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Ecommerce Operations Manager Jobs in Austin, TX (NOW HIRING)

ExtendMyTeam

Product Manager, E-Commerce

Austin, TX

The Product Manager will oversee product delivery, operational workflows, analytics-driven ... Own and prioritize the e-commerce product backlog, balancing enhancements, operational improvements ...

C.A. Fortune

Ecommerce Client Partnership Manager

Austin, TX · Remote

$70K - $80K/yr

... operations meetings, as well as coordinate the flow of tasks among the various other e-commerce ... They will have direct partnership management responsibilities owning the development and execution ...

Whole Foods Market

E-Commerce Team Leader

Austin, TX

$22.40 - $40.40/hr

... managing labor costs, supply expenses, and operational efficiency metrics * Partner with Store ... teams to align E-Commerce operations with store-wide goals, optimize workflows, and resolve ...

New

Whole Foods Market

E-Commerce Team Leader

Austin, TX · On-site

$22.40 - $40.40/hr

... managing labor costs, supply expenses, and operational efficiency metrics * Partner with Store ... teams to align E-Commerce operations with store-wide goals, optimize workflows, and resolve ...

New

Huckberry

Director of Ecommerce

Austin, TX · On-site

Reporting directly to the VP of Ecommerce, you'll help build the high-level digital vision and translate it into daily execution, managing the commercial plan and financial targets while leading a ...

Huckberry

Director of Ecommerce

Austin, TX

Reporting directly to the VP of Ecommerce, you'll help build the high-level digital vision and translate it into daily execution, managing the commercial plan and financial targets while leading a ...

Huckberry

Director of Ecommerce

Austin, TX · On-site

Reporting directly to the VP of Ecommerce, you'll help build the high-level digital vision and translate it into daily execution, managing the commercial plan and financial targets while leading a ...

Amazon

Program Manager, E-Commerce

Austin, TX · On-site

Manage item selection criteria across all new e-commerce programs. Ensure selection coverage ... Identify opportunities for process improvements and operational efficiencies within the selection ...

Kibo Commerce

Technical Account Manager

Austin, TX · On-site

... eCommerce, Order Management, and Subscriptions. Merchants like Zwilling, Ace Hardware, and Jelly Belly trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences ...

Apple

E-commerce Strategist

Austin, TX

$149K - $225K/yr

Experience in P&L management, conversion optimization, financing, and subscriptions a plus. BA/BS ... Experience in any of the following areas: e-commerce, category management, strategy development.

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All JobsEcommerce Operations JobsEcommerce Operations Manager JobsEcommerce Operations Manager Jobs in Austin, TX

Ecommerce Operations Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do ecommerce operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for ecommerce operations manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What is the salary for an e-commerce manager?

The salary for an e-commerce operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and additional benefits such as bonuses or stock options are common in this field.

What does an Ecommerce Operations Manager do?

An Ecommerce Operations Manager oversees the daily operations of an online retail business. Their responsibilities include managing order processing, inventory, logistics, and customer service to ensure smooth and efficient online transactions. They also coordinate with marketing, IT, and warehouse teams to optimize the customer experience and streamline fulfillment processes. Additionally, they analyze performance data to identify areas for improvement and implement strategies to increase sales and operational efficiency.

Will AI replace e-commerce?

As an Ecommerce Operations Manager, understanding AI's role is important; AI is expected to automate routine tasks like inventory management, customer service, and data analysis, enhancing efficiency. However, human oversight remains essential for strategic decision-making, personalized customer interactions, and managing complex issues. AI will likely augment rather than fully replace e-commerce roles, requiring skills in technology and data interpretation.

What are the key skills and qualifications needed to thrive as an Ecommerce Operations Manager, and why are they important?

To thrive as an Ecommerce Operations Manager, you need expertise in supply chain management, inventory control, order fulfillment, and a strong understanding of e-commerce platforms, typically supported by a relevant degree or experience. Familiarity with tools like Shopify, Magento, ERP systems, analytics platforms, and certifications in logistics or project management are highly valuable. Exceptional organizational skills, problem-solving abilities, and strong communication are critical soft skills for coordinating teams and handling customer issues. These skills and qualifications ensure seamless operations, drive customer satisfaction, and support business growth in a competitive online marketplace.

What is the difference between Ecommerce Operations Manager vs Ecommerce Merchandiser?

AspectEcommerce Operations ManagerEcommerce Merchandiser
Primary FocusOverseeing daily online store operations, logistics, and order fulfillmentPlanning and executing product presentation, pricing, and promotional strategies
Required SkillsLogistics, supply chain management, data analysisVisual merchandising, marketing, product placement
Work EnvironmentOperations teams, logistics providers, customer serviceMarketing teams, creative departments, product teams
Common CertificationsSupply Chain certifications, eCommerce platform trainingDigital marketing, visual merchandising certifications

The Ecommerce Operations Manager primarily manages the backend processes ensuring smooth order fulfillment and logistics, while the Ecommerce Merchandiser focuses on product presentation and promotional strategies to drive sales. Both roles are essential in eCommerce but serve different functions within the online retail environment.

