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Ecommerce Jobs in Raleigh, NC (NOW HIRING)

medi USA/CEP

eCommerce Coordinator - CEP

Durham, NC · Remote

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales channels, with a primary focus on Shopify and Amazon. This role plays a key part in product launches ...

medi USA/CEP

eCommerce Coordinator - CEP

Durham, NC · Remote

JOB OVERVIEW The eCommerce Coordinator supports day-to-day operations across CEP's digital sales channels, with a primary focus on Shopify and Amazon. This role plays a key part in product launches ...

Clorox

Brand Experience Manager - eCommerce

Durham, NC · Hybrid

$83K - $108K/yr

Executes creative strategy and marketing campaigns for eCommerce across the BU, leveraging eComm as a dual-purpose retail channel and influential marketing lever. Partners with media planning for ...

LKQ Corporation

E-Commerce Coordinator

Raleigh, NC · On-site

Online Marketplace experience, i.e. Amazon or similar. * Photography experience. Knowledge/Skills/Abilities * Ability to add, subtract, multiply, and divide in all units of measure, using whole ...

Lkqcorp

E-Commerce Coordinator

Raleigh, NC

Online Marketplace experience, i.e. Amazon or similar. * Photography experience. Knowledge/Skills/Abilities * Ability to add, subtract, multiply, and divide in all units of measure, using whole ...

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All JobsEcommerce JobsEcommerce Jobs in Raleigh, NC

Ecommerce information

See Raleigh, NC salary details

$10

$27

$76

How much do ecommerce jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ecommerce in Raleigh, NC is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Ecommerce vs Customer Service Representative?

AspectEcommerceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require marketing or business coursesHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOnline platforms, offices, or remote settingsCall centers, retail stores, or remote
Industry UsageRetail, technology, logistics, and marketing sectorsRetail, telecommunications, hospitality, and service industries

While Ecommerce roles focus on managing online sales, marketing, and website operations, Customer Service Representatives handle client inquiries, support, and issue resolution. Both roles often require communication skills and can be found in similar industries, but Ecommerce emphasizes digital sales strategies, whereas Customer Service is centered on direct customer interaction.

What are the key skills and qualifications needed to thrive in an ecommerce role, and why are they important?

To thrive in an Ecommerce role, you need a solid understanding of digital marketing, sales strategies, data analysis, and often a degree in business, marketing, or a related field. Proficiency with ecommerce platforms (such as Shopify, Magento, or WooCommerce), analytics tools like Google Analytics, and familiarity with SEO and CRM systems are commonly required. Strong communication, adaptability, and problem-solving skills help professionals excel when managing online customer interactions and rapidly changing trends. These skills and qualities are essential for driving online sales, optimizing the customer experience, and maintaining competitiveness in a dynamic digital marketplace.

What are some common challenges faced by professionals in ecommerce roles and how can they be addressed?

Professionals in Ecommerce often encounter challenges such as rapidly changing customer expectations, maintaining website performance during high-traffic periods, and staying ahead of competitors. Adapting to new technologies and data analytics tools is essential to optimize the online shopping experience. Collaboration with marketing, customer service, and IT teams is key to overcoming these challenges, as is a proactive approach to learning about emerging trends and consumer behavior.

What is an ecommerce job?

An ecommerce job involves managing or supporting online sales and operations for a business. This can include roles in digital marketing, website management, order fulfillment, customer service, data analysis, or product management, all centered around selling goods or services on the internet. Ecommerce professionals use digital tools and platforms to attract customers, process transactions, and optimize the online shopping experience. These roles are essential for businesses that rely on online sales channels to reach and serve customers. The field is dynamic and often requires staying current with technology and digital marketing trends.

What is an ecommerce manager?

An ecommerce manager oversees a company’s online sales department. In this role, you generate sales using the Internet and oversee a team of software and web developers that collaborate to perfect the appearance of a company website. You also work with marketers. Qualifications often include experience working on a related team and a bachelor’s degree in marketing. You must have detailed knowledge of web design and analytic software as well, and you must keep up with online shopping trends. Experience with social media technology or running an online shop may also be necessary for this role.

More about Ecommerce jobs
What are the most commonly searched types of Ecommerce jobs in Raleigh, NC? The most popular types of Ecommerce jobs in Raleigh, NC are:
What are popular job titles related to Ecommerce jobs in Raleigh, NC? For Ecommerce jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Ecommerce jobs in Raleigh, NC look for? The top searched job categories for Ecommerce jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Ecommerce jobs? Cities near Raleigh, NC with the most Ecommerce job openings:
Ecommerce jobs near you
Infographic showing various Ecommerce job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $57,443 per year, or $27.6 per hour.

