The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program This Account Manager, DSP Shared Services will be ...
The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program This Account Manager, DSP Shared Services will be ...
The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program This Account Manager, DSP Shared Services will be ...
The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program This Account Manager, DSP Shared Services will be ...
This Account Manager, DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role ...
This Account Manager, DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. As ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
... DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and ...
... DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and ...
Senior Station Manager
La Vergne, TN · On-site
... DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and ...
Senior Station Manager
La Vergne, TN · On-site
... DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and ...
Lead Direct Support Professional (DSP)
$14.75 - $18/hr
Residential Program Manager Position Overview: The Lead Direct Support Professional (DSP) at Waves, Inc. plays a pivotal role in ensuring high-quality care, support, and assistance to adults with ...
Lead Direct Support Professional (DSP)
$14.75 - $18/hr
Residential Program Manager Position Overview: The Lead Direct Support Professional (DSP) at Waves, Inc. plays a pivotal role in ensuring high-quality care, support, and assistance to adults with ...
Lead Direct Support Professional (DSP)
Franklin, TN · On-site
$14.75 - $18/hr
Residential Program Manager Position Overview: The Lead Direct Support Professional (DSP) at Waves, Inc. plays a pivotal role in ensuring high-quality care, support, and assistance to adults with ...
Lead Direct Support Professional (DSP)
Franklin, TN · On-site
$14.75 - $18/hr
Residential Program Manager Position Overview: The Lead Direct Support Professional (DSP) at Waves, Inc. plays a pivotal role in ensuring high-quality care, support, and assistance to adults with ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
We provide these programs with operational, case management, and investigation support. Partners ... The DSP Performance Ops team is seeking a talented Performance Ops Specialist to join our team. For ...
Direct Support Professional (DSP)
Knoxville, TN · On-site
$34K - $45K/yr
Managed Workload: Unlike many caregiving roles, Sertoma prioritizes quality are by assigning a balanced number of individuals to a single DSP, ensuring you can provide truly personalized support.
Direct Support Professional (DSP)
Knoxville, TN · On-site
$34K - $45K/yr
Managed Workload: Unlike many caregiving roles, Sertoma prioritizes quality are by assigning a balanced number of individuals to a single DSP, ensuring you can provide truly personalized support.
Direct Support Professional (DSP)
Knoxville, TN · On-site
$34K - $45K/yr
Managed Workload: Unlike many caregiving roles, Sertoma prioritizes quality are by assigning a balanced number of individuals to a single DSP, ensuring you can provide truly personalized support.
Direct Support Professional (DSP)
Knoxville, TN · On-site
$34K - $45K/yr
Managed Workload: Unlike many caregiving roles, Sertoma prioritizes quality are by assigning a balanced number of individuals to a single DSP, ensuring you can provide truly personalized support.
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
DSP Performance Ops partners with multiple programs across the Delivery Service Partner (DSP) and ... We provide these programs with operational, case management, and investigation support. Partners ...
Dsp Manager information
See Tennessee salary details
$42.6K - $51.3K
21% of jobs
$52.8K is the 25th percentile. Wages below this are outliers.
$51.3K - $60K
23% of jobs
The median wage is $63K / yr.
$60K - $68.7K
17% of jobs
$72.8K is the 75th percentile. Wages above this are outliers.
$68.7K - $77.4K
29% of jobs
$77.4K - $86.1K
0% of jobs
$86.1K - $94.8K
0% of jobs
$94.8K - $103.5K
1% of jobs
$103.5K - $112.2K
2% of jobs
$112.2K - $120.9K
2% of jobs
$120.9K - $129.6K
2% of jobs
$129.6K - $138.3K
2% of jobs
$42.6K
$71.3K
$138.3K
How much do dsp manager jobs pay per year?
What is a DSP manager?
