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Ecommerce Store Manager Jobs (NOW HIRING)

Jebwa

We are looking for an e-commerce store manager to be responsible for day to day operations for jebwa.com. Company Jebwa is a fast-growing e-commerce startup based in Bellevue, WA. We are a in mission ...

Mondo

Director of Ecommerce

Brooklyn, NY · On-site

$100/hr

Job Summary: * Ecommerce Store: Lead the Shopify rebuild, site optimization, ongoing CRO, and ... Manage GA4, Shopify reporting, attribution, ecommerce P&L tracking, and weekly performance ...

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Ecommerce Store Manager information

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$26K

$54.1K

$89K

How much do ecommerce store manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ecommerce store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an ecommerce store manager do?

An Ecommerce Store Manager oversees the daily operations of an online store, ensuring a seamless shopping experience for customers. Their responsibilities include managing product listings, monitoring inventory, analyzing sales data, coordinating marketing campaigns, and handling customer service issues. They work closely with other teams, such as marketing and logistics, to maximize sales and improve the overall performance of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce store manager, and why are they important?

To thrive as an Ecommerce Store Manager, you need expertise in digital marketing, sales analytics, inventory management, and a solid understanding of ecommerce platforms, often supported by a degree in business, marketing, or related fields. Familiarity with tools like Shopify, Magento, Google Analytics, and CRM systems, as well as certifications in ecommerce or digital marketing, is highly valuable. Strong leadership, problem-solving abilities, and excellent communication skills help in managing teams, resolving issues, and driving customer engagement. These skills ensure the effective operation, growth, and profitability of the online store in a competitive digital marketplace.

What are some common challenges faced by ecommerce store managers, and how can they be addressed?

Ecommerce Store Managers often face challenges such as keeping up with rapidly changing consumer trends, managing inventory effectively, and ensuring a seamless customer experience across digital platforms. To address these issues, it's important to stay updated on industry trends, implement analytics tools to monitor performance, and collaborate closely with marketing, customer service, and logistics teams. Proactive communication and continuous learning are key to navigating these dynamic aspects of the role.

What is the difference between Ecommerce Store Manager vs E-commerce Customer Service Representative?

AspectEcommerce Store ManagerE-commerce Customer Service Representative
Primary RoleOversees store operations, sales, marketing, and inventory managementHandles customer inquiries, complaints, and support via various channels
Required SkillsMarketing, analytics, inventory management, leadershipCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, e-commerce platform managementRemote or office, customer support channels
Common EmployerOnline retail companies, e-commerce platformsCustomer service centers, online retailers

The Ecommerce Store Manager focuses on overall store performance, marketing, and sales strategies, while the E-commerce Customer Service Representative concentrates on assisting customers and resolving issues. Both roles are essential in e-commerce but serve different functions within the online retail environment.

What cities are hiring for Ecommerce Store Manager jobs?

Cities with the most Ecommerce Store Manager job openings:

What states have the most Ecommerce Store Manager jobs?

States with the most job openings for Ecommerce Store Manager jobs include:

What are popular job titles related to Ecommerce Store Manager jobs?

For Ecommerce Store Manager jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Store Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $54,099 per year, or $26 per hour.

E-Commerce Store Manager (Remote)

Jebwa
See more jobs at Jebwaexternal

Full-time

Re-posted 5 days ago

Job description

Are you into the fashion, growth oriented and customer obsessed?  We are looking for an e-commerce store manager to be responsible for day to day operations for jebwa.com.



Company 


Jebwa is a fast-growing e-commerce startup based in Bellevue, WA. We are a in mission to be the most trusted destination for the best pre-owned fashion deals. 


Role


Jebwa is hiring a eCommerce Store Manager with a successful track record of managing online stores and deliver outstanding revenue growth and customer satisfaction. The role will report to the General Manager:


  • Process orders and communicate with customers about order, delivery and after-sales support
  • Monitor and manage listing inventory and pricing
  • Provide timely customer service with ticket management, online chat and over the phone
  • Handle e-commerce return cases and payment disputes 
  • Track, report and improve key e-commerce success metrics 
  • Design promotional programs to support existing customers or to acquire new customers
  • Collect, analyze and report customer data through surveys and qualitative methods
  • Collaborate with marketing and engineering teams to implement new eCommerce projects and analyze their effectiveness
  • Research and develop new product lines; build supplier relationship


Required Skills


  • Bachelor's degree in Business, Merchandising, or a Related Field 
  • 4+ years of online sales experience on a marketplace or direct-to-consumer online retail 
  • Proficient in Microsoft Suite (Excel, Office) and Project Management software (Monday.com, Asana)
  • Excellent oral and written communication skills
  • Strong organizational skills and the ability to multitask
  • Startup minded, positive, hands-on attitude and nimble
  • Ability to successfully work cross functionally with both internal teams and external vendors
  • Natural collaborator. Must be willing to set ego aside in order to deliver for our customers
  • Ability to multi-task in a fast-paced entrepreneurial
  • Self-starter who can complete tasks and manage multiple projects with minimal supervision


Nice-to-have's


  • Previous experience in fashion or luxury industry
  • Experience or working knowledge of Shopify 
  • Familiarity with HTML and CSS to create and update web pages
  • An appetite for good design and/or experience with design tools ,e.g.Canva, Photoshop etc.
Employment Type: FULL_TIME

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