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Eap Counselor Jobs in Spring, TX (NOW HIRING)

Prelude Fertility

Medical Financial Counselor

Houston, TX · On-site

$17 - $22.25/hr

The Financial Counselor may be responsible for verifying insurance and providing financial ... Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional ...

CCRM Fertility

Patient Financial Counselor

Houston, TX · On-site

$22 - $25/hr

Employee Assistance Program (EAP) * Short-Term Disability * Flexible spending including Dependent ... The Patient Financial Counselor plays a vital role in in managing the financial aspects of patient ...

Quanta Services

Large Projects Counsel

Houston, TX · On-site

... to QISG's Group General Counsel or his designee. Its primary focus will be the review and ... Employee Assistance Program (EAP) * Professional Development * Tuition Assistance * Employee ...

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All JobsEap Counselor JobsEap Counselor Jobs in Spring, TX

Eap Counselor information

See Spring, TX salary details

$12

$17

$27

How much do eap counselor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for eap counselor in Spring, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an EAP counselor, and why are they important?

To thrive as an EAP Counselor, you need a background in counseling or psychology, typically with a relevant master's degree and licensure such as LPC, LCSW, or LMFT. Familiarity with case management software, mental health assessment tools, and crisis intervention protocols is essential. Strong interpersonal skills, active listening, empathy, and cultural sensitivity help build trust and effectively support clients facing personal or work-related challenges. These skills and qualifications are crucial for providing effective guidance, ensuring client well-being, and maintaining confidentiality in a workplace setting.

What is an EAP counselor?

An EAP Counselor is a mental health professional who provides support and guidance to employees through an Employee Assistance Program (EAP). Their primary role is to help employees address personal or work-related issues such as stress, substance abuse, family problems, or workplace conflict. EAP Counselors offer confidential short-term counseling, crisis intervention, and referrals to other resources when needed. They also may provide workshops and training sessions to promote mental well-being in the workplace.

What does an EAP counselor do?

The job of an EAP counselor involves the employee assistance program of a company or organization. Your job is to assist an employee with problems that can affect their performance in the workplace. In this role, you provide counseling to employees with physical or mental health issues and recommend specific treatments when appropriate. You may also help an employee who is facing other problems in their personal life. This job requires balancing two priorities: employee health and employer productivity. An EAP counselor often deals with different problems from day to day, so the ability to adapt to changing circumstances is essential to success.

What are some common challenges EAP counselors face when supporting employees from diverse backgrounds?

EAP Counselors often work with employees from a variety of cultural, socioeconomic, and professional backgrounds, which can present challenges in understanding unique perspectives and tailoring support accordingly. Building trust and rapport quickly is essential, as sessions are typically short-term and solution-focused. Counselors must stay adaptable, use culturally competent approaches, and remain aware of potential language barriers or differing attitudes toward mental health. Ongoing training and open communication within the EAP team can help navigate these complexities effectively.
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Eap Counselor jobs near you
Infographic showing various Eap Counselor job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $36,933 per year, or $17.8 per hour.

Medical Financial Counselor

Inception Fertility Corporate Services

Houston, TX

$17 - $22.25/hr

Full-time

Posted 3 days ago

New

Job description

The Financial Counselor is responsible for ensuring correct processing of all patient accounts and coordinating all facets for patient accounts, credits and collection of Accounts Receivable. This role ensures duties are completed accurately and timely while acting as a team player for optimum office flow and excellent patient account care. The Financial Counselor may be responsible for verifying insurance and providing financial counseling to assist with self-pay accounts, as well as billing and collection of insurance and self-pay accounts. The Financial Counselor works in a collaborative relationship with the financial team as well as with other departments and employees.

Hours: Monday - Friday 8 a.m. - 4:30 p.m.

Essential Responsibilities:

  • Responsible for financial counseling of prospective and new patients, with an emphasis on patient retention and creative problem-solving.
  • Establishes an ongoing relationship with patients, in an effort to provide financial counseling throughout the treatment process.
  • Assist patients with patient account questions and serve as a resource & liaison between internal advocate departments and insurance carriers.
  • Explains fees and available financial plans to patients in person or via telephone.
  • Set up payment plans following guidelines and provides patient with contract for selected financial plan.
  • Corresponds with patient regarding fees due and collects fees from patient at beginning of cycle.
  • Obtains insurance benefit information/authorization/pre-determination for patients.
  • Assists patients in preparing insurance forms, answers patients’ questions about unpaid balances and verifies balances and refunds for accuracy.
  • Assists patient with application completion and submission for approval to various financial plans.
  • Document appropriate follow up notes on accounts and upkeep of any daily spreadsheets required by supervisor
  • Process patient payments and refunds following the department’s process.

Knowledge and skills needed:

  • Demonstrated knowledge of third-party and insurance company operating procedures, regulations and billing requirements.
  • Experience with Microsoft Office suite and Electronic Medical Record (EMR) system.
  • Ability to effectively establish and maintain cooperative and effective working relationships
  • Effectively prioritize competing responsibilities, with a sensitivity toward matters which are time sensitive.
  • Exercise a high level of discretion and sensitivity to patient privacy.
  • Ability to recognize, evaluate, solve problems and correct errors.

Education / Experience:

  • High School diploma or equivalent is required; Associate's or Bachelor’s degree preferred
  • Minimum of 2 years' experience offering financial counseling in a health care related field

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.