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Dsw Customer Service Jobs (NOW HIRING)

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... DSW, and American Eagle Outfitters What your day will look like: * Embodies our values: Serve ...

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Dsw Customer Service information

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How much do dsw customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for dsw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Dsw Customer Service position, and why are they important?

To thrive as a DSW Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and company-specific databases is often required. Strong soft skills such as patience, problem-solving, and a positive attitude help you deliver exceptional service and resolve customer issues efficiently. These abilities ensure customer satisfaction, foster loyal clientele, and contribute to the smooth operation of a retail environment.

How much do they pay at DSW?

Dsw Customer Service associates typically earn an hourly wage that ranges from minimum wage up to around $12-$15 per hour, depending on experience and location. Some positions may also include benefits such as employee discounts and flexible schedules. Pay rates can vary based on store performance and regional standards.

What is a DSW Customer Service job?

A DSW Customer Service job involves assisting customers with inquiries, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. Employees may also help with stocking merchandise, maintaining store cleanliness, and promoting customer loyalty programs. Strong communication and problem-solving skills are essential to succeed in this role.

What are the typical daily responsibilities of a DSW Customer Service representative?

As a DSW Customer Service representative, your daily tasks include assisting customers with their purchases, answering questions about products and promotions, handling returns and exchanges, and resolving any issues or complaints professionally. You will also restock merchandise, maintain a clean store appearance, and occasionally support inventory processes. Team collaboration is important, as you’ll work closely with other sales associates and managers to create a welcoming shopping experience. This role offers a dynamic work environment where strong customer interaction skills are highly valued.

Does DSW offer remote positions?

DSW Customer Service positions are typically based in-store and require in-person interaction. Remote customer service roles are not commonly offered for this position, as it involves direct customer engagement and store support. However, some corporate or administrative roles at DSW may be available remotely depending on the company's current policies.

Is DSW a good company to work for?

DSW Customer Service roles are generally considered to offer a friendly work environment with flexible schedules and opportunities for advancement. Employees often cite good benefits and a positive team atmosphere, though experiences can vary by location and management. It's advisable to research specific store locations for more detailed insights.

Is DSW weekly pay?

DSW Customer Service associates are typically paid on a biweekly basis, though pay schedules can vary by location. Employees should check with their specific store or HR department for precise payment details.
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Payroll Customer Service Specialist

SKIL Resource Center

Parsons, KS • On-site

$21.50 - $29.50/hr

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

New


Job description

Payroll Customer Service Specialist – SKIL Fiscal Agent


Summary

Provide support to employers contracting with the Agency to receive payroll services for their Direct Support Workers. Assist SKIL customers and their Direct Support Workers (DSWs) with initial hire packet information ensuring they are set up in the payroll computerized system to begin working with their employer. Must provide excellent customer service and maintain good relationships with customers/employers and their DSWs.

Essential Job Functions

  1. Process New Hire Packets:

     a. Prepare initial DSW file.

     b. Ensure all documents are completely filled out and signed.

     c. Assist with confirming all packet information is completed and cleared, including background checks, before DSW begins working for customer.

     d. Send AuthentiCare number to each DSW including instructions. Enter required data into SKIL’s computerized payroll program.

     e. Place file in assigned file cabinet.

  2. Assist Direct Support Workers with questions by phone or in office.

  3. Send out reminders and notifications to customers/employers and Direct Support Workers of information and changes the State makes with the various program waivers.

Job Requirements

  1. At least 18 years of age
  2. Clear required background checks
  3. Have experience with payroll and be knowledgeable with various computer programs
  4. Have strong customer service skills and be detail oriented with entering data in SKIL’s computerized payroll program.

Benefits of working as a full-time Payroll Specialist

  1. Full-time position located in Parsons SKIL Office
  2. Paid Sick/Personal and Vacation time
  3. Paid Holidays
  4. Health Insurance
  5. Life Insurance
  6. 403B Retirement Plan
  7. Assurity Supplement Plans