What are some common challenges faced by Ecommerce Operations Managers, and how can they be overcome?

Ecommerce Operations Managers often encounter challenges such as coordinating logistics across multiple platforms, maintaining inventory accuracy, and ensuring timely order fulfillment. Navigating rapidly changing customer demands and supply chain disruptions can also pose difficulties. These challenges are best addressed by leveraging robust inventory management systems, fostering close communication with warehouse and customer service teams, and regularly analyzing performance metrics to identify areas for improvement. Proactive problem-solving and adaptability are key to excelling in this dynamic environment.

What is an Ecommerce operations manager?

An Ecommerce operations manager oversees the daily functions of online retail platforms, including order fulfillment, inventory management, and customer service. They coordinate between teams, optimize processes, and often use tools like ERP or order management systems to ensure smooth online sales operations.

How much do ECommerce managers get paid?

Ecommerce managers typically earn a median annual salary between $70,000 and $120,000, depending on experience, location, and company size. Salaries can increase with skills in data analysis, digital marketing, and familiarity with ecommerce platforms like Shopify or Magento.
What cities near Austin, TX are hiring for Ecommerce Operations Manager jobs? Cities near Austin, TX with the most Ecommerce Operations Manager job openings:
Infographic showing various Ecommerce Operations Manager job openings in Austin, TX as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 3% Contract, and 1% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,898 per year, or $30.2 per hour.

Product Manager, E-Commerce

ExtendMyTeam

Austin, TX

Full-time

Posted 15 days ago

Job description

We are seeking an experienced E-Commerce Product Manager to own the day-to-day execution and continuous improvement of a modern e-commerce platform.

This role combines product management, merchandising operations, digital support enablement, and cross-functional execution to ensure a high-performing online customer experience. The Product Manager will oversee product delivery, operational workflows, analytics-driven enhancements, and support processes while partnering closely with engineering and business stakeholders.

Over time, this individual will help transition the organization from an engineering-heavy delivery model to a scalable in-house product operations function.

Core Responsibilities:

Product Management & Delivery

  • Own and prioritize the e-commerce product backlog, balancing enhancements, operational improvements, and platform stability.

  • Define epics, user stories, acceptance criteria, and success metrics.

  • Coordinate discovery efforts using customer feedback, analytics, and business priorities.

  • Lead business-side release planning, UAT, and stakeholder communication.

  • Monitor and improve key performance indicators, including conversion, checkout performance, search effectiveness, and overall site health.

Merchandising & Content Operations

  • Manage onsite merchandising, navigation, landing pages, and promotional content.

  • Maintain CMS content and merchandising priorities across the website.

  • Partner with Marketing on SEO, site optimization, and customer experience initiatives.

Digital Support & Operations

  • Own day-to-day e-commerce support processes and oversee first-line issue triage through the Support Engineer.

  • Coordinate incident response with Engineering and business stakeholders.

  • Prioritize customer and operational issues and improve internal workflows supporting Customer Service and Operations.

  • Develop and maintain documentation, operational playbooks, and support processes.

Analytics & Optimization

  • Maintain dashboards and operational KPIs.

  • Define analytics requirements and validate tracking implementation.

  • Coordinate customer feedback programs, including surveys, heatmaps, and session-replay tools.

  • Drive A/B testing initiatives and translate insights into prioritized product improvements.

Requirements:

  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent relevant work experience).

  • 7+ years of experience in e-commerce product management, digital product management, product ownership, or e-commerce operations.

  • Experience managing transactional e-commerce websites and improving core customer journeys, including search and browse, product detail pages, cart and checkout, and post-purchase experiences.

  • Proven ability to partner closely with software engineering teams in Agile environments, including backlog management, user story creation, acceptance criteria, release planning, and user acceptance testing (UAT).

  • Experience collaborating cross-functionally with Marketing, Customer Support, Operations, and Engineering teams.

  • Experience with modern e-commerce platforms such as Shopware, Magento/Adobe Commerce, or similar solutions.

  • Strong understanding of release planning, change management, incident management, and production support processes.

  • Working knowledge of Google Analytics 4 (GA4), Google Tag Manager (GTM), dashboard creation, and KPI reporting.

  • Experience with CMS administration, website merchandising, analytics, and A/B testing methodologies.

  • Strong prioritization, decision-making, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

  • Customer-focused mindset with a high degree of operational ownership and accountability.

  • Excellent written and verbal communication skills, with the ability to lead cross-functional discussions and coordinate incident response efforts.

  • Experience in B2B commerce, high-SKU or catalog-heavy businesses, and industries such as industrial, automotive, equipment, manufacturing, distribution, or parts is strongly preferred.

Nice to Have:

  • Direct Shopware experience.

  • Experience supporting catalog-heavy e-commerce businesses.

  • Familiarity with structured release and change-management processes.

  • Knowledge of UX/UI best practices, wireframing, and e-commerce usability optimization.