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Ecommerce Associate Jobs in Andover, MA (NOW HIRING)

PGA TOUR Superstore

Logistics Associate

Natick, MA

$18.75 - $25.50/hr

Duties also include maintaining a clean, safe environment, executing price changes, and prepare eCommerce orders for shipping. Logistics Associates will also handle customer returns, stay updated on ...

PGA TOUR Superstore

Logistics Associate

Natick, MA · On-site

$18.75 - $25.50/hr

Duties also include maintaining a clean, safe environment, executing price changes, and prepare eCommerce orders for shipping. Logistics Associates will also handle customer returns, stay updated on ...

Georgio's Liquors

Sales Associate / Store Clerk

Waltham, MA · On-site

$16.25 - $18.75/hr

Join the Georgio's Liquors Team as a Sales Associate/Store Clerk! Are you enthusiastic, self ... Contributing to E-commerce Excellence : Help prepare online orders for pick-up and delivery.

RUE GILT GROUPE

Associate Buyer - Men's

Boston, MA · On-site

$68K - $72K/yr

Associate Buyer - Men's Location: New York or Boston; Hybrid (2 days in the office required ... e-commerce events. * Mentor and manage junior team members (such as Assistant Buyers and Analysts ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Andover, MA

Ecommerce Associate information

See Andover, MA salary details

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How much do ecommerce associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ecommerce associate in Andover, MA is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.96 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Andover, MA?

The most popular types of Ecommerce jobs in Andover, MA are:

What are popular job titles related to Ecommerce Associate jobs in Andover, MA?

For Ecommerce Associate jobs in Andover, MA, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Andover, MA look for?

The top searched job categories for Ecommerce Associate jobs in Andover, MA are:

What cities near Andover, MA are hiring for Ecommerce Associate jobs?

Cities near Andover, MA with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,858 per year, or $20.1 per hour.

Senior Manager Digital Experience - Site Category Management

Staples Advantage Canada

Framingham, MA • On-site

$120 - $180/hr

Other

Retirement, PTO

Posted 4 days ago

Key responsibilities

  • Lead the digital experience and business performance for a key category, driving conversion, revenue, margin, and customer engagement.

  • Develop and execute category digital strategies and roadmaps, securing alignment and buy-in from senior leadership.

  • Partner closely with Merchandising, Marketing, Product, UX, Content, Analytics, and Technology teams to deliver a best-in‑class customer experience.

Job description

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

The Digital Experience team is responsible for delivering best-in-class online shopping experiences across Staples’ B2B and B2C digital channels. Partnering closely with Merchandising, Marketing, Product, UX, Content, Analytics, and Technology teams, the organization is focused on driving digital growth, improving customer experiences, and optimizing category performance through data-driven decision making and continuous innovation.

The Senior Manager, Digital Experience – Site Category Management is responsible for leading the digital experience and business performance for a key category across Staples.com. This role serves as the digital business owner for the category, driving site experience, conversion, sales, margin, and customer engagement. The Senior Manager will develop category strategies and roadmaps, leverage customer and performance data to identify opportunities, and partner closely with Merchandising and cross-functional teams to execute growth initiatives. This position requires a strong blend of ecommerce expertise, digital merchandising experience, strategic thinking, analytical skills, and people leadership.

What you’ll be doing:
  • Lead the digital experience and business performance for a key category, driving conversion, revenue, margin, and customer engagement.
  • Develop and execute category digital strategies and roadmaps, securing alignment and buy-in from senior leadership.
  • Partner closely with Merchandising, Marketing, Product, UX, Content, Analytics, and Technology teams to deliver a best-in‑class customer experience.
  • Utilize web analytics, customer insights, and performance data to identify opportunities and drive business growth.
  • Drive go‑to‑market activation and execution for major category initiatives and seasonal events.
  • Influence product roadmaps and define business requirements that improve site capabilities and customer experience.
  • Identify, prioritize, and execute opportunities for innovation, optimization, and category growth.
  • Influence testing and experimentation roadmaps to improve conversion and site performance.
  • Develop executive‑level communications, presentations, and business recommendations.
  • Manage competing priorities and balance requests across multiple merchant and stakeholder groups.
  • Lead, coach, and develop a team of Digital Experience associates while fostering a culture of accountability, collaboration, and results.
What you bring to the table:
  • Strong ecommerce and digital merchandising experience with a deep understanding of customer shopping behaviors.
  • Proven ability to develop and execute digital strategies that drive measurable business results.
  • Strong analytical mindset with a passion for leveraging data to inform decisions and identify growth opportunities.
  • Experience influencing stakeholders and driving results in highly matrixed organizations.
  • Ability to work effectively at both strategic and tactical levels.
  • Excellent project management and prioritization skills with the ability to manage multiple initiatives simultaneously.
  • Strong communication and presentation skills with experience engaging senior leaders.
  • Collaborative leadership style with the ability to influence without direct authority.
  • Entrepreneurial mindset with a strong sense of ownership and accountability.
  • Passion for coaching, developing, and growing team members.
What’s needed - Basic Qualifications:
  • Bachelor’s degree or equivalent experience.
  • 8+ years of progressive digital, ecommerce, digital merchandising, customer experience, or related experience.
  • Experience leading a team.
  • Experience driving digital business performance and customer experience initiatives.
  • Strong digital merchandising experience and understanding of ecommerce best practices.
  • Experience working with senior leaders and cross-functional stakeholders.
  • Proven ability to influence and coordinate across highly matrixed organizations.
  • Strong analytical and data‑driven decision‑making skills.
  • Proficiency with Microsoft 365 applications, including strong Excel and PowerPoint skills.
What’s needed - Preferred Qualifications:
  • Experience managing technology or consumer product categories.
  • Experience with web analytics and digital performance measurement tools, including Adobe Analytics.
  • Experience with content management systems such as Bloomreach or similar platforms.
  • Experience with Power BI or other business intelligence tools.
  • Experience using AI tools to improve productivity and business outcomes.
  • Experience leading testing and optimization initiatives, including A/B testing.
  • Experience partnering closely with Merchandising organizations in a retail or ecommerce environment.
  • Experience developing category roadmaps, business cases, and executive presentations.
We Offer:
  • Inclusive culture with associate‑led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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