Ecosure Audit Jobs in Raleigh, NC (NOW HIRING)

As core members of the restaurant leadership team, Restaurant Directors typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department. Qualified applicants have 5+ years of leadership experience and flexible availability during restaurant business hours.

Responsibilities

• Fully owns area processes, results, and staffing
• Works with Executive Director Team to set strategy for operational systems and processes
• Develops a strong Team Leader and Supervisor tier
• Develops and leads the team toward accomplishing performance metrics
• Ensures proper management and documentation of all area systems and guidelines
• Drives brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
• Explores and implements new ways to improve operations
• Creates a positive restaurant environment for the guests and team
• Allocates daily, weekly, and monthly cleaning and maintenance tasks
• Analyzes and effects business results: CEM, Food Cost, Labor Cost, Net Profit
• Prepares the restaurant and team for all Third Party Audits: Health Department, Deloitte, EcoSure, etc.
• Anticipates and solves long-term issues of throughput and systems
• Supports fellow Director Team with coverage for time off
• Attends weekly director meeting
• Participates in all team building events
• All other tasks as assigned

Required Competencies

• Thinks strategically and casts vision: able to see and communicate the business goals with the ability to use forward thinking and planning
• Communicates effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
• Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
• Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
• Growth oriented: explores new ideas and opportunities to produce results for the business
• Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
• Organizational builder: skilled in organizational strategy and execution; thinks, builds, and leads like an owner
• Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
• Faithful steward: invests and multiplies what has been given to them to steward

Development

• Create and follow personal development plan
• Develop and execute quarterly area growth plans
• Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
• Maintain current ServSafe Certification
• Work intentionally with leadership team
• Develop strong supervisor team
• Collaborate with Training Director and Leadership Development Director in tracking all team members' development

Key Performance Indicators

• Food Safety Score
• Customer Experience Metrics
• Sales Growth
• Net Profit

Requirements

• Full time
• 45+ hours per week
• Flexible availability required

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.