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Dss Support Jobs (NOW HIRING)

Dss+

Senior Manager - United States

Columbus, OH · On-site

You will play a critical role in ensuring delivery quality while supporting account growth and strengthening dss+'s presence across our priority markets. impact at dss+ You will lead the delivery of ...

Dss+

Project Manager - United States

Columbus, OH · On-site

Supporting development of presentations, reports, and implementation plans * Ensuring delivery quality, consistency, and alignment with dss+ methodologies * Supporting the development of junior ...

RAM Recruiting

Director of Social Services DSS

Queens, NY · On-site

$85K - $95K/yr

The Director of Social Services (DSS) position is a leadership role at the heart of resident care, advocacy, and family support. Director of Social Services (DSS) Benefits * Competitive pay * Health ...

Dss+

Consulting Manager - United States

Columbus, OH

Supporting client discussions, proposals, and account growth opportunities * Ensuring alignment with dss+ methodologies and consistent delivery standards What you'll experience at dss+ Deliver on our ...

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Dss Support information

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$15

$39

$70

How much do dss support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dss support in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What is a DSS Support?

DSS Support roles refer to positions that provide assistance and technical support for Decision Support Systems (DSS) within an organization. These professionals help users interpret data, troubleshoot issues, and ensure that the DSS software and tools are functioning effectively. Their responsibilities often include training staff, maintaining system documentation, and collaborating with IT and business teams to improve decision-making processes. DSS Support is crucial for organizations that rely on data-driven insights to guide strategy and operations.

What are the key skills and qualifications needed to thrive as a DSS Support specialist?

To thrive as a DSS Support specialist, you need strong analytical skills, problem-solving abilities, and a background in information systems or computer science, often supported by relevant certifications or a degree. Familiarity with decision support systems (DSS), database management tools, and business intelligence software is typically required. Excellent communication, troubleshooting skills, and adaptability help you collaborate effectively with users and resolve technical issues efficiently. These skills ensure reliable system operation, informed decision-making, and optimal support for organizational goals.

What are some typical challenges faced by DSS Support staff, and how can they be addressed?

DSS Support staff often encounter challenges such as managing high caseloads, navigating complex regulations, and handling sensitive client situations. To address these, strong organizational skills and clear communication with both clients and colleagues are essential. Regular training and collaboration with experienced team members can help staff stay updated on policy changes and best practices, while peer support and supervision can provide guidance for difficult cases. These strategies help ensure effective service delivery and staff well-being.

What is the difference between Dss Support vs Help Desk Technician?

AspectDss SupportHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI-CSR
Work EnvironmentTechnical support, troubleshooting, system maintenanceCustomer service, troubleshooting, user support
Industry UsageIT, healthcare, financeIT, retail, telecommunications

While both roles involve technical support, Dss Support typically focuses on system and software troubleshooting within specific industries, often requiring certifications like ITIL. Help Desk Technicians primarily handle user inquiries and basic troubleshooting, often in customer-facing environments. Understanding these differences helps organizations assign the right support personnel for their needs.

Is working for DSS support a good job?

DSS Support roles typically involve providing technical assistance and troubleshooting for digital security systems, requiring strong problem-solving skills and knowledge of security protocols. The job can offer stable employment with opportunities for skill development and certifications, but workload and stress levels may vary depending on the organization and specific responsibilities.
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Cities with the most Dss Support job openings:

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Dss Support jobs near you
Infographic showing various Dss Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Customer Service Representative - State Farm Agent Team Member

Jessica Schuster - State Farm Agent

Scottsdale, AZ • On-site

$18/hr

Part-time

Re-posted 17 days ago

Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Position Overview:
Our agency is looking for a reliable and detail-oriented Customer Service Representative to support our team with important service and administrative tasks. This is a great opportunity for someone who enjoys helping behind the scenes, staying organized, and making sure customers receive a great experience.
This position is part-time and does not require an insurance license to start. You will assist the team with service support and administrative responsibilities that help keep the office running smoothly.
Responsibilities:
  • Support the team with general customer service and administrative tasks
  • Write and mail customer thank-you cards
  • Assist with internal onboarding steps within our agency systems
  • Provide DSS support and assist with basic system processes
  • Scan and organize documents into customer files
  • Follow up on policy cancellations and related documentation
  • Help maintain organized records and accurate customer information
Qualifications:
  • Strong organizational skills and attention to detail
  • Positive attitude and willingness to help wherever needed
  • Ability to manage multiple small tasks and stay organized
  • Comfortable working with computers and office systems
  • Customer service or administrative experience preferred but not required