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Ecommerce Associate Jobs in Boston, MA (NOW HIRING)

47 Brand, LLC

Associate, Site Merchandiser

Westwood, MA · On-site

$65K - $70K/yr

... Associate Site Merchandiser supports the day-to-day execution of the online merchandising ... This role partners cross-functionally with merchandising, marketing, creative, and e-commerce teams ...

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Ecommerce Associate information

See Boston, MA salary details

$11

$21

$35

How much do ecommerce associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for ecommerce associate in Boston, MA is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $22.40 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Boston, MA?

The most popular types of Ecommerce jobs in Boston, MA are:

What are popular job titles related to Ecommerce Associate jobs in Boston, MA?

For Ecommerce Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Boston, MA look for?

The top searched job categories for Ecommerce Associate jobs in Boston, MA are:

What cities near Boston, MA are hiring for Ecommerce Associate jobs?

Cities near Boston, MA with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Boston, MA as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $44,764 per year, or $21.5 per hour.

E-Commerce Store Shopper

Wellesley, MA • On-site

Roche Bros Supermarkets
See more jobs at Roche Bros Supermarketsexternal

$15 - $17.90/hr

Part-time

Posted 21 days ago

Job description

Overview

To shop multiple orders within a given time frame while giving the customer the best product we have to offer.  Responsible for product handling and appropriate storage until deliver, all while maintaining great customer service.

Minimum Qualifications
  • Must possess the ability to handle multiple orders within a given time frame.
  • Must demonstrate basic computer knowledge with willingness to learn.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.
Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Treat customers and associates in a courteous and friendly manner.
  • Commit to the "Golden Rule" and work with other associates to build a strong E-Commerce team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Coordinate orders and delivery with shopping manager.
  • Work efficiently and at an acceptable pace.
  • Handle each picked transaction in an efficient and organized manner, assuring that each item is the finest and freshest the store has to offer.
  • Master the store layout for efficient picking procedures.
  • Pick, store, label products correctly, and arrange totes for easy access and proper delivery.
  • Works carefully to reduce shrink and damage of merchandise.
  • Retrieves and fills customers' orders accurately and on time.
  • Properly handle and maintain all computer hardware.
  • Notifying the shopping manager of customer comments and complaints, security problems, incorrect prices and errors or problems with UPC codes and products problems (damages or out of stock).
  • Follow proper hand washing, good sanitation, food storage and handling procedures, along with cleaning department equipment and tools.
  • Maintain a neat personal appearance including proper uniform and dress code.
  • Practice the "Cleaner's Creed" and proper sanitation procedures.
  • Practice careful product handling and proper temperature storage of every product picked.

Secondary Job Functions:

  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties assigned by management.
Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, reaching a waist or overhead, and stooping.  

34-66% (F) Frequently

Standing or walking on tile or concrete, handling fingering, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Hand held computer, electronic scale, totes.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and may include exposure to cold temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

Employment Type: PART_TIME

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