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Ecommerce Associate Jobs in Ontario (NOW HIRING)

Hersheys

Mgr eCommerce Media & Technology

Mississauga, ON · On-site

CA$96K - CA$121K/yr

This role will have direct responsibility of the Associate Manager, eCommerce Merchandising Accountabilities Retail Media: * Translate aligned Brand and Seasons strategies into tailored marketing ...

Bullseye North

Be Seen First

Warehouse and Receiving Associate

London, ON · On-site

CA$19 - CA$22/hr

We are seeking a proactive and detail-oriented Warehouse and Receiving Associate to join the ... Experience working in e-commerce environments. * Knowledge of firearms or having a firearms license.

Walmart

(CAN) Senior Counsel

Mississauga, ON · On-site

Strong experience advising on advertising, marketing, consumer protection, ecommerce and/or ... positive associate and customer experience for all. Creates a discipline and focus around ...

Global Payments

Business Solutions Associate

Toronto, ON · Hybrid

CA$50K - CA$55K/yr

We're looking for a Business Solutions Associate to join our ever evolving SME Sales team and help ... Experience with e-Commerce, card-not-present (CNP), omnichannel commerce, payment technologies, or ...

Harry Rosen, Inc.

Logistics Associate

Toronto, ON

CA$18.50 - CA$19.19/hr

Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates * Reply to OMNI Customer service emails * Ship re-balancing request * Manage all in-transit, shipping, E ...

AppLovin

Business Development Associate

Toronto, ON · On-site

... as e-Commerce / DTC, fintech, meal delivery, ride hailing, video streaming and more achieve ... Development Associate to join our fast-paced and expanding Consumer team. This is a unique ...

Marriott

Market Director of Sales

Ottawa, ON · On-site

Interfaces with the Regional Marketing & eCommerce team to review collateral and execute the ... associates and provides a return on investment to the owner and Marriott International. CANDIDATE ...

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Ecommerce Associate information

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Ontario?

The most popular types of Ecommerce jobs in Ontario are:

What job categories do people searching Ecommerce Associate jobs in Ontario look for?

The top searched job categories for Ecommerce Associate jobs in Ontario are:

What cities in Ontario are hiring for Ecommerce Associate jobs?

Cities in Ontario with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

E-Commerce Merchandise Operation Specialist

Richmond Hill, ON • Hybrid

Staples Canada ULC
See more jobs at Staples Canada ULCexternal

Full-time

Medical, Dental

Re-posted 15 days ago

Job description

Some of what you will do:

Under the direction of the Manager, this position is responsible for supporting and executing online merchandising and promotional initiatives, coordinating and executing print content for Staplesprint.ca flyers and catalogues and improving the online customer experience.  In addition, this position supports website enhancements and online merchandising system issues - troubleshooting issues that arise, identifying improvement opportunities and testing enhancements as they are introduced.

Specifically, You Will:

  • Support merchandising and marketing online and mobile promotional activity by setting up and maintaining pages. Working with affected parties to provide direction and determine the best approach based on defined business objectives.

  • Continually improve online promotional experience and execution by utilizing website enhancements, customer feedback/reviews, sales data, site metrics and other sources.

  • Maintain website product taxonomy. Working with SEO, search, analytics, content, UX and merchandising to ensure consistent execution and optimal customer experience.

  • Maintain homepage banners and navigation links for Eway.ca updating as needed to support changing business needs or strategies.

  • Support / represent Site Merchandising team for website and mobile enhancement projects, helping define requirements, test functionality and train team members on system changes.

  • Support merchandising strategy and maximize sales potential by utilizing website merchandising tools to drive attach, including but not exclusive to; Cross Sells, Upsells, Substitutes.

Some of what you need:

  • Completion of post-secondary education with focus on ecommerce or related experience.

  • Working knowledge of web site structure and functionality.

  • Experience with content management systems such as Contentful. 

  • Strong understanding of ecommerce software and platforms.

  • Strong analytic skills using Adobe analytics. 

  • 1-3 years of website operations management.

Physical demands/working conditions:

  • Office environment - Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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