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$10

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$79

How much do eastern time zone jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for eastern time zone in the United States is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $54.57 per hour, depending on experience, location, and employer.

What is the Eastern Time Zone?

The Eastern Time Zone (ET) is one of the time zones observed in the United States and parts of Canada, the Caribbean, and Central and South America. It is five hours behind Coordinated Universal Time (UTC-5) during standard time and four hours behind (UTC-4) during daylight saving time, referred to as Eastern Daylight Time (EDT). Major cities in the Eastern Time Zone include New York, Washington D.C., and Atlanta. This time zone is commonly used for business, broadcasting, and scheduling across the eastern part of North America.

What is the difference between Eastern Time Zone vs Customer Service Representative?

AspectEastern Time ZoneCustomer Service Representative
Primary RoleTime zone for scheduling and operationsJob position providing customer support
Work EnvironmentGeographically diverse, across regions observing Eastern TimeOffice or remote, in customer service settings
Required CredentialsNone specific; time zone awarenessHigh school diploma; communication skills
Industry UsageScheduling, operations, and regional coordinationCustomer service, call centers, retail

The Eastern Time Zone refers to a geographic region used for scheduling and regional coordination, while a Customer Service Representative is a job role within various industries. Understanding the time zone helps with scheduling and communication, whereas the role focuses on assisting customers. Both are essential in business operations but serve different functions.

How does working in the Eastern Time Zone impact collaboration with teams in other regions?

Working in the Eastern Time Zone often means collaborating with colleagues and clients located in different time zones, such as Central, Mountain, or Pacific. This can require flexibility in scheduling meetings and being mindful of time differences to ensure effective communication. Many organizations address this by establishing core hours that overlap across time zones, using digital collaboration tools, and clearly communicating availability. Adapting to these practices helps maintain productivity and fosters strong working relationships with remote teams.
More about Eastern Time Zone jobs
What job categories do people searching Eastern Time Zone jobs look for? The top searched job categories for Eastern Time Zone jobs are:
Eastern Time Zone jobs near you
Infographic showing various Eastern Time Zone job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $84,063 per year, or $40.4 per hour.
Commercial Insurance Account Manager (Eastern Time Zone)

Commercial Insurance Account Manager (Eastern Time Zone)

Insurance Office of America

Valrico, FL • On-site

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 15 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 261 rated insurance

Job description

Description

Job Description:

Title: Account Manager - Commercial Lines 

Fully Remote: candidates in Eastern Time Zones
Supporting: Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Seeking: construction / contractor experience & real estate experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 

 
Key Responsibilities: 

  • Technical Competence: Maintain technical competence and industry expertise. 

  • Team Leadership: Direct daily activities of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5 years of account management experience 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing; professional designation (CIC or equivalent) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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