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Drug Demand Reduction Program Jobs in Crete, IL (NOW HIRING)

This role focuses on product design, analysis, cost reduction, and crossโ€‘functional collaboration ... We provide our employees with a smoke-free, drug-free workplace. About Us Federal Signal in ...

This role owns the product discipline around HUB's automation program: qualifying and intaking new ... Partner with business stakeholders, operational leaders, and demand intake partners to identify ...

... operating demand-response transportation services (e.g., FTA DOT ADA and drug and alcohol, DOJ ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

... operating demand-response transportation services (e.g., FTA DOT ADA and drug and alcohol, DOJ ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

Operations Manager

Chicago, IL ยท On-site

$83K - $90K/yr

... operating demand-response transportation services (e.g., FTA DOT ADA and drug and alcohol, DOJ ... Effectively manage customer relations through both direct contact and outreach programs. * Identify ...

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Drug Demand Reduction Program information

See Crete, IL salary details

$10

$19

$40

How much do drug demand reduction program jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for drug demand reduction program in Crete, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $21.39 per hour, depending on experience, location, and employer.

What jobs are least likely to drug test?

Jobs in the Drug Demand Reduction Program typically involve drug education, outreach, and prevention activities, and they often do not require drug testing. However, some positions related to law enforcement or security may still conduct drug tests, so it varies by employer and role. Generally, administrative or educational roles within the program are less likely to include drug testing requirements.

What jobs pay $2000 a day?

In the context of a Drug Demand Reduction Program, high-paying roles such as senior program managers, consultants, or specialized trainers can sometimes earn around $2,000 per day, especially when working on contract or consulting basis. These positions typically require extensive experience, relevant certifications, and skills in program management, policy development, or law enforcement collaboration.

What is the drug demand reduction program?

A Drug Demand Reduction Program is a job role focused on developing and implementing strategies to prevent drug abuse and reduce demand within communities or organizations. It often involves education, outreach, and collaboration with law enforcement or health agencies, requiring knowledge of substance abuse issues and communication skills.

What are some common challenges faced by staff working in a Drug Demand Reduction Program, and how are they typically addressed?

Staff in Drug Demand Reduction Programs often encounter challenges such as engaging participants who may be resistant to change, managing confidentiality concerns, and staying updated on evolving substance abuse trends. These challenges are typically addressed through ongoing training, strong support from multidisciplinary teams (including counselors, medical personnel, and law enforcement), and clear communication protocols. Regular case reviews and access to resources for professional development also help staff remain effective and resilient in their roles.

What is the difference between Drug Demand Reduction Program vs Drug Prevention Specialist?

AspectDrug Demand Reduction ProgramDrug Prevention Specialist
CredentialsTypically requires certifications in substance abuse counseling or preventionRequires similar certifications, often with additional training in education or community outreach
Work EnvironmentGovernment agencies, military, or community programsSchools, community organizations, or health departments
Industry UsageUsed broadly in government and military settings for substance abuse reductionCommonly employed in educational and community outreach settings

Both roles focus on reducing drug use, but the Drug Demand Reduction Program is a broader initiative often managed by government agencies, while a Drug Prevention Specialist typically works directly in community or educational settings to implement prevention strategies.

What does a drug demand reduction program manager do?

A drug demand reduction program manager oversees initiatives aimed at reducing the demand for illegal drugs through education, prevention, and community outreach. They develop strategies, coordinate with stakeholders, monitor program effectiveness, and ensure compliance with relevant policies, often requiring strong leadership, communication skills, and knowledge of substance abuse issues.

What are the key skills and qualifications needed to thrive as a Drug Demand Reduction Program Specialist, and why are they important?

To thrive as a Drug Demand Reduction Program Specialist, you need a background in public health, substance abuse prevention, or social work, often supported by a relevant degree or certification. Familiarity with prevention program frameworks, data tracking systems, and federal or military reporting tools is typically required. Strong communication, cultural sensitivity, and organizational skills are vital for engaging diverse populations and coordinating resources. These competencies are crucial for designing effective interventions, ensuring compliance, and achieving measurable reductions in substance misuse.
What job categories do people searching Drug Demand Reduction Program jobs in Crete, IL look for? The top searched job categories for Drug Demand Reduction Program jobs in Crete, IL are:
What cities near Crete, IL are hiring for Drug Demand Reduction Program jobs? Cities near Crete, IL with the most Drug Demand Reduction Program job openings:

VP, Product Manager - Call Center

Independencepetgroup

Chicago, IL โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Established in 2021,Independence Pet Holdingsis a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

IPH is seeking a VP, Product Manager - Call Center. The Vice President,Product Manager - Call Centerserves as the executive business sponsor and accountable owner of alargescale, enterprise transformation program to fundamentally modernize the customer experience and materially improve enterprise performance.Representingthe business at the executive level, this role translates strategicobjectivesinto a clear transformation vision, measurable outcomes, and sustainable value creation, while providing decision leadership across the transformation portfolio to ensure alignment with enterprise strategy, risk posture, and growth priorities.

