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Ecommerce Associate Jobs in Wisconsin (NOW HIRING)

Menard, Inc

Fraud Prevention Representative

Eau Claire, WI · On-site

$15.25 - $19.75/hr

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders ... associates. · Work with Menards Security Team, Merchandising, and Operations teams and stores to ...

Quovis, Inc.

Marketing Manager

Racine, WI · On-site

Collaborate cross-functionally with ecommerce, retail, operations, and customer experience teams to align messaging and timing * Directly manage, coach, and develop a marketing associate, setting ...

Goodwill of Central & Southern Indiana

$11/hr

Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer ... Directs all higher-level questions to the appropriate associate or manager. * Maintains cleanliness ...

Quovis, Inc.

Marketing Manager

Racine, WI

Collaborate cross-functionally with ecommerce, retail, operations, and customer experience teams to align messaging and timing * Directly manage, coach, and develop a marketing associate, setting ...

SILVER STAR BRANDS INC

Full Stack Web Developer

Oshkosh, WI · On-site

$65K - $75K/yr

At Silver Star Brands, you'll have the opportunity to work on public-facing eCommerce websites that ... Associate's Degree or equivalent work experience (ideally 3-5 years) * Demonstrated skills in ...

New

Menards

Fraud Prevention Representative

Eau Claire, WI · On-site

$15.25 - $19.75/hr

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders ... associates. • Work with Menards Security Team, Merchandising, and Operations teams and stores to ...

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Ecommerce Associate information

See Wisconsin salary details

$10

$20

$33

How much do ecommerce associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ecommerce associate in Wisconsin is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Wisconsin? The most popular types of Ecommerce jobs in Wisconsin are:
What job categories do people searching Ecommerce Associate jobs in Wisconsin look for? The top searched job categories for Ecommerce Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Ecommerce Associate jobs? Cities in Wisconsin with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,713 per year, or $20.1 per hour.

Fraud Prevention Representative

Menard, Inc

Eau Claire, WI • On-site

$15.25 - $19.75/hr

Other

Retirement, PTO

Posted 21 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 975 frontline employees who took The Breakroom Quiz

11th of 51 rated home improvement retailers

Job description

Why work for Menards?

  • Profit Sharing & 401k, paid vacations and holidays
  • Highly collaborative work environment
  • On-Campus coffee shop/Cafeteria with Live music!
  • Team member discount

POSITION SUMMARY:

The E-commerce Fraud Prevention Representatives are immediately responsible for reviewing orders for potentially fraudulent activity on Menards.com or through our online or integrated systems. 

PRIMARY RESPONSIBILITIES:

·         Performs fraud review for any orders that are designated for review within our systems.

·         Review of flagged accounts using resources to mitigate risks.

·         Ability to determine if transactions are legitimate and should be processed or if they are fraudulent and should be cancelled and refunded, stopped from shipment or transit.

·         Approve any orders that are legitimate in a timely manner so these orders are not delayed in shipping.

·         Mark any fraudulent orders in our systems for further review/reject upon identifying the fraudulent orders along with associated order metrics to prevent associates.

·         Work with Menards Security Team, Merchandising, and Operations teams and stores to coordinate our efforts to prevent fraud online and in Menard stores.

·         Report on fraud trends on a weekly basis to the E-Commerce Fraud Prevention Team Lead

·         Maintain a zero false-positive on mitigation and low chargeback balance stemming from reviewed orders

·         Utilize Menards provided programs, third party software and external websites.

·         Need to be able to work independently to resolve minor issues and know when to escalate to involve E-Fraud Prevention Team Lead and/or E-Commerce General Manager.

·         Respond to fraud related issues including emails and telephone calls.

·         Ability to train Guest Service Representatives to be aware of potential fraudulent inquiries and or transactions.

·         Other duties as assigned by the E-Commerce General Manager and E-Commerce Fraud Prevention Team Lead

What Menards employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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