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Ecobee Jobs (NOW HIRING)

American Vintage Home

HVAC Installer

Evanston, IL

$20 - $50/hr

... and Ecobee Soft Skills: · Demonstrate critical thinking and problem-solving abilities. · Communicate effectively with customers and team members. · Collaborate in a teamwork environment with ...

Porch

Be Seen First

Thermostat Installer

Sacramento, CA · On-site

$46/hr

Experience installing and replacing thermostats (including smart thermostats such as Nest, Ecobee, Honeywell, etc.) * Knowledge of low-voltage wiring and HVAC system compatibility * Reliable ...

Prosper

Residential HVAC Service Technician

Jackson, TN · On-site

Thermostat wiring, programming, and smart thermostat installation (Nest, Ecobee, Honeywell, etc.) * Filter changes, evaporator and condenser coil cleaning, drain line maintenance * Annual tune-up and ...

American Vintage Home

HVAC Installer

Evanston, IL · On-site

$50/hr

... Ecobee Soft Skills: • Demonstrate critical thinking and problem-solving abilities. • Communicate effectively with customers and team members. • Collaborate in a teamwork environment with ...

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Ecobee information

What is ecobee and what does the company do?

Ecobee is a technology company that designs and manufactures smart home devices, most notably smart thermostats. Their products help users control their home's temperature remotely, save on energy costs, and integrate with other smart home systems like Alexa and Google Assistant. Ecobee's thermostats use sensors and intelligent algorithms to optimize heating and cooling based on occupancy and weather. The company also offers other smart home solutions, such as security cameras and sensors, to enhance comfort, security, and energy efficiency in homes.

What is the difference between Ecobee vs HVAC Technician?

AspectEcobee
CredentialsTypically no formal credentials required; knowledge of smart thermostats helpful
Work EnvironmentPrimarily retail, online support, or installation settings
Industry UsageManufacturing, retail, customer support for smart home devices

While Ecobee focuses on designing and supporting smart thermostats, an HVAC Technician installs, repairs, and maintains heating, ventilation, and air conditioning systems. Ecobee roles often involve customer support or product development, whereas HVAC Technicians work directly with physical systems in various environments. Both roles require technical knowledge, but HVAC Technicians typically need certifications and hands-on experience, unlike Ecobee support or design roles.

What are some common challenges faced by ecobee customer support specialists, and how are they addressed within the team?

Ecobee Customer Support Specialists often encounter challenges such as troubleshooting complex smart home device issues, addressing connectivity problems, and assisting customers with varying levels of technical expertise. The team regularly collaborates through knowledge-sharing sessions and uses a centralized resource database to quickly find solutions. Support specialists also receive ongoing training to stay updated on new product features, which helps them provide clear and effective assistance to customers.

What are the key skills and qualifications needed to thrive as an ecobee technical support specialist?

To excel as an Ecobee Technical Support Specialist, you need a solid understanding of smart home technology, HVAC systems, and troubleshooting methods, typically supported by relevant experience or technical certifications. Familiarity with customer support platforms, ticketing systems, and connected device ecosystems like Wi-Fi and app integrations is essential. Strong communication, patience, and problem-solving abilities help you deliver effective customer service and resolve issues efficiently. These skills ensure customer satisfaction, swift problem resolution, and ongoing product reliability in a rapidly evolving tech environment.

What is an ecobee?

An Ecobee job typically refers to a position at Ecobee, a company known for its smart thermostats and home automation products. Employees at Ecobee work in various roles, including software development, customer support, marketing, and hardware engineering. Jobs at Ecobee often focus on sustainability, energy efficiency, and improving smart home technology. Working at Ecobee may involve collaborating on innovative projects that enhance home comfort and energy savings. The company values a culture of innovation and environmental responsibility.

More about Ecobee jobs

What job categories do people searching Ecobee jobs look for?

The top searched job categories for Ecobee jobs are:

Ecobee jobs near you
Infographic showing various Ecobee job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 42% Physical, 16% Hybrid, and 42% Remote job distribution.

Service Technician - Oil Burner - HVAC

Townsend Energy

Danvers, MA • On-site

$32 - $50/hr

Full-time

Medical, Dental, Life, PTO

Posted 19 days ago

Job description

Townsend Energy | Danvers, MA Founded in 1931, we are the local name you can depend on for energy and HVAC for residential and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!We value our employees and offer growth and versatility in your career by providing cross training in other fields and education and licensing programs.We are Hiring an Service Technician with experience servicing Oil Burners to be part of our residential team!Someone with exceptional experience troubleshooting and servicing residential and light commercial HVAC systems. Propane experience a plus!Company Benefits: Medical Insurance with company contribution for individuals and family; FSA and HSA optionsVision and Dental InsuranceBasic Life and AD&D InsuranceLong-Term Disability401k with company match80 hours of vacation; accrued40 hours of sick leave9 Paid Holidays, including floating holidaysEmployee Assistance ProgramOther supplemental insurance options availableWhat We Provide: Take home company vehicle & gas cardCompany uniforms, phone, and tabletCross-training available in gas, oil, propane, and HVACEducation and licensing program for oil, propane, and HVACWe are committed to not just providing jobs but careers for our employeesEquipment training is provided for Bosch, Ecobee, Fujitsu, Buderus, Carrier, etc., throughout the yearRelocation Assistance available for qualified applicantsShifts Available: 1st Shift | 7:30am - 4:00pm | Monday to Friday2nd Shift | 3:00pm - 11:00pm | Monday to FridayWeekends Only | 7:00am - 5:00pm | Saturday & SundayPay Rate:1st Shift | $32.00 to $45.00 + per hour, depending on individuals' capabilities2nd Shift | $38.00 - $50.00 per hour | must have oil & propane experienceWeekends Only | $32.00 - $40.00 per hour, depending on individuals' capabilitiesWhat You Will Be Doing: Service and maintenance on residential and light commercial HVAC equipmentWorking with oil, propane, natural gas, and electric HVAC systemsPropane and electric heating/air conditioning systems, heat pumps, ductless systems, and boilersExperience service /maintenance/ troubleshooting / repairing, a wide range of residential and light commercial equipment including oil & propaneProviding excellent customer serviceConsulting with and educating homeowners on systems and productsAbility to contact tech support with diagnostic questionsDaily use of tabletWhat We Are Looking For: Valid driver's license and insurable driving record4 + years of Oil Burner experienceEPA Universal Certification a plus! Experience consulting customers with repair and replacement decisionsAbility to read and interpret wiring diagrams and blueprintsExperience with service / maintenance on propane systems a plus!Able to lift up to 50 poundsCertificate from a HVAC Technical School desiredMA or NH Gas Licensed desired - we train!MA or NH Oil License desired - we train!Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.