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Ecommerce Operations Manager Jobs in Allen, TX (NOW HIRING)

Socket.dev

Director of E-Commerce

Irving, TX · On-site

$150 - $200/hr

... operations. * Proven success managing and scaling direct-to-consumer e-commerce businesses ... Experience overseeing multiple brand storefronts or complex online retail operations.

New

GSM Outdoors

Director of E-Commerce

Irving, TX · On-site

... operations. * Proven success managing and scaling direct-to-consumer e-commerce businesses ... Experience overseeing multiple brand storefronts or complex online retail operations.

Shoebacca

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E-Commerce Site Merchandising Coordinator

Irving, TX · On-site

$17.50 - $19.50/hr

... across e-commerce operations, merchandising, product management, and retail analytics. Position Type: Full-Time | Schedule: Mon-Fri, 7:00 a.m.-4:00 p.m. | Location: In-Person, Irving, TX | ...

Shoebacca

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E-Commerce Site Merchandising Coordinator

Irving, TX · On-site

$17.50 - $19.50/hr

... across e-commerce operations, merchandising, product management, and retail analytics. Position Type: Full-Time | Schedule: Mon-Fri, 7:00 a.m.-4:00 p.m. | Location: In-Person, Irving, TX | ...

At Home Stores

Sr. Ecommerce Front-End Engineer

Coppell, TX · On-site +1

$113K - $156K/yr

... management systems (WMS), and analytics platforms (e.g., Adobe). * Support and enhance e-commerce operations, including BOPIS, local delivery, and ship-from-store capabilities. * Contribute to ...

eCommerce

Vice President of Ecommerce (Remote)

Dallas, TX · Remote

$137K - $175K/yr

Are operational processes efficient, or do they lead to delays or increased costs? How effective is ... Manage relationships with ecommerce technology vendors, ensuring platforms and tools are best in ...

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All JobsEcommerce Operations JobsEcommerce Operations Manager JobsEcommerce Operations Manager Jobs in Allen, TX

Ecommerce Operations Manager information

See Allen, TX salary details

$28.8K

$59K

$110.2K

How much do ecommerce operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for ecommerce operations manager in Allen, TX is $59,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,100.00 per year, depending on experience, location, and employer.

What does an ecommerce operations manager do?

An Ecommerce Operations Manager oversees the daily operations of an online retail business. Their responsibilities include managing order processing, inventory, logistics, and customer service to ensure smooth and efficient online transactions. They also coordinate with marketing, IT, and warehouse teams to optimize the customer experience and streamline fulfillment processes. Additionally, they analyze performance data to identify areas for improvement and implement strategies to increase sales and operational efficiency.

What are the key skills and qualifications needed to thrive as an ecommerce operations manager?

To thrive as an Ecommerce Operations Manager, you need expertise in supply chain management, inventory control, order fulfillment, and a strong understanding of e-commerce platforms, typically supported by a relevant degree or experience. Familiarity with tools like Shopify, Magento, ERP systems, analytics platforms, and certifications in logistics or project management are highly valuable. Exceptional organizational skills, problem-solving abilities, and strong communication are critical soft skills for coordinating teams and handling customer issues. These skills and qualifications ensure seamless operations, drive customer satisfaction, and support business growth in a competitive online marketplace.

What is the difference between Ecommerce Operations Manager vs Ecommerce Merchandiser?

AspectEcommerce Operations ManagerEcommerce Merchandiser
Primary FocusOverseeing daily online store operations, logistics, and order fulfillmentPlanning and executing product presentation, pricing, and promotional strategies
Required SkillsLogistics, supply chain management, data analysisVisual merchandising, marketing, product placement
Work EnvironmentOperations teams, logistics providers, customer serviceMarketing teams, creative departments, product teams
Common CertificationsSupply Chain certifications, eCommerce platform trainingDigital marketing, visual merchandising certifications

The Ecommerce Operations Manager primarily manages the backend processes ensuring smooth order fulfillment and logistics, while the Ecommerce Merchandiser focuses on product presentation and promotional strategies to drive sales. Both roles are essential in eCommerce but serve different functions within the online retail environment.

What are some common challenges faced by ecommerce operations managers, and how can they be overcome?

Ecommerce Operations Managers often encounter challenges such as coordinating logistics across multiple platforms, maintaining inventory accuracy, and ensuring timely order fulfillment. Navigating rapidly changing customer demands and supply chain disruptions can also pose difficulties. These challenges are best addressed by leveraging robust inventory management systems, fostering close communication with warehouse and customer service teams, and regularly analyzing performance metrics to identify areas for improvement. Proactive problem-solving and adaptability are key to excelling in this dynamic environment.
What cities near Allen, TX are hiring for Ecommerce Operations Manager jobs? Cities near Allen, TX with the most Ecommerce Operations Manager job openings:
Infographic showing various Ecommerce Operations Manager job openings in Allen, TX as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 75% In-person, 5% Hybrid, and 20% Remote job distribution, with an average salary of $59,025 per year, or $28.4 per hour.

Director of E-Commerce

Socket.dev

Irving, TX • On-site

$150 - $200/hr

Other

Posted 3 days ago

New

Job description

Description

Drive the Digital Storefront Experience for Industry-Leading Outdoor Brands

At GSM Outdoors, we're passionate about designing innovative products that fuel outdoor adventures. As the parent company of more than 50 trusted brands, including Stealth Cam, Walker's, Muddy, Birchwood Casey, TRUGLO, Hunter Specialties, Big Bite Baits, Cuda, and many more, we're committed to delivering exceptional products and best-in-class digital shopping experiences to outdoor enthusiasts across North America.

