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Educational Navigator Jobs in Washington (NOW HIRING)

Mary's Center

Patient Care Navigator I

Adelphi, MD · On-site

$20 - $27.25/hr

Position Summary The Patient Care Navigator (PCN) serves as the front-line specialist responsible ... Education and/or Experience - Minimum of High School Diploma or GED equivalent. Language ...

Mary's Center

Patient Care Navigator I

Washington, DC · On-site

$17.95/hr

Position Summary The Patient Care Navigator (PCN) serves as the front-line specialist responsible ... Education and/or Experience - Minimum of High School Diploma or GED equivalent. Language ...

Employee Navigator

Product Manager

Bethesda, MD · On-site

$80K - $175K/yr

... educational reimbursements, and paid parental leave. To learn more about our benefits, visit our careers page. Employee Navigator does not discriminate based on race, religion, sex, sexual ...

GW MFA

Nurse Navigator, Primary Care

Washington, DC · On-site

$89.30K - $117.40K/yr

Position Summary The Clinical Nurse Navigator functions as a member of the multidisciplinary team ... They focus on the clinical and educational aspects of care, acting as a clinical resource, advocate ...

Unity Health Care.

Peer Navigator (DOC)

Washington, DC · On-site

$45K - $50K/yr

The Peer Navigator must demonstrate an ability to share personal recovery experiences and to ... Provides recovery education to residents for every phase of the recovery journey from pre-recovery ...

MFA

Nurse Navigator, Primary Care

Washington, DC · On-site

$42.93 - $56.44/hr

Position Summary The Clinical Nurse Navigator functions as a member of the multidisciplinary team ... They focus on the clinical and educational aspects of care, acting as a clinical resource, advocate ...

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Educational Navigator information

What are the key skills and qualifications needed to thrive as an Educational Navigator, and why are they important?

To thrive as an Educational Navigator, you need strong knowledge of educational systems, student advising, and program planning, typically supported by a relevant bachelor's degree in education, counseling, or a related field. Familiarity with student information systems, career assessment tools, and learning management systems is often required. Exceptional communication, empathy, and problem-solving skills are crucial for building rapport with students and supporting their educational journeys. These skills and qualities are essential for guiding students effectively, helping them overcome barriers, and ensuring their academic and personal success.

What are some common challenges Educational Navigators face when supporting diverse student populations?

Educational Navigators often work with students from varied backgrounds, each with unique academic, social, and emotional needs. A common challenge is effectively identifying and addressing barriers to student success, such as language differences, learning disabilities, or limited access to resources. Navigators must balance individualized support with managing a caseload, all while collaborating closely with teachers, counselors, and families. Success in this role often hinges on strong communication, cultural sensitivity, and proactive problem-solving skills.

What is an Educational Navigator?

An Educational Navigator is a professional who helps students and their families navigate the complexities of educational systems. They provide guidance on academic planning, school selection, special education services, and accessing resources, acting as advocates and advisors. Educational Navigators collaborate with educators, administrators, and parents to create personalized plans that support student success, especially for those facing unique learning challenges. Their expertise ensures that students receive the appropriate services and support needed to thrive academically and personally.

What is the difference between Educational Navigator vs Academic Advisor?

AspectEducational NavigatorAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor’s degree often required; some roles may require specific advising certifications
Work EnvironmentEducational institutions, community programs, non-profitsColleges, universities, academic institutions
Employer & Industry UsageUsed in educational support services, community outreachCommonly employed within higher education institutions
Search & Comparison IntentPeople comparing roles focused on guiding students through educational optionsIndividuals seeking advice on academic planning and course selection

Educational Navigators and Academic Advisors both assist students but differ mainly in scope and setting. Navigators often work in community or outreach roles helping students access resources, while Advisors are typically based within colleges guiding academic progress. Understanding these differences helps in choosing the right career path or support service.

What are popular job titles related to Educational Navigator jobs in Washington? For Educational Navigator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Educational Navigator jobs in Washington look for? The top searched job categories for Educational Navigator jobs in Washington are:
What cities in Washington are hiring for Educational Navigator jobs? Cities in Washington with the most Educational Navigator job openings:
Educational Navigator jobs near you
Infographic showing various Educational Navigator job openings in Washington as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution.
Patient Care Navigator I

Patient Care Navigator I

Mary's Center

Adelphi, MD • On-site

$20 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Mary's Center rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Patient Care Navigator (PCN) serves as the front-line specialist responsible for patient intake and registration, demographic collection, payment collection, insurance and SFDP eligibility and verification, and navigation support for patients accessing medical, dental, and behavioral health services at Mary's Center. This role serves as administrative support for clinical services and helps coordinate participant care across interdepartmental teams
Reportability
The Patient Care Navigator will report directly to the Patient Care Operations Manager and Director of Operations
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Greet and welcome patients, visitors, and others to Mary's Center
  • Provide Information regarding all Mary's Center service lines and how to access them
  • Provide outstanding customer service to our patients and the public
  • Follow HIPAA confidentiality guidelines
  • Serves as the front-line team member assisting participants within Medical, Dental, and Behavioral Health services.
  • Serve as a liaison for participants between Mary's Center clinical and non-clinical services as needed.
  • Navigates and understands all workflows within EHR system related to participant scheduling, registration, check-in, payment collection, SFDP, insurance eligibility and verification, and other front office duties.
  • Checks in and registers participants in-person and virtually.
  • Completes comprehensive registration for new and returning participants.
  • Verify and update participant demographics, contact information, emergency contacts, family relationships, PCP information, and FPL data. Collect and verify insurance information, including Medicaid, Medicare, and commercial plans.
  • Enroll participants in Mary's Center's Sliding Fee Discount Program.
  • Inform and assist participants with local and statewide entitlement programs.
  • Assists in scheduling follow-up/recall appointments ensuring continuity of care.
  • Confirms participant appointments by phone, text, patient portal, or email.
  • Assists in provider panel management, scheduling, and rescheduling.
  • Monitors status of reception areas, updating appointment status by end of the day, alerting clinical staff of unusually long participant waiting times, or obtaining assistance in any unusual situations including participant conflicts.
  • Coordinate interpretation services for participants with language access or ASL needs.
  • Performs other clerical support functions; scanning, telephone encounters, documentation of appointments or referrals, and completing medical records release forms.
  • Perform administrative chart reviews such as HIPAA, Consent to Treatment, ASQ Calculate and collect patient copays, deductibles, sliding fee scale discounts, and balances.
  • Scan and upload required documents (ID, insurance cards, income verification)
  • Follow the policies and procedures, workflows, and/or guidelines.
  • Connect participants to community resources, including transportation, pharmacy services, and other supportive resources. Exhibits and promotes a standard of excellence in the performance of all duties and interactions with participants, co-workers, and outside contacts.
  • Participate in required internal and external resource and workflow training.
  • Performs other duties assigned by a supervisor.

Qualifications
The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience - Minimum of High School Diploma or GED equivalent.
Language Requirement: Ability to communicate effectively in English is required. Ability to communicate effectively in at least one language commonly spoken by participants served by the program (e.g., Spanish or Amharic) is strongly preferred or required based on role assignment and program needs.
Physical Demands - Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment - Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions.
The Benefits:
  • Health Insurance: medical, dental & vision - plus retirement options through 403(b) contribution and investment opportunities
  • 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days
  • Tuition reimbursement of $2000/year towards education assistance and professional development
  • Transportation subsidy via metro & bus
  • Employee Assistance Program (EAP)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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