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Ecommerce Associate Jobs in Virginia (NOW HIRING)

Kroger

E-Commerce Supervisor

Virginia Beach, VA · On-site

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Mechanicsville, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Yorktown, VA

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Smithfield, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Lexington, VA

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Daleville, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Henrico, VA

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for ecommerce associate in Virginia is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The job may require multitasking, attention to detail, and working under deadlines, which can contribute to stress levels. However, stress varies depending on the company, workload, and individual coping skills.
What are the most commonly searched types of Ecommerce jobs in Virginia? The most popular types of Ecommerce jobs in Virginia are:
What are popular job titles related to Ecommerce Associate jobs in Virginia? For Ecommerce Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Virginia look for? The top searched job categories for Ecommerce Associate jobs in Virginia are:
What cities in Virginia are hiring for Ecommerce Associate jobs? Cities in Virginia with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Virginia as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $40,972 per year, or $19.7 per hour.

E-Commerce Supervisor

Kroger

Virginia Beach, VA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Employer Description:
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What You’ll Receive From Us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page! 

Job Description:
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities:
  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
  • Perform responsibilities required of selectors and customer attendants as needed per company guidelines.
  • Train all functions and duties of the selector and customer attendant roles.
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
  • Assist with scheduling to meet operational and associates’ needs.
  • Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
  • Print and distribute order labels, including orders for perishable departments.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain level of supplies needed to perform necessary duties.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager.
  • Perform required opening and closing procedures.
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.
  • Provide feedback on team members daily performance and annual performance reviews.
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications:
MINIMUM:
  • Proven supervisory experience.
  • Ability to read shelf tags.
  • Basic knowledge of computers.
  • Excellent oral/written communication skills.
  • Basic math skills (i.e., counting, addition, and subtraction).
  • Self-directed, ability to execute projects with minimal supervision.

DESIRED:
  • Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience.