divers projets
• Capacite a gerer plusieurs taches le long d'un processus parallele
• Solides capacites de prise de decisions
• Competences en pensee critique, solutions creatives et innovantes aux besoins des clients internes ou externes
• Forte connaissance de l'industrie et des affaires d'entreprise
• Penseur strategique avec une experience de la planification a long terme
• Capacite a communiquer efficacement oralement et par ecrit, en francais et en anglais
• Posseder de solides competences interpersonnelles et de leadership, etre en mesure de developper et de faire croitre les talents
• Grande souplesse d'organisation, etre capable de gerer une equipe a travers les changements et donner l'exemple
• Aptitude a utiliserl'ordinateurde facon efficace et bonne connaissance de Microsoft Office
• Competences analytiques et mathematiques solides

Experience and Educational Requirements:

• University degree in applicable field;
• Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations
• Requires a minimum Seven (7) years of experience with at least 5 years in a progressive management role
• A minimum experience in the pharmaceutical industry is required
• General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes
• Understand the technology's direction, trends and strategic business impact on key client initiatives
• Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs
• Knowledge of full service call center programs an asset

Minimum Skills, Knowledge and Ability Requirements:

• Ability to interpret financial data and manage a budget
• Strong customer/client management background
• Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation
• Good Analytical, conceptual and problem solving skills with demonstrated track record in new concept development for various projects
• The ability to manage multiple tasks along a parallel process
• Strong Decision making capabilities
• Critical thinking skills, creative and innovative solutions to internal or external client needs
• Strong industry and company business knowledge
• Strategic thinker with long term planning experience
• Ability to communicate effectively both orally and in writing and in both French and English
• Possess strong interpersonal and leadership skills, be able to develop and grow talent
• Strong organization agility, be able to manage team through change and lead by example
• Ability to proficiently use computer and good knowledge of Microsoft Office
• Strong analytical and mathematical skills
• Strong business acumen competency

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We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Cencora is committed to fair and accessible employment practices.When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.