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Dsw Customer Service Jobs (NOW HIRING)

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... DSW, and American Eagle Outfitters What your day will look like: * Embodies our values: Serve ...

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How much do dsw customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for dsw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Dsw Customer Service position, and why are they important?

To thrive as a DSW Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and company-specific databases is often required. Strong soft skills such as patience, problem-solving, and a positive attitude help you deliver exceptional service and resolve customer issues efficiently. These abilities ensure customer satisfaction, foster loyal clientele, and contribute to the smooth operation of a retail environment.

What is a DSW Customer Service job?

A DSW Customer Service job involves assisting customers with inquiries, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. Employees may also help with stocking merchandise, maintaining store cleanliness, and promoting customer loyalty programs. Strong communication and problem-solving skills are essential to succeed in this role.

What are the typical daily responsibilities of a DSW Customer Service representative?

As a DSW Customer Service representative, your daily tasks include assisting customers with their purchases, answering questions about products and promotions, handling returns and exchanges, and resolving any issues or complaints professionally. You will also restock merchandise, maintain a clean store appearance, and occasionally support inventory processes. Team collaboration is important, as you’ll work closely with other sales associates and managers to create a welcoming shopping experience. This role offers a dynamic work environment where strong customer interaction skills are highly valued.

What cities are hiring for Dsw Customer Service jobs? Cities with the most Dsw Customer Service job openings:
What states have the most Dsw Customer Service jobs? States with the most job openings for Dsw Customer Service jobs include:
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Dsw Customer Service jobs near you
Infographic showing various Dsw Customer Service job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Associate

Customer Service Associate

VALUE CITY FURNITURE

Columbia, SC

$11.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Value City Furniture rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

33rd of 58 rated furniture retailers

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure.  To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal.  This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status.  The Customer Service Associate is responsible for executing all office operations.

Why you’ll want to join our team:

·         Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years

·         Comprehensive medical, dental, and vision benefits & 401K plan

·         Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.

·         Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:

  • Embodies our values: Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in-home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers’ needs and presents possible options

What will help you succeed:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners’ mindset; takes ownership over everything within scope of responsibility
  • Proactive approach; identifies and solves problems

What Value City Furniture employees say

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