Remote employee assistance program (EAP) jobs help provide counseling and support for clients, usually as a benefit they receive for working at a particular company. In this role, you may help the employee in any case you are assigned to, assist them with navigating other benefits options, and provide teletherapy or other services as needed. Most remote EAP jobs involve working with contractors instead of coworkers, so this job frequently involves using phones, email, or video chat systems to talk with clients. Some details of this job depend on the employer and the type of counseling or support services provided. For example, remote EAP workers who help companies with stressful work environments may help employees reduce their stress, while counselors for police in violent areas may help officers process upsetting situations.