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Dsw Customer Service Jobs in Michigan (NOW HIRING)

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves ... DSW, and American Eagle Outfitters What your day will look like: * Embodies our values: Serve ...

Designer Brands

DSW Associate Store Manager

Brighton, MI · On-site

... customer service, merchandising, omni activities and all inventory-related actions to drive sales ... Ensures customers have a positive experience by maintaining DSW store standards. Completes all ...

New

VALUE CITY FURNITURE

Assistant Manager

Westland, MI · On-site

... DSW, and American Eagle Outfitters What your day will look like: * Embodies our values: Serve ... Ensures appropriate staffing levels in customer service and warehouse positions * Partners with the ...

VALUE CITY FURNITURE

Assistant Manager

Kentwood, MI

... DSW, and American Eagle Outfitters What your day will look like: * Embodies our values: Serve ... Ensures appropriate staffing levels in customer service and warehouse positions * Partners with the ...

All JobsDsw Customer Service JobsDsw Customer Service Jobs in Michigan

Dsw Customer Service information

See Michigan salary details

$8

$16

$23

How much do dsw customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for dsw customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a DSW Customer Service?

A DSW Customer Service job involves assisting customers with inquiries, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. Employees may also help with stocking merchandise, maintaining store cleanliness, and promoting customer loyalty programs. Strong communication and problem-solving skills are essential to succeed in this role.

What are the typical daily responsibilities of a DSW Customer Service?

As a DSW Customer Service representative, your daily tasks include assisting customers with their purchases, answering questions about products and promotions, handling returns and exchanges, and resolving any issues or complaints professionally. You will also restock merchandise, maintain a clean store appearance, and occasionally support inventory processes. Team collaboration is important, as you’ll work closely with other sales associates and managers to create a welcoming shopping experience. This role offers a dynamic work environment where strong customer interaction skills are highly valued.

What are the key skills and qualifications needed to thrive in the DSW Customer Service position?

To thrive as a DSW Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and company-specific databases is often required. Strong soft skills such as patience, problem-solving, and a positive attitude help you deliver exceptional service and resolve customer issues efficiently. These abilities ensure customer satisfaction, foster loyal clientele, and contribute to the smooth operation of a retail environment.

Does DSW Customer Service get paid weekly?

DSW Customer Service employees are typically paid on a biweekly basis, which is common for retail and customer service roles. Payment schedules can vary by location and employment status, so it is advisable to confirm with the specific store or HR department.

Does DSW Customer Service offer remote positions?

DSW Customer Service positions are typically based in-store or at company locations, but some customer service roles may be available remotely depending on the company's current staffing needs and policies. Candidates should review specific job postings for remote options and requirements such as computer skills and internet connectivity.

Is DSW customer service a good company to work for?

DSW customer service roles are generally considered entry-level positions that involve assisting customers, processing transactions, and maintaining store appearance. The company offers flexible schedules and employee discounts, but reviews of work environment and pay vary among employees. Prospective employees should research specific store locations and consider their own priorities when evaluating employment quality.

What are popular job titles related to Dsw Customer Service jobs in Michigan?

For Dsw Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dsw Customer Service jobs in Michigan look for?

The top searched job categories for Dsw Customer Service jobs in Michigan are:

Dsw Customer Service jobs near you
Infographic showing various Dsw Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Associate

VALUE CITY FURNITURE

Utica, MI • On-site

$13.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Value City Furniture rating

6.2

Company rating: 6.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

40th of 63 rated furniture retailers

Job description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure.  To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal.  This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status.  The Customer Service Associate is responsible for executing all office operations.

Why you’ll want to join our team:

·         Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years

·         Comprehensive medical, dental, and vision benefits & 401K plan

·         Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.

·         Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:

  • Embodies our values: Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in-home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers’ needs and presents possible options

What will help you succeed:

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners’ mindset; takes ownership over everything within scope of responsibility
  • Proactive approach; identifies and solves problems

What Value City Furniture employees say

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