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E Commerce Customer Service Manager Jobs (NOW HIRING)

Ecommerce Specialist

Monroe, CT · On-site

$75K - $80K/yr

... and customer experience teams while managing multiple priorities. COMPENSATION AND BENEFITS ... Scion Staffing, Inc. is an equal opportunity employer and service provider and does not ...

... customer experience, sales performance, and gross margin. This role operates within a fastpaced ... Opens, tracks, and manages service tickets with external partners and internal technology teams to ...

eCommerce Sales Manage

Rochester, NY · On-site

$45K - $75K/yr

As our eCommerce Manager, you will take charge of our online storefront, analyzing customer data and habits, optimizing the overall sales experience on the sites, and implementing strategies to drive ...

... customer experience, sales performance, and gross margin. This role operates within a fastpaced ... Opens, tracks, and manages service tickets with external partners and internal technology teams to ...

Director, eCommerce

Richardson, TX · On-site

$185K - $215K/yr

... Security, and Managed/Professional/Staffing services. Operating in more than 120 countries ... Support strategic customer pursuits by presenting Zones' digital commerce value proposition ...

eCommerce Sales Manage

Rochester, NY · On-site

$45K - $75K/yr

As our eCommerce Manager, you will take charge of our online storefront, analyzing customer data and habits, optimizing the overall sales experience on the sites, and implementing strategies to drive ...

... Security, and Managed/Professional/Staffing services. Operating in more than 120 countries ... Support strategic customer pursuits by presenting Zones' digital commerce value proposition ...

Ecommerce Manager

Brea, CA · On-site

$80K - $115K/yr

The eCommerce Manager is responsible for the profitable growth and overall performance of assigned ... Analyze competitive landscape, customer behavior, market trends, tariffs, landed costs, and freight ...

As E-Commerce Manager (Eastern Europe) you will report into the Senior Director eCommerce (Eastern ... Analyze market trends, pricing data, sales performance, competitor activities, and customer ...

... of customer service through extensive product knowledge and commitment to an elevated selling ... The Ecommerce Manager is responsible for leading commercial strategy and driving profitable growth ...

E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international ... of customer service and/or retail experience. PHYSICAL REQUIREMENTS: • Ability to sit, walk ...

... Service, you will drive innovation, optimize the customer experience, and position the DTC channel ... Lead lifecycle marketing, CRM, and retention strategies to increase repeat purchases and customer ...

... management of paid and owned channels. * Oversee customer engagement programs including email and ... Manage direct reports, including e-commerce specialists, and coordinate with cross-functional teams ...

Showing results 41-60

E Commerce Customer Service Manager information

See salary details

$24.5K

$58K

$101K

How much do e commerce customer service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for e commerce customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for E Commerce Customer Service Manager jobs?

Cities with the most E Commerce Customer Service Manager job openings:

What states have the most E Commerce Customer Service Manager jobs?

States with the most job openings for E Commerce Customer Service Manager jobs include:

What are popular job titles related to E Commerce Customer Service Manager jobs?

For E Commerce Customer Service Manager jobs, the most frequently searched job titles are:

Infographic showing various E Commerce Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Ecommerce Specialist

Monroe, CT • On-site

$75K - $80K/yr

Other

Medical, Dental, Vision, PTO

Posted 8 days ago


Key responsibilities

  • Manage product catalog updates, merchandising, pricing, promotions, and inventory within Shopify.

  • Monitor site performance, optimize user experience, and collaborate with development partners to improve functionality.

  • Analyze ecommerce performance metrics and provide insights to improve conversion and customer experience.


Job description

Scion Staffing has been engaged to conduct a search for an Ecommerce Specialist for an established consumer products organization. This is a hybrid opportunity, with the first 90 days onsite for onboarding and training, followed by a schedule of 3 days in the office and 2 days working remotely.

POSITION OVERVIEW

Our client is seeking an Ecommerce Specialist to manage and optimize a Shopify direct-to-consumer ecommerce experience while supporting digital growth initiatives. This role is responsible for catalog management, site performance, content execution, analytics, and cross-functional collaboration to deliver an exceptional online customer experience. The ideal candidate is hands‑on, detail-oriented, analytical, and passionate about ecommerce excellence.

PERKS
  • Competitive compensation package.
  • Comprehensive medical, dental, and vision benefits.
  • Hybrid work schedule after a structured onsite onboarding period.
  • Opportunity to partner directly with executive leadership and influence ecommerce growth.
  • Collaborative, innovative team environment with opportunities for professional development.
RESPONSIBILITIES
  • Manage product catalog updates, merchandising, pricing, promotions, and inventory within Shopify.
  • Monitor site performance, optimize user experience, and collaborate with development partners to improve functionality.
  • Maintain SEO best practices and create engaging onsite content that supports organic growth.
  • Analyze ecommerce performance metrics and provide insights to improve conversion and customer experience.
  • Partner cross-functionally with marketing, operations, customer support, and digital teams to support campaigns and product launches.
  • Ensure ecommerce operations remain accurate, efficient, and aligned with business growth initiatives.
QUALIFICATIONS
  • Bachelor's degree in Business, Marketing, Ecommerce, or a related field (Associate's degree considered with relevant experience).
  • 2-4+ years of experience supporting direct-to-consumer ecommerce operations for a consumer products or CPG brand.
  • Hands-on Shopify experience, including product catalog management and familiarity with the Shopify app ecosystem.
  • Strong understanding of ecommerce analytics, merchandising, SEO, website optimization, and order management.
  • Excellent analytical, organizational, written, and verbal communication skills.
  • Ability to collaborate effectively with marketing, operations, IT, and customer experience teams while managing multiple priorities.
COMPENSATION AND BENEFITS
  • Salary: $75,000-$80,000 annually, with potential flexibility up to $90,000-$95,000 for a highly qualified manager-level candidate.
  • Comprehensive medical, dental, and vision coverage.
  • Paid time off and company holidays.
  • Hybrid work flexibility following onboarding.
  • Additional company-sponsored benefits and career development opportunities.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

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