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Ecommerce Operations Director Jobs (NOW HIRING)

NetCost Market

E-Commerce Operations Manager

Manhattan, NY · On-site

$80 - $100/hr

E-Commerce Operations Manager Full Time FEM/CSR/E-Comm Brooklyn, NY, US 3 days ago Requisition ID: 2107 Salary Range: $75,000.00 To $85,000.00 Annually E-Commerce Operations Manager Company Overview:

NetCost Market

E-Commerce Operations Manager

Brooklyn, NY · On-site

$75K - $85K/yr

E-Commerce Operations Manager Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the ...

Gymreapers

E-Commerce Operations Coordinator

Nampa, ID · On-site

E-Commerce Manager / Marketing Director About Gymreapers Gymreapers exists to help athletes become ... We're looking for an Ecommerce Operations Coordinator who thrives on organization, precision, and ...

Gymreapers

E-Commerce Operations Coordinator

Nampa, ID · On-site

E-Commerce Manager / Marketing Director About Gymreapers Gymreapers exists to help athletes become ... We're looking for an Ecommerce Operations Coordinator who thrives on organization, precision, and ...

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Ecommerce Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do ecommerce operations director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for ecommerce operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does an Ecommerce Operations Director do?

An Ecommerce Operations Director oversees all operational aspects of an online retail business, ensuring efficient processes from order fulfillment to customer service. They manage teams, optimize logistics, implement technology solutions, and coordinate with other departments to drive growth and profitability. Their role also involves analyzing data to improve performance, ensuring compliance with regulations, and enhancing the overall customer experience. Ultimately, they aim to streamline operations to support business goals and deliver a seamless online shopping experience.

What are the key skills and qualifications needed to thrive as an Ecommerce Operations Director?

To thrive as an Ecommerce Operations Director, you need expertise in supply chain management, ecommerce platforms, and business analytics, typically with a degree in business, logistics, or a related field. Familiarity with ERP systems, order management software, and tools like Shopify, Magento, or Salesforce Commerce Cloud is essential. Strong leadership, problem-solving abilities, and effective communication set top performers apart in this role. These skills ensure seamless online operations, optimized customer experiences, and scalable business growth in a competitive digital marketplace.

What are the main challenges an Ecommerce Operations Director faces in managing cross-functional teams?

An Ecommerce Operations Director often navigates the complexities of coordinating cross-functional teams such as marketing, supply chain, IT, and customer service. One common challenge is ensuring smooth communication and alignment of goals across departments with different priorities. Balancing rapid problem-solving in a fast-paced environment while maintaining operational efficiency and customer satisfaction is also crucial. Successful directors build strong relationships with stakeholders and implement clear processes to keep projects on track.

What is the difference between Ecommerce Operations Director vs Ecommerce Manager?

AspectEcommerce Operations DirectorEcommerce Manager
ResponsibilitiesOversees overall ecommerce strategy, supply chain, logistics, and cross-department coordinationManages daily online store operations, product listings, and customer service
Required CredentialsTypically requires extensive experience in ecommerce, logistics, or operations managementOften requires experience in ecommerce platform management and customer service
Work EnvironmentStrategic, cross-functional leadership in corporate or large online retail settingsHands-on management within online retail teams and platforms

The Ecommerce Operations Director focuses on strategic oversight and high-level coordination across departments, while the Ecommerce Manager handles daily operational tasks. Both roles require ecommerce experience, but the director's role is broader and more strategic.

What cities are hiring for Ecommerce Operations Director jobs?

Cities with the most Ecommerce Operations Director job openings:

What are the most commonly searched types of Ecommerce Operations jobs?

The most popular types of Ecommerce Operations jobs are:

What states have the most Ecommerce Operations Director jobs?

States with the most job openings for Ecommerce Operations Director jobs include:

What are popular job titles related to Ecommerce Operations Director jobs?

For Ecommerce Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Operations Director job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Ecommerce Operations Coordinator

Chatsworth, CA • On-site

ECOMMERCE BUSINESS PRIME
See more jobs at ECOMMERCE BUSINESS PRIMEexternal

$20 - $25/hr

Full-time

Re-posted 24 days ago

Key responsibilities

  • Coordinate day-to-day operational activities across departments

  • Work closely with the COO and warehouse team to ensure smooth operational execution

  • Assist with marketplace operations, including monitoring listings, inventory, and resolving operational issues

Job description

E-Commerce Operations Coordinator
Location: Chatsworth, California
Job Type: Full-Time | In-Office
About Us
We are a fast-growing ecommerce company specializing in consumer technology products across major online marketplaces, including Amazon, Walmart, eBay, and Shopify.
We are seeking a highly organized and proactive Operations Coordinator to work directly from our Chatsworth office alongside our COO, warehouse team, and overseas support staff to help manage day-to-day operations and marketplace activities.
This role is ideal for someone with strong office management or operations coordination experience who wants to grow within ecommerce and operations management.
Position Overview
This is a hands-on operational role focused on coordination, accountability, communication, and execution across multiple departments.
The ideal candidate is organized, detail-oriented, and able to manage multiple moving parts in a fast-paced environment. Marketplace-specific skills can be taught, but strong operational and office management skills are essential.
You will work directly with leadership, warehouse staff, fulfillment partners, and overseas support teams to help keep operations running efficiently and ensure issues are handled quickly and effectively.
Key Responsibilities
Operations and Office Coordination
  • Coordinate day-to-day operational activities across departments
  • Work closely with the COO and warehouse team to ensure smooth operational execution
  • Monitor task completion and follow-up across internal and overseas teams
  • Maintain organization, reporting, and operational accountability
  • Help improve internal workflows and operational efficiency
Marketplace Operations Support
  • Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg
  • Monitor listings, inventory, order issues, and account notifications
  • Help resolve operational issues including claims, reimbursements, shipment problems, and account-related escalations
  • Coordinate with fulfillment and customer service teams to resolve operational bottlenecks
Reporting and Administrative Support
  • Prepare operational and marketplace reports for management
  • Track inventory, shipment, and operational performance issues
  • Maintain organized records and task tracking systems
  • Assist leadership with operational projects and process improvements
Qualifications
  • Previous experience in office management, operations coordination, administrative management, or similar roles
  • Strong organizational and multitasking skills
  • Excellent communication and follow-through
  • Ability to manage priorities in a fast-paced environment
  • Strong attention to detail and problem-solving ability
  • Comfortable working closely with warehouse and operations teams
  • Experience coordinating remote or overseas teams is a plus
  • Proficiency with Excel or Google Sheets
  • Ecommerce or marketplace experience is preferred but not required
What We Are Looking For
We are looking for someone who:
  • Takes ownership of responsibilities
  • Stays organized under pressure
  • Communicates clearly and professionally
  • Follows through consistently
  • Can help keep operations running efficiently without constant supervision
Marketplace skills can be taught. Reliability, organization, and operational discipline cannot.
Why Join Us
  • Opportunity to grow within a rapidly expanding ecommerce company
  • Work directly with leadership and operations teams
  • Fast-paced and collaborative environment
  • Long-term growth opportunity
  • Competitive compensation based on experience