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Dsw Customer Service Jobs (NOW HIRING)

Sales Associate

Madison, MS · On-site

$11.50 - $15.50/hr

Company Description Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a ... Customer service and retail sales skills, including the ability to build rapport, understand ...

New

Sales Associate

Meridian, MS · On-site

$13.75 - $18.75/hr

Company Description Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a ... Customer service and retail sales skills, including the ability to build rapport, understand ...

New

Sales Associate

Jackson, MS · On-site

$12.25 - $16.50/hr

Company Description Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a ... Customer service and retail sales skills, including the ability to build rapport, understand ...

New

Find Your Fit at DSW We have a personal relationship with our shoes! You might say we're even shoe ... Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.

DSW Asset Protection Ambassador

Bethesda, MD · On-site

$16 - $18.25/hr

The Service Ambassador -- Loss Prevention, is responsible for providing excellent customer service ... Patrol the store and stand at assigned locations in the DSW Loss Prevention uniform jacket to ...

DSW Part-Time Keyholder

Lawrenceville, NJ · On-site

$14.75 - $18.50/hr

Ensures customers have a positive experience by maintaining DSW store standards. Completes all ... Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.

... customer service, merchandising, omni activities and all inventory-related actions to drive sales ... Ensures customers have a positive experience by maintaining DSW store standards. Completes all ...

... customer service, merchandising, omni activities and all inventory-related actions to drive sales ... Ensures customers have a positive experience by maintaining DSW store standards. Completes all ...

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Dsw Customer Service information

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How much do dsw customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dsw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a DSW Customer Service?

A DSW Customer Service job involves assisting customers with inquiries, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. Employees may also help with stocking merchandise, maintaining store cleanliness, and promoting customer loyalty programs. Strong communication and problem-solving skills are essential to succeed in this role.

What are the typical daily responsibilities of a DSW Customer Service?

As a DSW Customer Service representative, your daily tasks include assisting customers with their purchases, answering questions about products and promotions, handling returns and exchanges, and resolving any issues or complaints professionally. You will also restock merchandise, maintain a clean store appearance, and occasionally support inventory processes. Team collaboration is important, as you’ll work closely with other sales associates and managers to create a welcoming shopping experience. This role offers a dynamic work environment where strong customer interaction skills are highly valued.

What are the key skills and qualifications needed to thrive in the DSW Customer Service position?

To thrive as a DSW Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and company-specific databases is often required. Strong soft skills such as patience, problem-solving, and a positive attitude help you deliver exceptional service and resolve customer issues efficiently. These abilities ensure customer satisfaction, foster loyal clientele, and contribute to the smooth operation of a retail environment.

Does DSW Customer Service get paid weekly?

DSW Customer Service employees are typically paid on a biweekly basis, which is common for retail and customer service roles. Payment schedules can vary by location and employment status, so it is advisable to confirm with the specific store or HR department.

Does DSW Customer Service offer remote positions?

DSW Customer Service positions are typically based in-store or at company locations, but some customer service roles may be available remotely depending on the company's current staffing needs and policies. Candidates should review specific job postings for remote options and requirements such as computer skills and internet connectivity.

Is DSW customer service a good company to work for?

DSW customer service roles are generally considered entry-level positions that involve assisting customers, processing transactions, and maintaining store appearance. The company offers flexible schedules and employee discounts, but reviews of work environment and pay vary among employees. Prospective employees should research specific store locations and consider their own priorities when evaluating employment quality.

What cities are hiring for Dsw Customer Service jobs?

Cities with the most Dsw Customer Service job openings:

What states have the most Dsw Customer Service jobs?

States with the most job openings for Dsw Customer Service jobs include:

What job categories do people searching Dsw Customer Service jobs look for?

The top searched job categories for Dsw Customer Service jobs are:

Infographic showing various Dsw Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$11.50 - $15.50/hr

Other

Posted 2 days ago

New


Job description

Company Description Designer Brands, the parent company of DSW Designer Shoe Warehouse, is a leading global designer, producer, and retailer of recognizable footwear brands and accessories. The company offers a diversified portfolio of popular brands and delivers on-trend footwear for all occasions through a strong omni-channel presence and more than 640 DSW and the shoe co. stores across North America. Designer Brands serves customers across Women’s, Men’s, and Kids’ categories and also distributes its brands internationally through select wholesale and distributor partnerships. The company is committed to advancing diversity, equity, and inclusion in the footwear industry and supports global communities by donating millions of pairs of shoes through Soles4Souls. Applicants should be aware that legitimate communications use email addresses ending in dswinc.com, designerbrands.com, or camutogroup.com, and all official job postings are listed at www.designerbrands.com/careers.

Role Description This part-time, on-site Sales Associate role is based at the DSW Designer Shoe Warehouse location in Flowood, MS. The Sales Associate provides an engaging customer experience by greeting shoppers, understanding their needs, and offering product recommendations across various footwear and accessories categories. Daily responsibilities include maintaining a clean and organized sales floor, replenishing and merchandising product, and supporting inventory activities such as stock checks and transfers. The role also involves processing sales transactions, returns, and exchanges accurately at the register while following loss prevention and company policies. Sales Associates collaborate with team members to meet store goals, support promotional events, and ensure that customers receive timely, courteous assistance throughout their visit.

Qualifications

  • Customer service and retail sales skills, including the ability to build rapport, understand customer needs, and provide helpful product recommendations.
  • Cash handling and point-of-sale (POS) skills, with attention to accuracy in processing transactions, returns, and exchanges.
  • Merchandising and store operations skills, such as maintaining visual standards, organizing stock, and supporting inventory management.
  • Communication and teamwork skills, including clear verbal communication, active listening, and collaboration with diverse team members.
  • Reliability and time management skills, with the ability to follow schedules, manage multiple tasks, and adapt to changing store priorities.
  • Ability to stand, walk, bend, and lift moderate weights for extended periods to support store activities and customer needs.
  • Previous retail or customer-facing experience is preferred but not required; willingness to learn and follow company procedures is essential.
  • Availability to work a flexible part-time schedule, including evenings, weekends, and holidays as business needs require.