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Eap Remote Jobs in Michigan (NOW HIRING)

... fully remote capacity. This role is responsible for managing business-to-business collections ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

... fully remote capacity. This role is responsible for managing business-to-business collections ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

Michigan (Remote), must reside in the state of Michigan Schedule: Monday-Friday 8:00 am-5:00 pm Pay ... EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the ...

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Eap Remote information

See Michigan salary details

$72.8K

$110.7K

$149K

How much do eap remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for eap remote in Michigan is $110,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What are remote EAP jobs?

Remote employee assistance program (EAP) jobs help provide counseling and support for clients, usually as a benefit they receive for working at a particular company. In this role, you may help the employee in any case you are assigned to, assist them with navigating other benefits options, and provide teletherapy or other services as needed. Most remote EAP jobs involve working with contractors instead of coworkers, so this job frequently involves using phones, email, or video chat systems to talk with clients. Some details of this job depend on the employer and the type of counseling or support services provided. For example, remote EAP workers who help companies with stressful work environments may help employees reduce their stress, while counselors for police in violent areas may help officers process upsetting situations.

How does working as a remote EAP counselor differ from an on-site role in terms of daily responsibilities and team collaboration?

As a remote EAP counselor, your daily responsibilities largely involve providing confidential support to clients via phone, video, or chat rather than in-person sessions. While you may have more flexibility with scheduling, it is crucial to maintain clear documentation and adhere to privacy protocols. Team collaboration typically occurs through virtual meetings and digital communication platforms, so strong communication skills and comfort with technology are essential. You may also spend more time coordinating with HR or management remotely to address workplace issues and support program initiatives.

What are the key skills and qualifications needed to thrive as a remote EAP counselor?

To thrive as a Remote EAP Counselor, you need a relevant master's degree (such as in counseling, social work, or psychology) and appropriate state licensure, along with experience in mental health assessment and counseling. Familiarity with telehealth platforms, EHR systems, and secure communication tools is typically required. Strong interpersonal skills, empathy, confidentiality, and the ability to build rapport virtually are crucial soft skills in this role. These competencies ensure effective support for employees, maintain client privacy, and allow for high-quality counseling services in a remote environment.

How to become an EAP remote provider online?

To become an EAP (Employee Assistance Program) remote provider, you typically need relevant mental health or counseling licensure, such as a master's degree in social work, counseling, or psychology, along with state-specific licensing. Additionally, gaining experience in mental health services, completing any required EAP-specific training, and having proficiency with telehealth platforms are important steps to provide remote EAP services legally and effectively.

What are the most commonly searched types of Eap jobs in Michigan?

The most popular types of Eap jobs in Michigan are:

What cities in Michigan are hiring for Eap Remote jobs?

Cities in Michigan with the most Eap Remote job openings:

Infographic showing various Eap Remote job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $110,720 per year, or $53.2 per hour.

Remote Experience Specialist - Limited Part Time

TRUE Community Credit Union

Jackson, MI โ€ข Remote

$19.35 - $22.76/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Remote Experience Specialist

Every member has a story. Join a team that's dedicated to helping people write their next chapter.

TRUE Community Credit Union is looking for a Limited Part-Time Remote Experience Specialist to join our team. If you enjoy helping people, solving problems, and creating meaningful experiences through technology, we'd love to meet you.

As a Remote Experience Specialist, you'll serve as the first point of contact for members across multiple remote channels. You'll assist with transactions, answer questions, provide financial guidance, and help members confidently navigate digital banking tools. Every interaction is an opportunity to build trust, strengthen relationships, and make a positive impact.

Pay & Benefits

  • $19.35 - $22.76 per hour based on experience beyond the requirements of the role and geographic location
  • Medical benefits, dental, and vision coverage
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Paid holidays, birthday time off, inclusion time, and volunteer time
  • 401(k) and employer-funded pension plan
  • Annual bonus reward program
  • TRUE Cares Paid Family Leave
  • Gym membership reimbursement
  • Tuition reimbursement

Schedule

Up to 26-29 hours per week, including:

  • Monday through Friday shifts beginning as early as 8:00 a.m. and ending around 5:15 p.m.
  • 2 to 3 Saturdays per month from 8:45 a.m. to 1:15 p.m.

What You'll Do

  • Deliver exceptional service through phone, chat, email, and Interactive Teller Machines (ITMs)
  • Assist members with deposits, withdrawals, transfers, loan payments, and account inquiries
  • Resolve member concerns with professionalism, empathy, and urgency
  • Educate members on digital banking services and self-service tools
  • Promote confidence and adoption of new technology solutions
  • Identify opportunities to improve members' financial well-being through products and services that meet their needs
  • Build strong relationships while navigating multiple systems and processes
  • Collaborate with team members and participate in ongoing training and development

What We're Looking For

  • High school diploma or GED required
  • 1-2 years of customer service experience required
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfort using technology and navigating multiple systems simultaneously
  • Basic personal finance knowledge
Preferred Qualifications
  • Previous financial institution experience
  • Bilingual in Spanish, Arabic, or another language

Why TRUE?

At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another. If you're looking for a rewarding opportunity with a purpose-driven organization, there's a place here for the TRUE you.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.