The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...
Work with end users to identify and deliver required PC service levels. * Liaise with, and provide ... dynamic information organization. * 2 or more years of information technology, Desktop/Hardware ...
Work with end users to identify and deliver required PC service levels. * Liaise with, and provide ... dynamic information organization. * 2 or more years of information technology, Desktop/Hardware ...
Work with end users to identify and deliver required PC service levels. * Liaise with, and provide ... dynamic information organization. * 2 or more years of information technology, Desktop/Hardware ...
Work with end users to identify and deliver required PC service levels. * Liaise with, and provide ... dynamic information organization. * 2 or more years of information technology, Desktop/Hardware ...
Spanish Bilingual Support Representative - Independent Contractor
Wilmington, DE · Remote
$10.75 - $12.25/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Spanish Bilingual Support Representative - Independent Contractor
Wilmington, DE · Remote
$10.75 - $12.25/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Spanish Bilingual Support Representative - Independent Contractor
Newark, DE · Remote
$10.75 - $12.25/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Spanish Bilingual Support Representative - Independent Contractor
Newark, DE · Remote
$10.75 - $12.25/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Spanish Bilingual Support Representative - Independent Contractor
Dover, DE · Remote
$11 - $12.50/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Spanish Bilingual Support Representative - Independent Contractor
Dover, DE · Remote
$11 - $12.50/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...
Trade Support Analyst
Newark, DE · On-site
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
Trade Support Analyst
Newark, DE · On-site
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
Trade Support Analyst
Newark, DE · On-site
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
Trade Support Analyst
Newark, DE · On-site
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and ... Strong PC Skills including Microsoft Excel, Word, and PowerPoint * Ability to work independently ...
IT Service Center Specialist I
Wilmington, DE · On-site
$56K - $85K/yr
Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices ... dynamic information organization Acquired 2 or more years of IT Service Desk or IT Support ...
IT Service Center Specialist I
Wilmington, DE · On-site
$56K - $85K/yr
Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices ... dynamic information organization Acquired 2 or more years of IT Service Desk or IT Support ...
IT Service Center Specialist I
Wilmington, DE · On-site
$56K - $85K/yr
Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices ... dynamic information organization • Acquired 2 or more years of IT Service Desk or IT Support ...
IT Service Center Specialist I
Wilmington, DE · On-site
$56K - $85K/yr
Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices ... dynamic information organization • Acquired 2 or more years of IT Service Desk or IT Support ...
Remote Spanish Bilingual Customer Service
Newark, DE · Remote
$15.25 - $19/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Remote Spanish Bilingual Customer Service
Newark, DE · Remote
$15.25 - $19/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Remote Spanish Bilingual Customer Service
Wilmington, DE · Remote
$15 - $19/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Remote Spanish Bilingual Customer Service
Wilmington, DE · Remote
$15 - $19/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Remote Spanish Bilingual Customer Service
Dover, DE · Remote
$15.50 - $19.50/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Remote Spanish Bilingual Customer Service
Dover, DE · Remote
$15.50 - $19.50/hr
Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic ...
Talent Pool - Shop Inspector- Certified Welding Inspector-Wilmington,Delaware
Port Penn, DE · On-site
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
Talent Pool - Shop Inspector- Certified Welding Inspector-Wilmington,Delaware
Port Penn, DE · On-site
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... supporting the energy industry, and is expanding its Quality Control team with experienced QC ... Basic PC skills and some proficiency with spreadsheets * Ability to work in a team-oriented ...
... dynamic team of attorneys in our firm's Health Care Practice in our Wilmington, Delaware office ... Our attorneys thrive because they are supported. A Long-Term Career Marshall Dennehey seeks ...
... dynamic team of attorneys in our firm's Health Care Practice in our Wilmington, Delaware office ... Our attorneys thrive because they are supported. A Long-Term Career Marshall Dennehey seeks ...
Dynamic Pc Support Techician information
What is the difference between Dynamic PC Support Technician vs Help Desk Technician?
| Aspect | Dynamic PC Support Technician | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | On-site and remote technical support for hardware/software issues | Help desk support, troubleshooting via phone or remote access |
| Industry Usage | IT service providers, corporate IT departments | IT support centers, customer service roles |
The main difference is that Dynamic PC Support Technicians often handle both hardware and software issues directly with clients, sometimes on-site, while Help Desk Technicians primarily provide remote support and troubleshooting. Both roles require similar certifications and are integral to IT support services, but their work environments and daily tasks differ slightly.

Worldwide TechServices rating
4.9
Based on 6 frontline employees who took The Breakroom Quiz
215th of 223 rated it services
Job description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
Education and Experience:
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
Certifications and/or Qualifications:
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
All your information will be kept confidential according to EEO guidelines.
What Worldwide TechServices employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Worldwide TechServices
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Tewksbury, MA, US
Year founded
1951