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Ecommerce Administrative Assistant Jobs (NOW HIRING)

Zones

Director, eCommerce

Richardson, TX · On-site

... * Assist in driving Market Development Funds (MDF) and partner engagement to invest in Zones e ... Partner with Sales to position e-commerce capabilities as part of customer acquisition, retention ...

National Oak

Ecommerce Manager

Lakeland, FL · On-site

Help develop and monitor key performance metrics to evaluate the success of our ecommerce efforts and make data-driven decisions. * Assist in ecommerce operational activities such as order ...

Addison Group

eCommerce Coordinator

Charlotte, NC · Remote

$27 - $29/hr

Job Title: eCommerce Coordinator Location (City, State): Charlotte, NC Compensation: $27 - $29 / hr ... Support UX and A/B testing initiatives. * Assist with vendor product setup and maintenance.

Arthrex

eCommerce Specialist

Naples, FL · On-site

Essential Duties and Responsibilities: * Assist with PowerHeal digital campaign initiatives ... Partner with Sr Manager, eCommerce to identify areas of opportunity to enhance customer journey ...

MHI Brands

Be Seen First

Junior Accountant/Administrative Assistant - E- Commerce

Wichita, KS · On-site

$40K - $50K/yr

Reconcile e-commerce sales, deposits, fees, refunds, returns, and adjustments * Apply customer payments and research shortages, deductions, and chargebacks * Assist with accounts receivable, accounts ...

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Ecommerce Administrative Assistant information

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$11

$21

$31

How much do ecommerce administrative assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ecommerce administrative assistant in the United States is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does an ecommerce administrative assistant do?

An Ecommerce Administrative Assistant supports the daily operations of an online store or ecommerce business. Their responsibilities typically include managing product listings, processing orders, coordinating with suppliers and shipping partners, handling customer inquiries, and maintaining accurate records. They may also assist with inventory tracking, updating website content, and generating sales reports. The role often requires strong organizational skills, attention to detail, and proficiency with ecommerce platforms like Shopify or Amazon.

What are the key skills and qualifications needed to thrive as an ecommerce administrative assistant, and why are they important?

To thrive as an Ecommerce Administrative Assistant, you need strong organizational skills, attention to detail, and proficiency in data entry, often supported by experience in administrative roles or a related degree. Familiarity with ecommerce platforms (like Shopify or WooCommerce), order management systems, and productivity tools such as Microsoft Excel is typically required. Excellent communication, time management, and problem-solving abilities help you stand out in this role. These skills and qualities are crucial for ensuring smooth online store operations, accurate order processing, and responsive customer support.

What are some typical challenges faced by an ecommerce administrative assistant and how can they be addressed?

Ecommerce Administrative Assistants often manage multiple tasks simultaneously, such as order processing, inventory tracking, and customer service inquiries. A common challenge is keeping up with the fast pace of online sales cycles, especially during promotions or peak seasons. Staying organized through digital tools, setting clear priorities, and maintaining open communication with the sales, fulfillment, and marketing teams help address these challenges. Proactively seeking clarification and continuously updating process checklists can also make daily operations smoother and more manageable.

What is the difference between Ecommerce Administrative Assistant vs Customer Service Representative?

AspectEcommerce Administrative AssistantCustomer Service Representative
Primary RoleSupports online sales operations, manages orders, and handles administrative tasks related to ecommerce platforms.Assists customers directly, handles inquiries, and resolves issues related to products or services.
Required SkillsAdministrative skills, familiarity with ecommerce tools, basic data entry, and communication skills.Customer service skills, communication, problem-solving, and product knowledge.
Work EnvironmentOffice setting, remote work, or ecommerce warehouse environment.Call centers, retail stores, or remote customer support.
Common Industry UsageUsed in online retail, ecommerce companies, and digital marketplaces.Used across retail, service industries, and online businesses.

The Ecommerce Administrative Assistant primarily manages online sales operations and administrative tasks within ecommerce settings, while the Customer Service Representative focuses on assisting customers directly with inquiries and issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What cities are hiring for Ecommerce Administrative Assistant jobs?

Cities with the most Ecommerce Administrative Assistant job openings:

What states have the most Ecommerce Administrative Assistant jobs?

States with the most job openings for Ecommerce Administrative Assistant jobs include:

What are popular job titles related to Ecommerce Administrative Assistant jobs?

For Ecommerce Administrative Assistant jobs, the most frequently searched job titles are:

Infographic showing various Ecommerce Administrative Assistant job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,768 per year, or $21 per hour.

Ecommerce Marketplace Specialist

Valhalla, NY • On-site

MEYER DISTRIBUTING INC
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about MEYER DISTRIBUTING INCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Meyer Distributing rating

7.3

Company rating: 7.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Description

The Ecommerce Marketplace Specialist position assists in the daily operations of the ecommerce business, ensuring smooth and efficient handling of customer interactions, order fulfillment, and product support. The individual in this position will support multiple aspects of the ecommerce workflow, including customer service, supporting or assisting with projects, as well ensuring the completion of daily tasks. The individual performs all responsibilities with accuracy, professionalism, and attention to detail.


Preferred Experience for Ecommerce Marketplace Specialist:

  • Proven experience in e-commerce or online marketplace

Requirements for Ecommerce Marketplace Specialist:

  • Must be able to maintain an organized workspace
  • Good verbal and written communication skills
  • Skill in completing assignments accurately with attention to detail
  • A friendly and energetic personality with customer service focus
  • Must have the ability to understand and follow instructions

Benefits for Ecommerce Marketplace Specialist:

  • Medical
  • Vision
  • Dental
  • Disability
  • Life Insurance
  • 401K with Company Match
  • Paid Vacation
  • Paid Holidays
  • Personal Days Available
  • 20% Employee Discount
  • Casual Dress Code
  • Health Savings Account
  • Tuition Reimbursement Options Available

Ecommerce Marketplace Specialist duties include but are not limited to:

  • Respond to customer inquiries via email, phone, or chat in a timely and professional manner
  • Assist customers with order updates, troubleshooting, and general product information
  • Escalate complex issues to management when necessary
  • Track and manage product returns to ensure timely resolution
  • Collaborate with internal teams to ensure product data integrity
  • Add new products to the catalog, ensuring accuracy in descriptions, pricing, and images
  • Ensure all product information is accurate and up to date.
  • Identify areas of improvement & assist with project development to achieve team goals
  • Ability to work independently and manage multiple tasks
  • Assist with all other supervisor assigned tasks

What Meyer Distributing employees say

Pay

Benefits

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