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Ecommerce Associate Jobs in Virginia (NOW HIRING)

Aprio

Onboarding Accounting Associate

Arlington, VA · On-site +1

Aprio's Client Accounting Services Technology & Ecommerce team is looking for anOnboarding Accounting Associate to join their growing team. We are a team of highly skilled accountants that work in a ...

AutoNation

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...

Musictoday II, LLC

Warehouse Associate

Crozet, VA

$15/hr

Musictoday is looking for Warehouse Workers/Associates for day shift. Opportunities for extra hours ... Musictoday is the preferred end-to-end eCommerce provider for a roster of over 500 clients in the ...

New

Musictoday II, LLC

Warehouse Associate

Crozet, VA · On-site

$15 - $15.01/hr

Musictoday is looking for Warehouse Workers/Associates for day shift. Opportunities for extra hours ... Musictoday is the preferred end-to-end eCommerce provider for a roster of over 500 clients in the ...

New

Musictoday II, LLC

Warehouse Associate

Crozet, VA · On-site

$15/hr

Musictoday is looking for Warehouse Workers/Associates for day shift. Opportunities for extra hours ... Musictoday is the preferred end-to-end eCommerce provider for a roster of over 500 clients in the ...

New

Musictoday II, LLC

Warehouse Associate

Crozet, VA · On-site

$15/hr

Musictoday is looking for Warehouse Workers/Associates for day shift. Opportunities for extra hours ... Musictoday is the preferred end-to-end eCommerce provider for a roster of over 500 clients in the ...

Radial

Be Seen First

Distribution Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... a team of associates accountable to standards of safety, quality, and productivity.

Radial

Be Seen First

Operations Supervisor

Martinsville, VA · On-site

$65K - $75K/yr

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers ... a team of associates accountable to standards of safety, quality, and productivity.

Kroger

Online Grocery Pick-Up Clerk

Roanoke, VA · On-site

$14.75 - $17.50/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

Kroger

Online Grocery Pick-Up Clerk

Portsmouth, VA · On-site

$13.75 - $16.25/hr

E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Virginia

Ecommerce Associate information

See Virginia salary details

$10

$19

$32

How much do ecommerce associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for ecommerce associate in Virginia is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Virginia? The most popular types of Ecommerce jobs in Virginia are:
What are popular job titles related to Ecommerce Associate jobs in Virginia? For Ecommerce Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Virginia look for? The top searched job categories for Ecommerce Associate jobs in Virginia are:
What cities in Virginia are hiring for Ecommerce Associate jobs? Cities in Virginia with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,972 per year, or $19.7 per hour.
Area Manager- E-commerce-Sun-Wed, Night Shift

Area Manager- E-commerce-Sun-Wed, Night Shift

Kane is Able

Henrico, VA

$63K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

ID Logistics rating

6.3

Company rating: 6.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

292nd of 355 rated logistics

Job description

About Us:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Position Overview

The Area Manager is responsible for leading and developing a team of front-line associates and team leads while driving operational excellence within assigned warehouse functions in a fast-paced fulfillment and distribution environment. This role owns daily execution of safety, quality, productivity, and customer service objectives, ensuring operational goals are consistently achieved while fostering a culture of accountability, engagement, and continuous improvement.

The Area Manager serves as a hands-on leader who spends significant time on the warehouse floor coaching teams, monitoring performance, removing barriers, and driving process adherence. This individual leverages data, operational metrics, and problem-solving skills to optimize workflows, improve productivity, and deliver a best-in-class customer experience.

The ideal candidate thrives in a high-volume fulfillment environment, demonstrates strong leadership capabilities, and has experience supporting e-commerce, omnichannel, or direct-to-consumer (DTC) operations where speed, accuracy, and customer satisfaction are critical. This individual is passionate about developing talent while delivering measurable business results through data-driven decision-making and continuous improvement.

This position follows all corporate and site-specific Good Manufacturing Practices (GMPs) and actively promotes a strong safety and compliance culture.

Work Location:Henrico, VA

Work Schedule:Sunday-Wednesday | 7:00 PM - 5:30 AM

Compensation/Benefits:Attractive annual salary of $63,000-$75,000 plus bonus opportunity, with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.

Key Responsibilities

  • Lead and oversee daily operations within assigned inbound, outbound, fulfillment, or distribution functions to ensure safe, efficient, and customer-focused execution
  • Drive performance against key operational metrics including safety, quality, productivity, cost, throughput, labor utilization, and on-time customer delivery
  • Lead operations within a fast-paced e-commerce and fulfillment environment, ensuring customer orders are processed accurately, efficiently, and on time while meeting service-level agreements (SLAs)
  • Manage, coach, and develop front-line associates and team leads, creating a high-performance culture focused on accountability, engagement, and continuous learning
  • Conduct daily shift huddles, floor walks, and operational reviews to communicate priorities, identify risks, and ensure execution of standard work
  • Monitor workflow, staffing plans, and labor allocation to optimize operational performance and support changing business demands during peak and ramp periods
  • Utilize data and performance metrics to identify opportunities, investigate root causes, eliminate process bottlenecks, and implement sustainable corrective actions
  • Partner with Operations Managers, Industrial Engineering, and Continuous Improvement teams to drive productivity gains, process standardization, and operational excellence initiatives
  • Champion a safety-first culture by ensuring compliance with all company policies, safety standards, GMP requirements, and regulatory guidelines
  • Support talent development through coaching, performance management, succession planning, and leadership development activities
  • Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement
  • Lead execution during peak volume periods, operational ramp-ups, and new customer implementations while maintaining service and productivity expectations
  • Collaborate cross-functionally with Human Resources, Safety, Maintenance, Quality, and Site Leadership teams to resolve issues and improve overall site performance
  • Serve as an escalation point for operational challenges and take ownership of delivering timely, effective solutions that support customer commitments
  • Promote a culture of operational discipline, customer obsession, and continuous improvement throughout the shift

Preferred Qualifications

  • Experience leading teams in a high-volume e-commerce, omnichannel, direct-to-consumer (DTC), retail distribution, or fulfillment center environment
  • Experience managing operational metrics such as productivity, throughput, order cycle time, quality, labor utilization, and customer service performance
  • Experience with Warehouse Management Systems (WMS), labor management tools, and data-driven process improvement initiatives
  • Demonstrated ability to lead through peak volume periods, rapid growth, and changing customer demands
  • Strong analytical, problem-solving, and decision-making skills with the ability to translate data into actionable results
  • Bachelor's degree preferred or equivalent combination of education and operational leadership experience

This position is not eligible for sponsorship.

Minimum Qualifications
  • High school diploma or GED required
  • 2-5+ years of leadership experience in warehouse, distribution, fulfillment, logistics, manufacturing, or e-commerce operations
  • Experience leading hourly associates in a fast-paced, metrics-driven environment
  • Strong understanding of operational KPIs, labor productivity, quality, safety, and customer service metrics
  • Proven ability to lead teams, drive accountability, and deliver operational results
  • Experience with process improvement, root cause analysis, and standard work
  • Strong communication, organizational, and problem-solving skills
Preferred Qualifications
  • 3PL experience

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