As the primary owner of the approved business case, the Vice President is fully accountable for benefit realization, including the delivery, tracking, and sustainment of cost reduction,expensesavings, productivity, andcustomerexperiencetargets. The role ensures value commitments are converted into executable plans, governed through disciplined performance management, and embedded into the operating model beyond program completion, working in close partnership with Finance, Technology, and Transformation leadership. Acting as the voice of the business, this leader drives adoption and change at scale, ensures organizational readiness, andestablishesclear accountability for outcomes across the enterprise.

Job Location: Primarily Remote - USA. Candidates local to Chicago, IL are preferred.

Travel: Expected travel up to 2-3x a month to Chicago, IL. This is subject to change based on business needs.

Main Responsibilities:

Enterprise Transformation & Value Realization

  • Serve as theexecutive business sponsor and value ownerfor the customer service transformation, withendtoendaccountability for outcomes defined in the approved business case.
  • Own thedelivery, tracking, and sustainment of financial and operational benefits, including cost reduction, expense savings, productivity improvement, andcustomerexperienceuplift.
  • Establish value governance, performance management cadence, andpostimplementationvalidation in partnership with Finance, Technology, and Transformation leadership.
  • Lead executivedecisionmakingacross scope, sequencing, and investment tradeoffs to maximize enterprise value and manage risk.

Customer Service Strategy & Operating Model Evolution

  • Define and sponsor thefuturestatecustomer service operating strategy, aligned to enterprisecustomerexperienceobjectivesandlongtermcosttoservetargets.
  • Provide strategic oversight of service performance outcomes, ensuring operating models, escalation structures, and service design choicessupportcustomer, financial, and growthobjectives.
  • Drive continuous modernization of service delivery approaches to enable scalability, resilience, and measurable experience improvements.

Platform, Data, and Automation Enablement

  • Sponsor thestrategic evolution of the customer service technology ecosystem, ensuring platforms enable transformation goals rather than incremental optimization.
  • Partner with Technology and Data leadership toleverageautomation, analytics, AI, and digital capabilitiesto unlock productivity, cost efficiency, and improved customer experiences.
  • Own prioritization of the transformation roadmap for customer service platforms, balancing value delivery, risk, and enterprise dependencies.

Workforce, Capability, and Sourcing Strategy

  • Establish strategic governance over workforce models, ensuring alignment between demand planning, capacity strategy, capability development, and service outcomes.
  • Sponsor enterprise training and quality frameworks that supportchange adoption, performance uplift, and sustainable capability buildingposttransformation.
  • Provide executive oversight of offshore andthirdpartyservice partners, ensuring sourcing strategies and vendor performance support transformationobjectives, financial targets, and service integrity.

Executive Leadership & Stakeholder Engagement

  • Act as asenior executive leader and trusted partnerto Operations, Technology, Finance, HR, and Customer Experience leadership.
  • Represent customer service transformation progress, risks, and value realization clearly to executive leadership, steering committees, andboardlevelforums.
  • Drive organizational alignment, adoption, and accountability across lines of business, ensuring transformation outcomes are embedded and sustained beyond program completion.

Basic Qualifications:

  • Bachelor's degree in Business, Operations, Finance, or a related field (or equivalent experience).
  • 12+ years of progressive leadership experience in contact center operations or customer service environments.
  • Proven experience leadinglarge-scalecontact center operations, including workforce management andmultilocationteams.
  • Strongexpertisein contact center technologies, preferablyTalkdeskor similarcloud basedplatforms.
  • Demonstrated experience managing offshore operations andthird-partyvendors.
  • Exceptional analytical, operational, and communication skills.

Preferred Qualifications:

  • MBA or advanced degree.
  • Experience in insurance, financial services, or other highly regulated environments.
  • Experience implementing automation, AI, or digital transformation within contact centers.
  • Background inhigh growthor transformational organizations.


#LI-Remote
#LI-Hybrid
#IPH

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance

  • Basic Life Insurance at no cost to the employee

  • Company paid short-term and long-term disability

  • 12 weeks of 100% paid Parental Leave

  • Health Savings Account (HSA)

  • Flexible Spending Accounts (FSA)

  • Retirement savings plan

  • Personal Paid Time Off

  • Paid holidays and company-wide Wellness Day off

  • Paid time off to volunteer at nonprofit organizations

  • Pet friendly office environment

  • Commuter Benefits

  • Group Pet Insurance

  • On the job training and skills development

  • Employee Assistance Program (EAP)

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