A DSP (Delivery Service Partner) Manager oversees daily operations for a third-party company that contracts with services like Amazon to manage delivery drivers and ensure efficient package delivery. They are responsible for hiring, training, scheduling, and monitoring driver performance while ensuring compliance with safety and operational guidelines. DSP Managers also track key performance indicators (KPIs), solve logistical challenges, and maintain customer satisfaction. Their role is critical in maintaining timely and efficient last-mile delivery services.
What types of teams do DSP managers typically oversee, and how do they support their staff?
DSP Managers usually supervise direct support professionals who provide care to individuals with developmental or intellectual disabilities in residential or community settings. They are responsible for coaching, mentoring, and supporting their team by offering guidance on care plans, helping resolve day-to-day challenges, and coordinating ongoing training. Most DSP Managers conduct regular meetings, facilitate open communication, and liaise between staff and upper management to ensure the team has what they need to succeed. Supporting and empowering staff not only promotes a positive work environment but also ensures the highest quality of care for clients.
What are the key skills and qualifications needed to thrive in the DSP manager position, and why are they important?
To excel as a DSP Manager, you need strong leadership abilities, experience in direct support services or human services, and a thorough understanding of regulatory requirements related to developmental disabilities. Familiarity with electronic health records, scheduling software, and certification in areas such as CPR, First Aid, or relevant state-mandated training is highly beneficial. Effective communication, problem-solving skills, and compassion are critical soft skills in this supervisory role. These competencies are vital to ensure quality care for clients, efficient team management, and rigorous compliance with industry standards.
How much do DSP managers make?
What are the most commonly searched types of Dsp jobs in Tennessee?
The most popular types of Dsp jobs in Tennessee are:
What are popular job titles related to Dsp Manager jobs in Tennessee?
For Dsp Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Dsp Manager jobs in Tennessee look for?
The top searched job categories for Dsp Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Dsp Manager jobs?
Cities in Tennessee with the most Dsp Manager job openings:

Amazon rating
7.4
Based on 7,091 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Americas Deliver Service Partner (NA DSP) team partners with entrepreneurial individuals across the globe to build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. Equal parts advisor and operating partner, Amazon's team of Business Coaches assist our DSP business owners as they build and grow successful last mile package delivery businesses. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success.
The DSP Shared Services team (DSS) is the backbone of the Americas DSP organization and it is their workstreams that enable the scale of the program
This Account Manager, DSP Shared Services will be responsible for providing support on a day to day processes that enable DSPs to continue to grow and succeed within the last mile network. This role will use complex problem-solving skills, manage multiple high visibility priorities, and maintain a keen attention to detail and the ability to work in a fast-paced environment with ambiguous situations.
The DSS Account Manager role will be expected to support direct inquiries from DSP program teams as well as DSPs.
These support request help keep the DSP day to day business operations running and can range from invoice inquires, administrative support of systems and onboarding, as well as fleet concerns. DSS was created to help DSPs and Business Coaches to scale, you must have a strong passion for accountability, setting high standards, and driving results through focus on improving existing and future state operations, systems, and processes. The ideal candidate will be able to think big to create a long-term plan and influence leaders, but have exceptional tactical skills to drive day-to-day implementation.
They will be able to learn quickly and become subject-matter experts in a number of different fields.
Key job responsibilities
-Providing introductory information to new DSPs, setting up accounts and providing guidance through initial onboarding and launch.
-Conducting DSP training (in person and virtual) across several product types.
-Support DSP intake process, solving simple and complex issues from a variety of topics.
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Communicating with customers through various channels and responding promptly to inquiries.
-Maintain customer records by updating account information within Salesforce.
-Developing long-term solutions using field experience and data-driven assumptions
A day in the life
As an Account Manager, DSP Shared Services, you will be responsible for specific tasks or workstreams that enable the onboarding, launch, or ongoing support of a DSP owner. You will develop mechanisms to identify problems that can be solved at scale and work cross functionally to build solutions to improve efficiency and reduce manual errors of standard work
You'll accomplish this by analyzing problems, discovering insights, delivering recommendations, and driving change through internal stakeholder teams.
About the team
At Amazon Last Mile, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US