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Ecommerce Customer Support Associate Jobs (NOW HIRING)

The E-Commerce Customer Experience Manager in this role is responsible for supporting and directly supervising the Ecommerce customer service team lead and representatives. RESPONSIBILITIES * Lead e ...

This leader will oversee core functions E-Commerce and Customer Support, ensuring each team works together to deliver an exceptional customer experience while driving operational excellence and ...

This leader will oversee core functions E-Commerce and Customer Support, ensuring each team works together to deliver an exceptional customer experience while driving operational excellence and ...

E-commerce Customer Service Associate

Doral, FL · On-site

$13.75 - $19.25/hr

The Miami HEAT Retail Online team is seeking to hire an E-Commerce Customer Service Representative ... Education and/or Experience Associate's degree or equivalent from a 2-year college or technical ...

Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. * Join a ... Best-in-class learning and development support from day one, including access to our in-house Mars ...

eCommerce CSR

Sandy, UT · On-site

$18/hr

This role supports Wasatch Rx's online business partnerships through purchasing, order management, customer service, and eCommerce platform management. The eCommerce department functions as a smaller ...

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Ecommerce Customer Support Associate information

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How much do ecommerce customer support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ecommerce customer support associate in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are popular job titles related to Ecommerce Customer Support Associate jobs?

For Ecommerce Customer Support Associate jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Customer Support Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, and 12% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

OK4WD Ecommerce Customer Support Specialist - Off-Road & Overland Gear

Stewartsville, NJ • On-site

OK4WD
11 - 50 employees

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago


Job description

OK4WD is seeking a dedicated Ecommerce Customer Support Specialist who can provide essential support to our ecommerce team and enhance our customer satisfaction as we continue to grow. We are one of the leading offroad and overland ecommerce retailers in the nation based in Stewartsville, NJ.As an Ecommerce Customer Support Specialist, you'll be the first point of contact for our customers-online, over the phone, and via email. You'll play a key role in providing support, answering questions, and guiding customers through their online purchase experience. While previous customer support experience is a bonus, it's not required. As long as you have a passion for taking care of people, we can teach you the rest.Responsibilities include:Ensure high levels of customer satisfaction by providing excellent pre and post-sales supportProcess orders from ecommerce website, phone, and emailsRespond to basic customer queries through phone, email, and online chatUpdate customer records in the company databasePerform other duties as requiredJob Requirements:Extroverted individual who enjoys interacting with customersInterest in the automotive and off-road industries a plusExperience with BigCommerce a plusKnowledge of Microsoft Office Suite particularly Excel a plusAbility to quickly learn new technologies such as CRM, POS, and web based systemsComfort with a fast paced environment and multitasking a mustOutstanding verbal, written, and interpersonal skillsGood team workerMust be detail oriented and responsibleMust have ability to accept constructive feedbackFluent in Spanish a plusBenefits we offer:Generous 401k match.Paid Time OffHeavily Subsidized Individual Health Insurance.Dental and Vision Insurance.Employee Discounts on Parts.Phone and Mileage Reimbursement.Wellness Reimbursement.Paid Holidays.A Family Atmosphere and Positive Work Environment.Interested? Don't wait, apply now and let's explore this adventure together!#jobopening #hiring #salesrepresentative #offroad #adventure #jobsearch #careeropportunity