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Ecommerce Associate Jobs in Boston, MA (NOW HIRING)

Albertsons

eCommerce General Duty Clerk

Cohasset, MA · On-site

$17 - $20.75/hr

Helping customers and fellow associates gives you energy. Smiling and making others smile is your favorite. You are eager & willing to learn. Being a part of your community matters. Why you will ...

J.Jill

Director, Copy

Quincy, MA

$154K - $190K/yr

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

J.Jill

Director, Copy

Quincy, MA

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

J.Jill

Director Copy

Quincy, MA · On-site

$154K - $190K/yr

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

512Financial

Manager - Warehouse

Westborough, MA · On-site

This role leads a team of 4-6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce ...

512 Financial

Manager - Warehouse

Westborough, MA · On-site

This role leads a team of 4-6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce ...

Sato Inc

Data Entry & Fulfillment Associate

Norwell, MA · On-site

$20/hr

We are looking for a highly organized Data Entry & Fulfillment Associate to manage the end-to-end ... Experience: 2+ years in logistics, warehouse coordination, or e-commerce fulfillment. * Tech Savvy:

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Boston, MA

Ecommerce Associate information

See Boston, MA salary details

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How much do ecommerce associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ecommerce associate in Boston, MA is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.45 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Boston, MA?

The most popular types of Ecommerce jobs in Boston, MA are:

What are popular job titles related to Ecommerce Associate jobs in Boston, MA?

For Ecommerce Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Boston, MA look for?

The top searched job categories for Ecommerce Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Ecommerce Associate jobs?

Cities near Boston, MA with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,897 per year, or $21.6 per hour.

eCommerce General Duty Clerk

Albertsons

Cohasset, MA • On-site

$17 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,158 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores

Job description

Click here to see - A Day in the Life - In Store Shopper


A Day in the Life:

As the In-Store Shopper you will have the opportunity to be the best and select "the best of the best" for our online shoppers. To be successful in the position, you must take pride in your work, care about what is selected for our customers, and be quick on your feet to determine substitute products, if need be. The In-Store Shopper not only helps our online customers but those in our store as well. You'll gain additional experience through other departments too - when the online orders are slow, you'll get to spend time helping in other areas - talk about learning & growth opportunities! If you have smiles to share, we'd love to have you on our team.

What you bring to the table:

         You take pride in the work you do, whether big or small.

         You enjoy a team-based, fast-paced environment.

         You agree that food is central to all our lives.

         You are flexible to work in varying departments as needed.

         Helping customers and fellow associates gives you energy.

         Smiling and making others smile is your favorite.

         You are eager & willing to learn.

         Being a part of your community matters.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. As friendly, enthusiastic people who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.

We also provide a variety of benefits including:

         Diverse & Inclusive Work Culture

         Competitive Wages

         Access to up to 50% of your earned wages before payday, via our partnership with Stream

         Flexible work schedules

         Associate discounts

         Leaders invested in your training, career growth & development

         Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

         Vacation / Paid Time Off

Our Values

         We put people first

         We are customer-driven

         We value different perspectives

         We raise the bar

         We act as owners

         We are one team

         We build belonging

         We are committed to a healthy future

Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:


Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays and retirement benefits (pension and/or 401(k) eligibility).  This is an entry level position with advancement opportunity. Applications are accepted on an on-going basis.

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