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Ecommerce Associate Jobs in Michigan (NOW HIRING)

Kroger

e-COMMERCE/CLERK

White Lake, MI · On-site

$14 - $17.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

e-COMMERCE/CLERK

Brighton, MI · On-site

$14.75 - $18.50/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

e-COMMERCE/CLERK

Howell, MI · On-site

$14.50 - $18/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

e-COMMERCE/CLERK

Commerce Township, MI · On-site

$14 - $17.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

e-COMMERCE/CLERK

Commerce Township, MI · On-site

$14.75 - $18.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

e-COMMERCE/CLERK

Canton, MI · On-site

$14.50 - $18/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Inspect equipment and notify store e-Commerce supervisor or other store management of items in need ...

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Livonia, MI

Responsible for staffing the department and developing associates to achieve desire results ... Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of ...

New

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Jackson, MI

Responsible for staffing the department and developing associates to achieve desire results ... Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of ...

New

Kendall Group

Digital Commerce Manager

Portage, MI

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Develop and execute increased customer engagement, adoption, and satisfaction strategies across e ...

Kendall Group

Digital Commerce Manager

Portage, MI · On-site

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Develop and execute increased customer engagement, adoption, and satisfaction strategies across e ...

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Michigan

Ecommerce Associate information

See Michigan salary details

$9

$17

$28

How much do ecommerce associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for ecommerce associate in Michigan is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What jobs pay $10,000 a month without a degree?

Ecommerce associates typically do not earn $10,000 a month without significant experience or advanced skills. High-paying roles in e-commerce, such as digital marketing managers or online business owners, can reach that level, but they often require specialized knowledge, entrepreneurial effort, or certifications rather than formal degrees. Most jobs paying this amount are in sales, tech, or entrepreneurship, and may involve commission, bonuses, or ownership stakes.

What are the 4 types of e-commerce?

The four main types of e-commerce are Business-to-Consumer (B2C), where businesses sell directly to consumers; Business-to-Business (B2B), involving transactions between companies; Consumer-to-Consumer (C2C), where individuals sell to each other; and Consumer-to-Business (C2B), where consumers offer products or services to businesses. Ecommerce associates often work with platforms supporting these types, such as online marketplaces and retail websites.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an ecommerce job do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures smooth online transactions. They often use ecommerce platforms like Shopify or Amazon Seller Central and may analyze sales data to improve performance. Strong communication skills and familiarity with digital tools are important for this role.

What are the 7 C's of e-commerce?

The 7 C's of e-commerce are Customer, Content, Context, Commerce, Connection, Communication, and Conversion. These principles help e-commerce associates focus on customer needs, quality content, relevant context, seamless transactions, building relationships, effective communication, and optimizing sales conversions. Understanding these elements supports successful online retail operations and enhances the customer experience.
What are the most commonly searched types of Ecommerce jobs in Michigan? The most popular types of Ecommerce jobs in Michigan are:
What are popular job titles related to Ecommerce Associate jobs in Michigan? For Ecommerce Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Michigan look for? The top searched job categories for Ecommerce Associate jobs in Michigan are:
What cities in Michigan are hiring for Ecommerce Associate jobs? Cities in Michigan with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
STR MGMT/e-COMMERCE SUPERVISOR

STR MGMT/e-COMMERCE SUPERVISOR

Kroger

Saint Clair Shores, MI • On-site

Full-time

Posted 13 days ago

Job description

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

MINIMUM 
  • High School Diploma or GED
  • Any proven supervisory experience
  • Any prior experience in the selection and hiring process
  • Strong organization skills
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour
  • Proficient in Microsoft Office
  • Excellent oral/written communication skills
  • Strong leadership skills
DESIRED 
  • Bachelor's Degree
  • Any experience with and knowledge of Point of Sale (POS)
  • Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
  • Interview, select and hire candidates to staff the on-line shopping department
  • Meet the demands of product flow and create schedules according to guidelines
  • Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
  • Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
  • Train associates on all functions and duties of the order selector and customer attendant roles
  • Lead team in the planning, implementation and execution of e-Commerce's initiatives
  • Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
  • Assist in the analysis and response to the competitive landscape
  • Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
  • Execute best practices to determine appropriate substitutions in the event of an out of stock
  • Follow processes for streamlining collection of orders, products, checkouts and delivery
  • Report inventory issues such as out of stock items to department heads in a timely manner
  • Troubleshoot equipment and devices for e-Commence department
  • Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
  • Report all issues with item shelf allocation to division KOMPASS team
  • Monitor and control expenses for the department
  • Ensure preventative maintenance is being performed on all equipment in the department
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

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