Director eCommerce Operations & Strategy

Advance Auto Parts

Raleigh, NC • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Job Description

Workday Job Profile:Director, eCommerce Operations & Strategy

Business/Posting Title:Director, eCommerce Operations & Strategy

Grade:12

Job Summary:

The Director, eCommerce Operations &Strategyis responsible forowning theoperational roadmap and performance management modelfor Advance Auto Parts' eCommerce business. This role translates eCommerce strategy intodaytodayexecution that improves speed, availability, findability, and overall customer experience for both DIY and Professional customers.

Reporting to the Head of eCommerce, this leader orchestratescrossfunctionalinitiatives spanning fulfillment speed and assortment strategy, item readiness and transactability, digital friction removal, SEO impact, and analytics instrumentation. The role ensures merchandising priorities are reflected in technology roadmaps and operational plans, driving measurable improvements in conversion,costtoserve, and customer confidence across theendtoendjourney.

What will you do?

  • Own the eCommerce operational roadmap, translating strategy into an aligned portfolio of initiatives that improve customer experience, speed, availability, and findability
  • Leadcrossfunctionalprioritization of fulfillment speed,fastpromiseassortment, and delivery accuracy initiatives; quantify customer and financial impact to guide investment decisions
  • Partner with Merchandising, Supply Chain, and Technology to ensure item readiness, availability, and promise capabilities are executable at scale
  • Lead digital friction removal across browse, PDP, cart, checkout, fulfillment selection, andpostpurchaseexperiences in partnership with Product, Engineering, and Customer Care
  • Define and govern the eCommerce experimentation program, including hypothesis development, sizing, guardrails, ROI measurement, andplaybookdrivenscaling ofsuccessful tests
  • Stand up and own unified dashboards and KPI definitions across traffic, conversion, SEO performance, item health, availability, and fulfillment outcomes
  • Drive Weekly and Monthly Business Review (WBR/MBR) cadences that surface insights, accelerate decisions, and reinforce accountability
  • Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising gaps, scalability needs, and operational friction points
  • Institutionalize incident management, escalation paths, and rollback procedures for site stability, order flow integrity, and customer promise reliability
  • Coach and develop managers across eCommerce strategy, item transactability, SEO, and operations; clarify roles, SLAs, and decision rights
  • Influence senior stakeholders across Merchandising, Supply Chain, Product/Engineering, Marketing, Stores/Field Ops, and Customer Experience

Location & Work Availability:

This position isHybrid (4 days in office, 1 day remote), based at our corporate headquarters inRaleigh, North Carolina.

Qualifications:

  • Strong merchandising and operational mindset with the ability to translate strategy into consistent, scalable execution
  • Deep understanding of eCommerce operations, fulfillment promises, item transactability, and customer journey friction points
  • Proven ability to lead large,crossfunctionalprograms with measurable CX and financial impact
  • Advanced analytical storytelling skills, including KPI definition, dashboarding, andexecutivelevelbusiness reviews

Certifications, Experience, and Education:

  • Bachelor's degreerequired; MBA or advanced analytics degree preferred
  • 10-12+ years of experience in eCommerce operations, strategy, or product operations, with demonstrated ownership of CX, conversion, and P&L outcomes
  • Proven leadership delivering fulfillment speed, availability improvements, and digital friction reduction
  • Strong analytics literacy, including experience designing and leading WBR/MBR cadences; SQL/BI fluency preferred
  • Preferred experience with OMS/WMS modernization, inventory promise engines, lastmile optimization, or networkbased speed programs
  • Preferred exposure to marketplace or seller operations models

Benefits Summary:

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits.
Learn more here: https://jobs.advanceautoparts.com/us/en/benefits

Company Overview:

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer anddoityourselfcustomers. As of January 3, 2026, Advance operated4,305 storesprimarily within the United States, withadditionallocations in Canada, PuertoRicoand the U.S. Virgin Islands. The Company also served809 independently owned Carquest branded storesacross these locations in addition to Mexico and various Caribbean islands.Additionalinformation about Advance, including employment opportunities, customer services, and online shopping for parts, accessories, and other offerings can be found atwww.AdvanceAutoParts.com.Advance Auto Parts is anEqual Opportunity Employerand does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected status.

#LI-AC1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures
Advance Auto Parts logo

About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

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