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Dss Support Jobs (NOW HIRING)

TraXtion

Dealer Solutions Specialist (DSS)

Irving, TX · On-site

$55K - $60K/yr

The DSS supports RSM territory strategy by focusing on prospecting, MSA opportunities, and accelerating early-stage deal flow to drive SQL's. Responsibilities and Duties Pipeline Generation

Na Ali'i Consulting & Sales, LLC.

... DSS) Support contract. This position provides administrative, analytical, and coordination support to the Program Manager, Technical Managers, AOR Managers, and DHA stakeholders. The DMLSS Program ...

Na Ali'i Consulting & Sales, LLC.

Provide comprehensive on-site transition assistance and business process conversion support to DHA personnel, MTF Facility Management staff, and DSS contract personnel. * Coordinate with MTF ...

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$39

$70

How much do dss support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for dss support in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DSS Support specialist, and why are they important?

To thrive as a DSS Support specialist, you need strong analytical skills, problem-solving abilities, and a background in information systems or computer science, often supported by relevant certifications or a degree. Familiarity with decision support systems (DSS), database management tools, and business intelligence software is typically required. Excellent communication, troubleshooting skills, and adaptability help you collaborate effectively with users and resolve technical issues efficiently. These skills ensure reliable system operation, informed decision-making, and optimal support for organizational goals.

What are DSS Support roles?

DSS Support roles refer to positions that provide assistance and technical support for Decision Support Systems (DSS) within an organization. These professionals help users interpret data, troubleshoot issues, and ensure that the DSS software and tools are functioning effectively. Their responsibilities often include training staff, maintaining system documentation, and collaborating with IT and business teams to improve decision-making processes. DSS Support is crucial for organizations that rely on data-driven insights to guide strategy and operations.

What are some typical challenges faced by DSS Support staff, and how can they be addressed?

DSS Support staff often encounter challenges such as managing high caseloads, navigating complex regulations, and handling sensitive client situations. To address these, strong organizational skills and clear communication with both clients and colleagues are essential. Regular training and collaboration with experienced team members can help staff stay updated on policy changes and best practices, while peer support and supervision can provide guidance for difficult cases. These strategies help ensure effective service delivery and staff well-being.

What is the difference between Dss Support vs Help Desk Technician?

AspectDss SupportHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI-CSR
Work EnvironmentTechnical support, troubleshooting, system maintenanceCustomer service, troubleshooting, user support
Industry UsageIT, healthcare, financeIT, retail, telecommunications

While both roles involve technical support, Dss Support typically focuses on system and software troubleshooting within specific industries, often requiring certifications like ITIL. Help Desk Technicians primarily handle user inquiries and basic troubleshooting, often in customer-facing environments. Understanding these differences helps organizations assign the right support personnel for their needs.

More about Dss Support jobs
What cities are hiring for Dss Support jobs? Cities with the most Dss Support job openings:
What states have the most Dss Support jobs? States with the most job openings for Dss Support jobs include:
What job categories do people searching Dss Support jobs look for? The top searched job categories for Dss Support jobs are:
Dss Support jobs near you
Infographic showing various Dss Support job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Dealer Solutions Specialist (DSS)

TraXtion

Irving, TX • On-site

$55K - $60K/yr

Full-time

Medical, PTO

Posted 11 days ago

Job description

  • LOOKING FOR CANDIDATES PREFERABLY IN THE DFW AREA
    • About TraXtion

    At TraXtion, we are building a team driven by innovation, accountability, and measurable results. Our culture values collaboration, respect, and continuous improvement, empowering employees to take ownership of their work and contribute to meaningful outcomes.

    We believe great ideas come from diverse perspectives and strong teamwork. Across every level of the organization, we encourage creative problem solving and a mindset focused on growth and improvement.

    TraXtion fosters an environment where employees can develop professionally, challenge themselves, and make a real impact on the future of automotive technology.

    Join us as we continue to grow, innovate, and drive the industry forward.

    Job Summary

    The Dealer Solutions Specialist (DSS) drives regional pipeline generation and early-stage sales engagement within a designated pod. This role owns lead generation, demo-setting, and high-level introductory demos. The DSS supports RSM territory strategy by focusing on prospecting, MSA opportunities, and accelerating early-stage deal flow to drive SQL’s.

    Responsibilities and Duties

    Pipeline Generation
  • Generate and qualify new leads within assigned region
  • Execute outbound prospecting campaigns
  • Manage inbound lead response within SLA
  • Organize and process highvolume leads in CRM
    • Demo & Opportunity Development
  • Schedule and confirm demo appointments for RSM
  • Deliver highlevel introductory demos when appropriate
  • Apply structured followup systems
  • Reengage cold or stalled leads
    • Regional Strategy Support
  • Identify market opportunities (MSA vs nonMSA)
  • Coordinate schedules and territory insights with RSM
  • Track leadtodemo conversion metrics
  • Provide regional pipeline reporting

    • What You Bring

    Required:
  • CRM proficiency (HubSpot preferred)
  • Strong outbound calling skills
  • Appointmentsetting experience
  • Strong followup discipline
    • Preferred:
  • 3+ years in inside sales, lead generation, or business development
  • Automotive industry familiarity
  • SaaS or technology sales experience
  • Experience generating SQLs in a structured sales environment
  • Marketing automation exposure
  • Sales analytics and performance tracking experience
    • What We Offer
  • Competitive pay, performance incentives, and growth opportunities
  • A comprehensive benefits package for your health, finances, and worklife balance
  • Supportive team culture with regular recognition and development
  • Paid time off, holidays, and flexible scheduling options (where applicable)
  • Access to tools, resources, and programs that support your success—personally and professionally
  • An inclusive workplace where your voice and perspective matter
    • Apply Today!

    If you’re ready to be part of a dynamic, hands-on team that values precision, teamwork, and continuous improvement, we’d love to hear from you!

Apply