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Ecommerce Associate Jobs in Andover, MA (NOW HIRING)

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The Store Manager, eCommerce is responsible for managing the day-to-day operations and overall performance of west coast artists' and labels' eCommerce stores. This role works cross-functionally with ...

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Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

Director, Copy

Quincy, MA · On-site

$154K - $190K/yr

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

Director Copy

Quincy, MA · On-site

$154K - $190K/yr

Collaborates with C-suite Execuitives, Brand Marketing, Merchandising and Ecommerce leaders in ... Generous associate discount; group discounts on auto, pet and homeowner insurance. * Discount ...

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Ecommerce Associate information

See Andover, MA salary details

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How much do ecommerce associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ecommerce associate in Andover, MA is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Andover, MA? The most popular types of Ecommerce jobs in Andover, MA are:
What cities near Andover, MA are hiring for Ecommerce Associate jobs? Cities near Andover, MA with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,858 per year, or $20.1 per hour.

E-Commerce Associate(Shopify)

Della Infotech Inc.

Cambridge, MA • On-site

$30 - $32/hr

Contractor

Medical

Posted 2 days ago

New

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Job description

Job description:


The Store Manager, eCommerce is responsible for managing the day-to-day operations and overall performance of west coast artists' and labels' eCommerce stores. This role works cross-functionally with internal teams and external partners to execute daily product activations, new store launches, and the timely receipt and fulfillment of customer orders.


Key Responsibilities:


Manage the day-to-day operations of 60+ eCommerce stores for artists and labels.

Serve as the primary support resource for the Senior Store Manager, eCommerce, and assist additional west coast label rosters as needed.

Set up and launch new artist and label stores, as well as new product releases.

Update and maintain product information, including titles, descriptions, images, and other content within the eCommerce platform.

Integrate third-party applications and sales channels to support print-on-demand fulfillment and additional revenue opportunities.

Create product and shipping discounts and execute store-wide promotional events.

Ensure storefront merchandising, taxonomy, and functionality are optimized to deliver an excellent customer experience.

Coordinate the timely distribution of digital music for artists and labels.

Monitor inventory levels and coordinate product restocks as needed.

Collaborate with marketing, technology, and creative services teams to execute key campaigns across storefronts.

Partner with logistics, order management, and fulfillment teams to ensure timely product delivery and order fulfillment.

Maintain positive working relationships with labels, partners, and third-party vendors.

Work closely with the customer service team to communicate store updates, product delays, quality issues, and other relevant information to support an excellent customer experience.

Analyze weekly inventory and sales reports and provide updates to clients as needed.

Use inventory and sales data to recommend storefront enhancements that improve revenue, conversion rates, and other key performance indicators (KPIs).

Monitor, validate, and submit weekly chart reporting data for album scans.

Review data warehouse reports to investigate and resolve order and fulfillment issues.

Troubleshoot and resolve both backend and frontend eCommerce issues as they arise.

Be available outside of normal business hours when required.

Company Description

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.


Della Infotech logo

About Della Infotech

Sourced by ZipRecruiter

Della Infotech Inc is in the staffing business for 10 years. Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50+ happy clients all over US and Canada including Fortune 500 corporations.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2012

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