We're seeking an experienced Director of E-Commerce to lead the strategy, execution, and optimization of our direct-to-consumer (DTC) online storefronts. This role serves as the digital "Store Manager," ensuring our websites deliver a seamless customer experience while maximizing conversion, revenue, and operational excellence.

If you're passionate about e-commerce, data-driven decision-making, and creating high-performing digital shopping experiences, we'd love to hear from you.

Position Summary

The Director of E-Commerce is responsible for the operational, merchandising, and technical performance of GSM Outdoors\' direct-to-consumer websites. This leader will oversee the day-to-day management of our online storefronts while driving initiatives that increase conversion rates, improve Average Order Value (AOV), and optimize the customer journey.

Working closely with Digital Marketing, Brand Management, Creative, Product Management, and Web Development teams, this role ensures that every visitor enjoys a frictionless shopping experience—from product discovery through checkout.

What You\'ll Do
  • Lead E-Commerce Operations
    • Oversee the day-to-day performance of GSM Outdoors\' direct-to-consumer websites across multiple outdoor brands.
    • Ensure products are accurately merchandised with optimized pricing, inventory availability, imagery, and product content.
    • Maintain exceptional storefront quality while continuously improving the online customer experience.
    • Monitor site functionality and proactively identify opportunities to improve performance.
  • Drive Promotional Strategy
    • Develop and manage the annual e-commerce promotional calendar in partnership with Brand Marketing and Digital Marketing teams.
    • Plan and execute seasonal campaigns, product launches, promotional events, and holiday initiatives.
    • Coordinate homepage updates, landing pages, featured collections, and promotional messaging.
    • Ensure all campaigns are executed accurately and on schedule across digital storefronts.
  • Optimize Conversion & Revenue
    • Analyze website performance and customer behavior to identify opportunities to improve the shopping experience.
    • Lead Conversion Rate Optimization (CRO) initiatives through A/B testing, customer journey analysis, and UX enhancements.
    • Develop strategies that increase:
      • Conversion Rate
      • Average Order Value (AOV)
      • Revenue per Visitor
      • Customer Retention
    • Implement cross-selling, upselling, product recommendations, and cart optimization strategies to maximize revenue.
  • Manage Site Performance
    • Monitor website performance, page speed, uptime, and mobile responsiveness.
    • Partner with Web Development teams to prioritize enhancements, bug fixes, and platform improvements.
    • Ensure a consistent, user-friendly shopping experience across desktop, tablet, and mobile devices.
    • Support website migrations, platform upgrades, and new brand launches.
  • Leverage Data & Analytics
    • Utilize analytics platforms to evaluate customer behavior, traffic trends, and sales performance.
    • Develop dashboards and reporting that track key e-commerce KPIs, including:
      • Conversion Rate
      • Average Order Value (AOV)
      • Revenue
      • Bounce Rate
      • Cart Abandonment
      • Site Performance
    • Translate insights into actionable recommendations that improve customer experience and drive revenue growth.
  • Collaborate Across the Organization
    • Partner closely with Brand Management, Digital Marketing, Product Management, Creative, Customer Service, and IT teams to execute digital initiatives.
    • Ensure storefront merchandising aligns with marketing campaigns and product launch strategies.
    • Collaborate with Web Development teams to improve site functionality and implement new capabilities.
    • Foster strong communication across departments to ensure timely project execution and alignment with business goals.
RequirementsWhat You\'ll Bring
  • Bachelor\'s degree in Business, Marketing, E-Commerce, or a related field.
  • Master\'s degree preferred.
  • 7–10+ years of progressive experience in e-commerce, digital retail, or direct-to-consumer operations.
  • Proven success managing and scaling direct-to-consumer e-commerce businesses.
  • Experience overseeing multiple brand storefronts or complex online retail operations.
  • Demonstrated success improving key e-commerce metrics including:
    • Conversion Rate
    • Average Order Value (AOV)
    • Revenue Growth
    • Site Performance
  • Strong understanding of digital merchandising, online retail operations, and customer behavior.
  • Experience developing promotional calendars and executing high-impact online campaigns.
  • Proficiency with e-commerce platforms and analytics tools such as:
    • Google Analytics (GA4)
    • Shopify
    • BigCommerce
    • Adobe Commerce (Magento)
    • Similar enterprise e-commerce platforms
  • Strong understanding of:
    • User Experience (UX)
    • User Interface (UI)
    • Conversion Rate Optimization (CRO)
    • Website performance best practices
  • Excellent analytical, organizational, and project management skills.
  • Exceptional communication skills with the ability to collaborate effectively across technical and business teams.
Preferred Qualifications
  • Experience within the outdoor recreation, hunting, fishing, shooting sports, sporting goods, or consumer products industries.
  • Experience managing multi-brand e-commerce portfolios.
  • Familiarity with enterprise merchandising tools, personalization platforms, and A/B testing software.
  • Experience working with in-house web development and digital marketing teams.
  • Knowledge of omnichannel retail strategies and customer lifecycle marketing.
Why GSM Outdoors?

At GSM Outdoors, you\'ll have the opportunity to shape the online shopping experience for some of the most recognized brands in the outdoor industry. You\'ll lead initiatives that directly impact customer satisfaction, digital growth, and revenue while working alongside talented teams passionate about innovation and the outdoor lifestyle.

If you\'re driven by data, customer experience, and digital commerce—and you\'re excited to build best-in-class online storefronts—we\'d love to hear from you.

GSM Outdoors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee can contribute, grow, and succeed.

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