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Edtech Jobs in Boca Raton, FL (NOW HIRING)

AJAIA

Product Success Manager

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to clearly explain software functionality to non-technical users * Demonstrated ability to ...

AJAIA

Customer Success Manager

Fort Lauderdale, FL · On-site

EdTech platform support or implementation * Strong written communication skills with the ability to clearly explain software functionality to non-technical users * Demonstrated ability to ...

AJAIA

Impact Evaluation Analyst

Fort Lauderdale, FL · On-site

We partner with promising edtech companies, evaluate their effectiveness, and use those insights to support investment, growth, and go-to-market decisions. As the Impact Evaluation Analyst , you'll ...

AJAIA

Data Analyst Researcher

Fort Lauderdale, FL · On-site

We partner with promising edtech companies, evaluate their effectiveness, and use those insights to support investment, growth, and go-to-market decisions. As the Data Analyst Researcher , you'll ...

AJAIA

Program Evaluation Analyst

Fort Lauderdale, FL · On-site

We partner with promising edtech companies, evaluate their effectiveness, and use those insights to support investment, growth, and go-to-market decisions. As the Program Evaluation Analyst , you'll ...

AJAIA

Evaluation & Research Analyst

Fort Lauderdale, FL · On-site

We partner with promising edtech companies, evaluate their effectiveness, and use those insights to support investment, growth, and go-to-market decisions. As the Evaluation & Research Analyst , you ...

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All JobsEdtech JobsEdtech Jobs in Boca Raton, FL

Edtech information

See Boca Raton, FL salary details

$30.5K

$113.2K

$171.9K

How much do edtech jobs pay per year?

As of Jul 13, 2026, the average yearly pay for edtech in Boca Raton, FL is $113,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,238.00 and $132,382.00 per year, depending on experience, location, and employer.

What is an Edtech job?

An Edtech job involves working at the intersection of education and technology to create, implement, or support digital learning tools and platforms. Professionals in this field may develop educational software, design online courses, analyze learning data, or provide technical support to educators. Edtech roles can range from instructional designers and product managers to engineers and data analysts. The goal is to enhance teaching and learning experiences through innovative technology solutions.

What are some common challenges faced by professionals in Edtech roles?

Professionals in Edtech roles often navigate the challenge of introducing new technology to schools or organizations with varying levels of digital readiness among staff and students. Balancing the need for engaging, accessible educational content with curriculum standards and technological constraints can also be demanding. Additionally, ongoing updates to software and educational trends require continuous learning and adaptability. Despite these challenges, Edtech professionals enjoy a dynamic environment where innovation and collaboration can greatly enhance teaching and learning experiences.

What are the key skills and qualifications needed to thrive in the Edtech position, and why are they important?

To thrive in an Edtech role, you need a solid background in educational theory, instructional design, and technology integration, often supported by a degree in education, instructional technology, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and analytics platforms is commonly required, and certifications such as Google Certified Educator or ISTE Certified Educator are advantageous. Strong communication, creativity, and problem-solving are essential soft skills for effectively supporting educators and engaging diverse learners. These skills and qualifications are crucial to designing impactful digital learning experiences and ensuring technology enhances educational outcomes.

What are the most commonly searched types of Edtech jobs in Boca Raton, FL? The most popular types of Edtech jobs in Boca Raton, FL are:
What are popular job titles related to Edtech jobs in Boca Raton, FL? For Edtech jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Edtech jobs in Boca Raton, FL look for? The top searched job categories for Edtech jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Edtech jobs? Cities near Boca Raton, FL with the most Edtech job openings:
Edtech jobs near you
Infographic showing various Edtech job openings in Boca Raton, FL as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $113,155 per year, or $54.4 per hour.

Customer Experience & Product Success Lead

AJAIA

Fort Lauderdale, FL • On-site

Full-time

Posted 19 days ago

Job description

Position Overview
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Customer Experience & Product Success Lead, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
  • Bachelor's degree or equivalent experience
  • 3-6 years of experience in one or more of the following areas:
    • Customer success or customer support in a SaaS environment
    • Product support or technical customer care
    • EdTech platform support or implementation
  • Strong written communication skills with the ability to clearly explain software functionality to non-technical users
  • Demonstrated ability to troubleshoot product issues and guide users through solutions
  • Experience using SaaS platforms and help desk tools
  • Strong organizational skills and ability to manage multiple customer issues simultaneously
  • Customer-first mindset and commitment to high-quality user experiences

Preferred Requirements:
  • Experience supporting EdTech or K-12 education technology platforms.
  • Familiarity with AI tools or generative AI applications.
  • Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
  • Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
  • Experience creating help center documentation or knowledge bases
  • Ability to reproduce bugs and clearly document technical issues

Benefits
  • Competitive base salary + performance incentives
  • Professional development opportunities

Apply